GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,671 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process of joining has been straight forward - set up via the web and confirmation details arrived in the post a few days later. Good start.”

Helpful Report

Posted 6 years ago

“Very straightforward and easy to complete necessary joining form.”

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Posted 6 years ago

“I searched on Google for the best breakdown company. I have rated Gem Motoring Assistant as "good" on the basis of their annual quote. However, I have never used their services so can not comment any further.”

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Posted 6 years ago

“It was simple and painless to sign up for the cover. I hope it lives up to the high rating given.”

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Posted 6 years ago

“I am new to GEM and chose you because of price and excellent review by Auto Express to which I subscribe. The only reason I do not give a 'very good' score is because I have 3 vehicles including a classic. I like the look of your more expensive option (which I have chosen) but in your review it seems it would be better with the reclaim option for the classic. It would be better if I could choose a garage of my own for the classic & not have to go to the nearest available at the time if roadside assistance cant sort it and only reclaim up to £70 for transporting the car to my own choice. An extra cost for this would be acceptable. So, in essence it seems one policy is best for an everyday vehicle and one better for a classic. I, like many, have both.”

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Posted 6 years ago

“Simple to sign up. I joined at the recommendation of Which? magazine. Interesting to see how they perform if & when I call on them.”

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Posted 6 years ago

“After 46 years of being an AA member, we are finally moving! Fed up of constantly being over-charged and having to haggle for a cheaper deal each year - with little success. We barely used their services yet the yearly fee never reflected this. GEM fee is more than half what we were quoted for by the AA for a less comprehensive service. Have we been helping to give AA shareholders a b bigger dividend each year? We shall see this year whether GEM's service is as good as promised.”

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Posted 6 years ago

“I found it so very easy, so very helpful, i hope to be with you for a long time to come, thank you again,. Mrs May Kenny..”

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Posted 6 years ago

“Joining procedure was easy and straight forward. Good.”

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Posted 6 years ago

“Easy, clear website and simple product. Very easy to understand what is offered and reasonable pricing.”

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Posted 6 years ago

“So simple what a change that makes!”

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Posted 6 years ago

“Fantastic service. Sam arrived within 30 minutes and swooped my punctured wheel without any fuss. Very efficient and a nice character”

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Posted 6 years ago

“Easy and clear to see what the product is and select and pay”

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Posted 6 years ago

“Can't review service yet , but choosing cover was simple and quick.”

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Posted 6 years ago

“Just joined. Chose as recommended by Which? and cheaper than my RAC renewal price. So far so good.”

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Posted 6 years ago

“Simple, straightforward, clear information and process”

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Posted 6 years ago

“A very simple process to join. Paperwork very clear and easy to understand”

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Posted 6 years ago

“All I have done is signed up at the moment but that all went with no issues and very good value. Lets hope, should I have used the service, that it meets my expectations.”

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Posted 6 years ago

“So far probably the most courteous and efficient company I have dealt with in the past year.”

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Posted 6 years ago

“THE registration and purchase online experience was remarkably straightforward and easy. It was completed in a short a time as reasonably possible and was refreshingly efficient as well as very good value. I hope I don't need it ever but if I do I hope the product lives up to this model. Thanks.”

Helpful Report

Posted 6 years ago

GEM Motoring Assist is rated 4.7 based on 2,671 reviews