GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

Write Your review

Tell us how GEM Motoring Assist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I decided to check out alternatives - when I attempted to renew with Geen Flag, I was advised a 15 min telephone wait time! Also I distinctly rememembered 'phoning them a few days ago to renew but Green Flag didn't take my C/C details - not good. So I searched on the Which? web site (I'm a member) and your Co. came top! G/F did me a favour! So. . . look after us please!”

Helpful Report

Posted 5 years ago

“It was very simple and clear to join. The differences between products was also clearly stated”

Helpful Report

Posted 5 years ago

“Fair price. Simple to use. Understanding & very helpful. Very good service.”

Helpful Report

Posted 5 years ago

“Very easy to join. Everything explained comprehensively. Trust that the breakdown service is as good if ever I need it”

Helpful Report

Posted 5 years ago

“Application process clear and easy to follow, level of cover first class and at a very competitive price,”

Helpful Report

Posted 5 years ago

“this cover is very competitively priced and for an all inclusive cover package could not be beaten on price. Of course just how good the service is can only be experienced in the unfortunate event of having to use it. I hope I don't have to but if i do in the future I will let you know.”

Helpful Report

Posted 5 years ago

“The process to register and buy the cover was quick and simple and the value offered in comparison with the renewal I had been offered by one of the major roadside assistance organisations [after 35 years of loyal patronage] was Absolutely Amazing!”

Helpful Report

Posted 5 years ago

“Joining was straightforward. Documentation supplied by means of PDFs is easy to understand and written in plain English”

Helpful Report

Posted 5 years ago

“It was hassle free joining”

Helpful Report

Posted 5 years ago

“Very simple and straight forward joining procedure with excellent app for use with apple iphone.”

Helpful Report

Posted 5 years ago

“Early days but impressed up to now”

Helpful Report

Posted 5 years ago

“Very easy to join so far no problems, Thank you GEM.”

Helpful Report

Posted 5 years ago

“Joining was very easy it took five minutes at the most. Not had to use this service yet but I will add further review of i ever have need to.”

Helpful Report

Posted 5 years ago

“Poor from the advisors to the mechanic who was lazy”

Helpful Report

Posted 5 years ago

Dear GEM Motoring Assist member, We were sorry to read that the service you received to your recent breakdown was not up to our usual high standards. As we can not identify you from your review can you please contact Customer Services, using any of the contact options found on the ‘Contact Us’ section of our website. Kind regards The GEM Team

Posted 5 years ago

“Excellent so far. Very prompt phone answering. Knowlegeable, efficient and friendly staff.”

Helpful Report

Posted 5 years ago

“I found your web site easy to follow. Hope I never need to use you.”

Helpful Report

Posted 5 years ago

“Jjust signed up and it was very easy, even over the phone”

Helpful Report

Posted 5 years ago

“Excellent price for a policy that will cover both my car and my little camper van that I use only infrequently and is old but in great condition.”

Helpful Report

Posted 5 years ago

“I only rang up Monday and my paper work has arrived already. You have a prompt and efficient service. I have only 12 months free membership after completing a rospa driving assessment and have not got BREAKDOWN cover . Very friendly on the telephone .”

Helpful Report

Posted 5 years ago

“Very easy to use site and well informed, seems good value for money above other companies we viewed and prompt with getting in touch with policy details, thank you for making it an easy decision...”

Helpful Report

Posted 5 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews