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GEM Motoring Assist Reviews

4.7 Rating 2,674 Reviews
96 %
of reviewers recommend GEM Motoring Assist
4.7
Based on 2,674 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read GEM Motoring Assist Reviews

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

Write Your review

Anonymous
Anonymous  // 01/01/2019
Joining GEM online was so quick and easy. I chose GEM because they were the best value for money. I got Recovery Extra which is fully comprehensive, just what I need at the price I can easily afford.
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Posted 8 years ago
Easy to understand website, easy to join at very competitive price
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Posted 8 years ago
have been a member of gem before and have found them very good when thing go wrong with your car and would strongly recomend Gem,my famiiy members have also used them and and also say they have been very good.
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Posted 8 years ago
Prompt answer to my initial call and assistance arrived within an hour during peak rush hour. I was on my way within 15 mins of the mechanic arriving and could deliver the car to my local garage before it shut.
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Posted 8 years ago
Rescued from layby ten miles from home when ignition inadvertently immobilised. Twenty minutes until pick-up and no fuss return to home. Quick refund of fee from GEM afterwards. Telephone staff lady on renewal this week helpful, patient and professional - a pleasure to deal with, in contrast to too many recent dealings with contacts from other companies.
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Posted 8 years ago
Easy to navigate through site.
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Posted 8 years ago
I would recommend GEM to anybody. Great service, great value and a great company.
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Posted 8 years ago
The website was informative and easy to use and prices very competitive.
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Posted 8 years ago
Recently reinstated GEM Breakdown Cover after free cover on newish car expired. Very pleasant lady on the phone, easy renewal despite being part way through my membership year. Very straightforward process.
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Posted 8 years ago
No problems used gem for years
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Posted 8 years ago
Great service.
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Posted 8 years ago
Great value for money breakdown cover, easy to sign up to and easy to use online service.
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Posted 8 years ago
My current car insurer only provides breakdown (at extra cost) for each of my two cars. With GEM I can cover any car in which I am driving, at a lower overall cost.
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Posted 8 years ago
Good service, fair price, very good policy
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Posted 8 years ago
I was looking to change my Car Breakdown Assist provider and looked through the internet at various options and GEM seemed to have the best industry reviews, not the cheapest but not the dearest and I thought for the service provided it was value for money.
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Posted 8 years ago
Easily navigable site with all information clearly visible
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Posted 8 years ago
Very swift speedy and helpful think you offer a discount to old members though
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Posted 8 years ago
I've been happy with the service when I've needed to use GEM. Reliable and efficient. The only grumble was that the prices increase every year and new customers get a way better deal than existing members. It's is slowly getting too expensive. Please give good deals to new customers as well as new ones!
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Posted 8 years ago
reasonably priced
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Posted 8 years ago
We got back to Manchester Airport after a week away to find the car battery was flat. We were in Jet 3 car park. It was around 11pm. I made a call to GEM and within about 15 minutes the recovery vehicle turned up. He soon got the car started and we were away. The whole process was easy.
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Posted 8 years ago
GEM Motoring Assist is rated 4.7 based on 2,674 reviews