GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called them out for a flat tyre - they were there in no time and fixed it in minutes - and gave me advice as to what to do then to have it checked in a garage.”

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Posted 8 years ago

“I am unable to offer a full service review as I have not had a breakdown. My experience (fifty years) suggests that you mainly have breakdowns when you have no cover and or no maintenance. I hope I never have to use the service”

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Posted 8 years ago

“Quick to setup, clear and straight forward”

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Posted 8 years ago

“Regular information from Gem magazine, always interesting.”

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Posted 8 years ago

“They were very efficient in handling the claim a couple of years ago”

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Posted 8 years ago

“Very fast response when called out. HQ staff are friendly and helpful.”

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Posted 8 years ago

“Very easy to sign up”

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Posted 8 years ago

“Easy to understand information when choosing cover.”

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Posted 8 years ago

“I haven't used the service yet,just the website. Couldn't print off a confirmation and I thought my subscription would be going out 29th September, not 29th August... but it's gone out now. Otherwise, it was an easy website to use.”

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Posted 8 years ago

“Feel very confident with the service, no hidden extras. with the RAC they take your subscription then can't explain the charges, was with them for over 40 years !! Couldn't get any RAC Email replies just a very poor ( crap !! ) service”

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Posted 8 years ago

“so far so good, not had to use the breakdown service, but the customer service was very helpful to start with <3”

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Posted 8 years ago

“When I need them ,from the first phone call to recover there keep me inform at all times of what was happening”

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Posted 8 years ago

“Excellent price - left the AA because of their extortionate charge. Have downloaded the app - so that's a bonus. Very easy website.”

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Posted 8 years ago

“We enjoyed our telephone conversation with your representative.she was friendly,helpful and explained everything very clearly.we are looking forward to the reassurance that in the future if we need your assistance GEM will be there to give us the help we need.thank you.”

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Posted 8 years ago

“They treat existing customers worse that existing customers by offering so called introductory offers. This is just marketing jargon for we get you in but will hike the price next year, how about just one price for new and LOYAL customers!”

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Posted 8 years ago

“Quick and efficient quote and making payment via credit card”

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Posted 8 years ago

“Price was ok”

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Posted 8 years ago

“I really like that I can take out cover for individuals rather than for specific cars. It makes life much easier. I think they are competitively priced and I have been grateful for their assistance on a number of occasions. I am very pleased to renew my policy year after year”

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Posted 8 years ago

“Very easy and straight forward to join.”

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Posted 8 years ago

“For the FIRST time in twenty years I broke down - timing belt snapped. Everything about my recovery went well and communications from GEM were spot-on. I have just renewed again and I am happy to do so because I am now even more confident that GEM will perform. Until you use the service you just don't know for sure.”

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Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews