GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gem was quick and easy to join. Documents delivered quickly.”

Helpful Report

Posted 8 years ago

“The process was quick and the options clear and simple. I found the process went smoothly. I now wait to find out if the service is as good, though I am in no hurry to break down!”

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Posted 8 years ago

“During the time that I have been a member of GEM I have called upon the service 3 or 4 times. The great thing is that help arrives much more quickly than the other large rescue organizations. I have called on garages that were local to the area I was in at the time and, of course, paid at the time. Recovery of the cost involved was by immediate return after I had submitted my claim. The fee for GEM is also much more reasonable than for the big national organizations. I have, and would again, recommended GEM to friends and relatives.”

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Posted 8 years ago

“Concerned that I had let my membership lapse I emailed GEM on Sunday and received a phone-call from GEM on Monday. I found that I had let it lapse and while on the phone was quickly and efficiently made a member again.”

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Posted 8 years ago

“so easy and very pleasing on phone ans all questions so purchased”

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Posted 8 years ago

“i phoned up GEM to renew policy and got a person............straight away......no automated system at all! Service has also been great. had one break down last year and all deal with very well! 100 percent recommend”

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Posted 8 years ago

“We are not happy, as we have been with you for a long time, not good enough discount was presented to us.”

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Posted 8 years ago

“Straight to the point, a masterclass in how to answer the phone and deal with customers enquiries, very satisfied.”

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Posted 8 years ago

“An insurer that offers many benefits. A professionally run business, and always in communication with their customers regardless of whether claims are made or not. Pricing is OK, but not the cheapest, and has increased - it would be pleasing to find that pricing remained the same providing a claim is not made.”

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Posted 8 years ago

“Only just joined based upon 'Which?' magazine and other ratings. Joining experience was good though I am disappointed to find the the breakdown app is not available for Windows phones.”

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Posted 8 years ago

“Easy sign up and competitive pricing”

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Posted 8 years ago

“I found the whole process quite painless.So far seems ok,I've been with AA for years,other reviews all seem satisfied .Good price for complete package,hopefully I won't need them but feel comfortable with everything . Dave , Launceston Cornwall .”

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Posted 8 years ago

“Quickly sorted out and great service with a even greater price for the second year running.”

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Posted 8 years ago

“Annual reminder sent early. Prices clearly identified will continue to use your company”

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Posted 8 years ago

“Reliable fast response, very reasonable compared to other break down servers, Highley Recommended 5* STAR SERVICE FOR 2* PRICE T A HARRIS.”

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Posted 8 years ago

“I have been a member for two or three years, so I am a little annoyed to receive a renewal notice with a quotation of £15 above the net web price for the same offer. Why???”

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Posted 8 years ago

“Gem gives me peace of mind when out and about in the Beach Buggy, and indeed any car i may be driving. Good cover at a resonable price, although its cheaper if you let your membership run out and then re-join on the introductuary rate !. Not that i have done this but it was a thought.”

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Posted 8 years ago

“Good, quick service, thank you.”

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Posted 8 years ago

“Buying breakdown cover is much simpler than with the competitors and the price was better. Not had to call them out yet - I'm hoping I never will!”

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Posted 8 years ago

“Friendly informative and speedy. Everything was explained so even I understood it. How they actual perform in the coming year is yet to be determined.”

Helpful Report

Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews