GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Signing up was fairly simple but mobile app wont work properly.”

Helpful Report

Posted 3 years ago

“Waited till my insurance was due to change today and taken out top policy to match the Range Rover. Just want the App for mobile to be working and no issues for years of peaceful mind. The app that suppose to go on the phone, review says not been updated and today, i installed the app and wasn't able to enter my details said enter a email address which i have three times, please get this sorted as little things matter.”

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Posted 3 years ago

“you should learn NOT to use colours on your e mails. It causes great waste of time and resources for any customer wishing to print out what you send.It is most annoying since I run a busy laptop and printer managing a manufacturing company. Pretty pretty yes but a glorious waste of everybody's time and resource.”

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Posted 3 years ago

“Easy to join easy to follow new member not used yet price good not cheapest but the right cover”

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Posted 3 years ago

“Very pleased with the quality of service from Gem Motoring Assist and the very easy to use website and the detailed, easy to understand explanation of what is on offer.”

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Posted 3 years ago

“With the help of Chris at Gem the registration was simple and pleasant. The information on the website is easy to understand and without waffle and techno speak. I hope I don’t have to use their services but if I do I hope it’s as good as the experience so far.”

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Posted 3 years ago

“I found signing up online very easy to do and Gem is very informative.”

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Posted 3 years ago

“no comments am unable to log in.”

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Posted 3 years ago

“Only just joined but staff very helpful and knowledgable through the registration process and great price, many thanks AB.”

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Posted 3 years ago

“Site offers a straightforward option of cover available and a fair price in comparison to competitors. Reassuring to see that GEM are rated highly for service standards and (currently) in the top 3.”

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Posted 3 years ago

“Joined today having been a member many years ago. Quick and easy online process and much cheaper than other organisations for the same package.”

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Posted 3 years ago

“Easy to navigate the site. Product is very comprehensively explained. Looks to be good value for money”

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Posted 3 years ago

“I just rang your number and was very nicely assisted and given directions by your rep.”

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Posted 3 years ago

“One of the simplest, most straightforward processes to get hold of what appears to be really good breakdown cover.”

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Posted 3 years ago

“I signed up yesterday for GEM breakdown cover on the recommendation of a friend. The process of signing up online was very straightforward and the price is competitive compared to my previous breakdown cover.”

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Posted 3 years ago

“First joined in 1977. Tried someone different last year. Not impressed, so returned. Paula, who took my details again, was charming and helpful”

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Posted 3 years ago

“Very impressed with all the explanation and information given when I had a telephone conversation.”

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Posted 3 years ago

“Very easy and straightforward”

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Posted 3 years ago

“I was a member of GEM about 30 years ago but I let my membership lapse. I have rejoined purely for the breakdown cover. Not had a breakdown in 40+ years but as like me, my cars are getting older, it's an insurance policy.”

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Posted 3 years ago

“Not had to call them out yet. Disappointed that the renewal price was higher then the new policy price.”

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Posted 3 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews