GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

Write Your review

Tell us how GEM Motoring Assist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the years I have used Gem both for trouble at home and out on the roads. On two occasions I have been transported home ( with my car). The service has been excellent on all occasions. Gem Motoring Assist is second to none.”

Helpful Report

Posted 8 years ago

“Easy to sign up and a good price for two people.”

Helpful Report

Posted 8 years ago

“A friends recommendation”

Helpful Report

Posted 8 years ago

“Much better service and assistance than my previous breakdown company......”

Helpful Report

Posted 8 years ago

“Always helpful and efficient. I have been a member for over ten years and they offer a great service with very competitive prices. I usually do a comparison every couple of years and always end up staying with GEM.”

Helpful Report

Posted 8 years ago

“Always polite courteous service when phoning Forest Row office to renew membership. Excellent magazine”

Helpful Report

Posted 8 years ago

“We got a better price than our previous provider , and although I was unable to access the doc's immediately and had to ring Gem I was provided with a link to get them so all was well”

Helpful Report

Posted 8 years ago

“Never had to use the service but did dislike the fact that new customers are given a better rate than loyal existing ones”

Helpful Report

Posted 8 years ago

“I returned to GEM membership last year after several years of buying the cheapest cover available. The difference with GEM is I am confident they will be there when I need them, and I'll be treated fairly. We made a claim last year and got great service. GEM is good value, too.”

Helpful Report

Posted 8 years ago

“I have been happy with gem assist but my concern was that you were offering new customers a discount .The customer representative i spoke to was very professional and polite and agreed to meet me halfway which i thought was fair.”

Helpful Report

Posted 8 years ago

“Good customer service by phone. Haven't needed the breakdown service yet.”

Helpful Report

Posted 8 years ago

“Prompt and efficient service. Excellent value.”

Helpful Report

Posted 8 years ago

“Very easy process to add my son on to our Gem account.”

Helpful Report

Posted 8 years ago

“so far so good! easy to use the website, reading the reviews they were quite positive and seems good value for money... hopefully won't need breakdown but at least we are covered now, will write another review if we use the breakdown cover.”

Helpful Report

Posted 8 years ago

“Regular information from Gem magazine, always interesting.”

Helpful Report

Posted 8 years ago

“quick polite with a service where the repairer did not try to treat you as a mechanical half wit”

Helpful Report

Posted 8 years ago

“Excellent cover at a competitive price.”

Helpful Report

Posted 8 years ago

“It was easy to deal with the representataive”

Helpful Report

Posted 8 years ago

“I like the insurance because it covers me in any car. I haven't had to use any assistance yet but my partner has and the service was very impressive.”

Helpful Report

Posted 8 years ago

“Good to see that GEM provide accident recovery at no extra cost and unlimited call outs. Too many companies out there wanting top dollar but not there for you when you need them most. Just plain greed and restricted service.”

Helpful Report

Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews