GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a little daunting having to pay upfront upon a call out and reclaim the money which I hope will be simple. Everything else was as simple as it gets on the internet to join, as other advertisements say, no awkward questions so I am optimistic.”

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Posted 5 years ago

“excellent”

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Posted 5 years ago

“Very happy to be back with GEM after a few years awayHave realised that breakdown included with car insurance is usually not worth the paper it’s written only”

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Posted 5 years ago

“Simple, straightforward and, therefore, good by most website standards”

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Posted 5 years ago

“Very straightforward and clear procedure for joining GEM Motoring Assist.”

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Posted 5 years ago

“Great cover for a good price Easy to join on there website Just hope I don’t have to use it, but nice to be reassured that if anything goes wrong you won’t be stuck at the side of the road”

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Posted 5 years ago

“Brand new to GEM; what will service be like? Will next year's premium go up 70% as the last lot wanted, will I be left in the middle of a freezing Wiltshire by my motorcycle for over two hours. And after crawling through a Kafkaesque system with little 'phone battery left then fixing it myself having borrowed the tools from the trailer guy the RAC hired. Will I stay with them for 24 years like the last lot who let me down with a massive wait every call, even to pay them! (Because everyday is 'exceptionally busy' for them) Or will I be pleasantly surprised? Go on GEM, restore some faith.”

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Posted 5 years ago

“Faultless service by Gem. The fact they cover the household and not an individual car is a fantastic way of offering their service. Far superior to other companies I’ve used. Get on board.”

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Posted 5 years ago

“I used to be with RAC but when the renewal arrived , the cost had increased yet again. I noted that GEM Motoring Assist was the top recommendation with WHICH magazine. After checking out the service and prices online I found the positive reports and price to be very good. I am now a member.”

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Posted 5 years ago

“An extremely quick and simple process of arranging roadside assistance and such good value.”

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Posted 5 years ago

“The web site was very clear and informative. The application process, as a new member was simple.”

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Posted 5 years ago

“Joining was simple, and plenty of information was readily to jand”

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Posted 5 years ago

“The information was well explained and the joining process was very straightforward.”

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Posted 5 years ago

“Very pleased with the easy and straight forward procedure,1st class service,many thanks.”

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Posted 5 years ago

“How can one possibly review the organisation when cover hasn't even begun? What cretins think this makes good customer service?”

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Posted 5 years ago

“We have only had breakdown cover with GEM since midnight and so far no breakdowns so a bit difficult to offer an assessment. Setting up cover was quick and simple so full marks on that score.”

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Posted 5 years ago

“will be a member on 1st december. easy to do online. at great price for what one gets. we shall see.”

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Posted 5 years ago

“Very easy to sign up!”

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Posted 5 years ago

“Only just subscribed so not yet used but reviews look good and almost half price of RAC for family of four.”

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Posted 5 years ago

“All fine so far”

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Posted 5 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews