GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,671 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only just joined. The website made it very simple. Hoping that if we require assistance it will be as good!”

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Posted 6 years ago

“Very easy to join and hope i do not need your help for the year.”

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Posted 6 years ago

“Have just joined but was pleased to be able to speak to a real person without having to choose options at several levels. The person I spoke to was very pleasant and helpful and explained everything clearly without jargon or pushiness. A refreshing and welcome change!”

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Posted 6 years ago

“Clear, straightforward information and purchase process easy.”

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Posted 6 years ago

“Found joining up very easy”

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Posted 6 years ago

“Quick & simple”

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Posted 6 years ago

“The joining experience was quick, easy and very straight forward... Hoping this is the only contact I ever have with you and every vehicle runs smoothly :)”

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Posted 6 years ago

“Excellent website which is informative and user-friendly. I wanted to check a detail by speaking to a person and my call was answered quickly, in a friendly manner and my queries fully answered.”

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Posted 6 years ago

“Hidden gem best price.”

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Posted 6 years ago

“Seemed very easy to sort and get cover. The real test is if I ever need break down”

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Posted 6 years ago

“AA Membership expires today and I want to join GEM from midnight tonight but it has to be midnight tomorrow. I haven't broken down, I am not in need of assistance I just want to join today. What a load of tosh.”

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Posted 6 years ago

“Process simple - explanation clear.”

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Posted 6 years ago

“Easy to understand and complete”

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Posted 6 years ago

“Easy to do join online, no problems”

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Posted 6 years ago

“Can only comment on the joining process so far - which was excellent, incredibly easy and hassle free, with the choices available being simple and straightforward and very clear. Great website. I hope that your breakdown service is as good if I have to ever use it! (But I did look at a lot of reviews which seem to be very positive)”

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Posted 6 years ago

“Gem offers great value and convenience. The experience at this early has been professional and would be recommended to others.”

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Posted 6 years ago

“Site easy to navigate round and gave a good explanation of the different types of cover available.”

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Posted 6 years ago

“Only just signed up but the website seemed very clear, straightforward and helpful. From what I can see there seem to be a wide range of cover at a fraction of the cost of similar cover with the AA. I am wondering why I did not check this out earlier!”

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Posted 6 years ago

“I bought breakdown assistance on the basis of the Which report. I purchased on line. It was simple and quick.”

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Posted 6 years ago

“This concerns joining GEM. It was quite easy on line but I have knocked it down 2 stars because I could not set up a direct debit. There appears to be a problem between GEM and the banking world. When trying to submit the Direct Debit on line it would not validate. GEM told me to contact my bank and my bank told me to contact GEM as they should raise the Direct Debit. GEM told me they would get the same result. I was also told by GEM that the problem often occurs when someone has been with their bank too long!! Hope their recovery service turns out better than this otherwise it will be bye bye GEM!!”

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Posted 6 years ago

GEM Motoring Assist is rated 4.7 based on 2,671 reviews