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GEM Motoring Assist Reviews

4.7 Rating 2,674 Reviews
96 %
of reviewers recommend GEM Motoring Assist
Company Reviews Metrics Info
4.7
Based on 2,674 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read GEM Motoring Assist Reviews

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023
Richard
GEM Motoring Assist 5 star review on 6th June 2023
Richard
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Peter W
Verified Reviewer
“My Kia Sportage broke down contacting GEM via there app very easy to use, excellent service by recovery, recovering car to my property, then two days later taking the car to the Kia garage. Excellent service would recommend.”
Helpful Report
Posted 1 year ago
Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don’t forget you can also earn rewards for recommending us, simply sigh np here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Katherine S
Verified Reviewer
“Answered quickly. Listened. Explained well”
Helpful Report
Posted 1 year ago
Dear Member Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set/ Don't forget you can also earn rewards for recommending us, simply sign up here to stard referring your friends and family at https://www.motoringassist.com/refer Kind Regards The GEM Team
Posted 1 year ago
Paul R
Verified Reviewer
“All ways get the best service”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for taking the time to give positive feedback about the service we provide. It is great to know that we are achieving the high standards we aim for. Kind Regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Excellent service provided, as always....thankyou!! Gem are 1st class.”
Helpful Report
Posted 1 year ago
Dear Member Thank you for taking the time to give such positive feedback about service we provide. It is great to know that we are achieving the high standards we set. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team
Posted 1 year ago
Mrs T
Unverified Reviewer
“The best breakdown service.. fast response.. easy process from beginning to end..removes all the stress from what is often a traumatic experience.. would not use anyone else.... thank you GEM and well done.”
Helpful Report
Posted 1 year ago
Dear Member Thank you for taking the time to give such positive feedback about service we provide. It is great to know that we are achieving the high standards we set. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team
Posted 1 year ago
Anonymous
Verified Reviewer
“Very happy with service received over the years.”
Helpful Report
Posted 1 year ago
Dear Member Thank you for taking the time to give such positive feedback about service we provide. It is great to know that we are achieving the high standards we set. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team
Posted 1 year ago
Jim S
Unverified Reviewer
“Prompt ,fuss free, excellent service. first time needed you in five years.Thanks guys.”
Helpful Report
Posted 1 year ago
Dear GEM Member Thank you for taking the time to leave a review, we are so glad we were able to help you and it’s good to hear that we provided a favourable breakdown recovery service. We always aim to reach our members as quickly as possible. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team
Posted 1 year ago
Tracy
Unverified Reviewer
“Came out quickly to my car. Great service, thanks”
Helpful Report
Posted 1 year ago
Dear Member Thank you for taking the time to give such positive feedback about the service we recently provided to your breakdown. It is great to know that we are achieving the high standards we set. Kind Regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Assistance was easy to arrange using the mobile app.”
Helpful Report
Posted 1 year ago
Dear Member Thank you for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we strive for. Kind Regards The GEM Team
Posted 1 year ago
Alan T
Unverified Reviewer
“Top notch service can't praise it highly enough satisfaction guaranteed.”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for your positive feedback about the service we recently provided. It is great to know that we are achieving the high standards we strive for. Kind regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Excellent service considering they are cheaper than the others..”
Helpful Report
Posted 1 year ago
Dear Member Thank you for taking the time to give such positive feedback about the service we provide. Kind Regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Bonnet catch would not allow for closure after topping up with screen wash. Contacted via text and was all repaired within one and a half hours. Thanks”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for giving such positive feedback about the service we have provided for you. It is great to know that we are achieving the high standards we set. Kind Regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Excellent service considering they are cheaper than the others..”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Kind Regards The GEM Team
Posted 1 year ago
David
Unverified Reviewer
“Came within the estimated time and sorted the problem”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team
Posted 1 year ago
Diane M
Verified Reviewer
“Very helpful phone call. Recovery driver was really nice and very efficient. They were a little later than stated getting to me but with traffic that was to be expected. No complaints about the service received.”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for taking the time to give positive feedback. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team
Posted 1 year ago
Claire E
Verified Reviewer
“Terrific support when my motorhome got stuck in the mud and wouldn't start. So helpful :)”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for taking the time to give positive feedback about the service we have recently provided. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Communication and turn out with Gem has proved to be easy and on the 3 occasions I've had to have them come out I've never had to wait for too long . All people I've spoken to have been lovely .”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for taking the time to give positive feedback. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team
Posted 1 year ago
Mido
Unverified Reviewer
“Good Staff”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for taking the time to give positive feedback. It is great to know that we are achieving the high standards we aim for. Don't forget you can also earn rewards for recommending us, simply sign up here to start referring your friends and family at http://referral/motoringassist.com Kind Regards The GEM Team
Posted 1 year ago
Anonymous
Verified Buyer
“Very easy to join”
Helpful Report
Posted 2 years ago
Ms C
Verified Buyer
“Quick and easy to join on line. A lot simpler than other websites I have visited.”
Helpful Report
Posted 2 years ago
GEM Motoring Assist is rated 4.7 based on 2,674 reviews
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