GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,671 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good level of cover at a competitive price. Application process does not cater for people whose title is not included in the limited list provided.”

Helpful Report

Posted 8 years ago

“Called to arrange cover - was clearly explained to me and easy to set up - paperwork by post was with me in less than a week. Represents good value as my GEM membership is included in the cost.”

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Posted 8 years ago

“Easy website to use. Comprehensive cover tailored to needs”

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Posted 8 years ago

“I searched on Moneysupermarket.com and clicked i wanted to insure 2 drivers for breakdown cover. vut when i went through to pay it was only covering one driver.”

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Posted 8 years ago

Good Afternoon We are sorry that you encountered problem. We have tested the process of joining via Moneysupermarket but were unable to find a problem, The same price is available on www.motoringassist.com. or please drop us an email with your contact details and we will call you back and join you over the phone. We apologise for the inconvenience. The GEM Customer Services Team.

Posted 8 years ago

“Needed help as my car had broken down at home and needed to be towed to the garage, quick hassle free telephone conversation and it was all put in place and done within a couple of hours, brilliant service.”

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Posted 8 years ago

“It was very quick, so easy and seems right. Thank you.”

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Posted 8 years ago

“I broke down on the motorway 2 days after getting cover, I had someone there within 25 minutes, I was towed to my destination which was a good distance away”

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Posted 8 years ago

“certainly the registration process is wonderfully simple. With just 2 simple options and only a couple of steps to join this was a pleasant change from sites where they try and up sell additional products to you. I have been a member for a couple of years now but haven't had any breakdowns so haven't got anything to say about their competence in a breakdown.”

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Posted 8 years ago

“The Staff are very plesant and Very helpful”

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Posted 8 years ago

“Easy process for peace of mind”

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Posted 8 years ago

“Query not answered”

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Posted 8 years ago

“No long drawn out questions/details to go though, just straight forward, quick and easy joining and what seems an unexpected low price for a good two person policy. For once, just how it should be instead of the usual long winded off putting application processes (ie insurance companies) that drive you nuts. Thanks Gem.”

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Posted 8 years ago

“Easy sign up”

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Posted 8 years ago

“Found it to be one of the simplest applications for anything that I have ever applied for. Can't comment on there performance has I am a new customer.”

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Posted 8 years ago

“Nice easy fast renewal process and no nasty hidden charges for card use. Best bit - no increase on last year's price.”

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Posted 8 years ago

“Getting more expensive. It is now more expensive than Green Flag. Next year I will not renew.”

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Posted 8 years ago

“Unlike the other motoring organisations I have been a member of Gem do not hike the price up once you have joined . Also they don't harass you with other products to add to you policy just inform you then leave you alone .”

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Posted 8 years ago

“It was easy to sign up to, quick and provided the exact plan I was looking for.”

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Posted 8 years ago

“You overcharge existing customers while giving on-line discounts”

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Posted 8 years ago

“Efficient and approachable phone staff”

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Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,671 reviews