GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,671 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy form filling, good website, easy transaction”

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Posted 6 years ago

“Was an easy website to use. Clear and concise”

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Posted 6 years ago

“Very simple, very quick sign-up.”

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Posted 6 years ago

“They are real Diamonds at Gem! All the cover for half the price of many of the larger Recovery organisations! :) Simon”

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Posted 6 years ago

“Easy to use website and competetive prices, it was quick and easy to take out this insurance.”

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Posted 6 years ago

“Thus far have only experienced joining on-line not the breakdown service. The on-line process was very simple and very clear, with all questions answered on the 'Recovery Extra' cover that we have taken for two of us. The cover is more comprehensive than our previous provider at a significantly lower cost than the renewal cost of our previous provider. Documents and on-line info. once we joined are very clear and can be printed off to pop in the car until our cards etc arrive.”

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Posted 6 years ago

“Very easy to join, it is the person that is covered, rather than the vehicle, which is fine with me. i did have one query about recovery if a long way from home, and they answered the phone on the second ring (none of that 'experiencing unusually high call volumes' nonense) and answered my question thoroughly. Not needed to use the service yet, but they have been rated number 1 by AutoExpress readers for the last two years, so should be OK!”

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Posted 6 years ago

“Simple straightforward application process. Minimum fuss.”

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Posted 6 years ago

“Hassle-free. All necessary information available.”

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Posted 6 years ago

“It is very disappointing that even with only one car in the family, two memberships are required if driving is shared between husband and wife. This makes it much more expensive and less competitive.”

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Posted 6 years ago

“I think it is a bit naughty asking for a review of a service that has only just been bought by a customer. I looked at TrustPilot and the reviews were mixed, and those are from customers that have used the service, but as a business owner myself I know people are very quick to write a bad review but not as quick to write a good review so am willing to try you guys for a year and see how your service is. However I would suggest asking customers for a review AFTER USING your service, not for just subscribing to it...”

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Posted 6 years ago

“I am new to GEM Motoring Assist. My requirement was a cheaper car recovery policy and the option to pay annually. The whole process was very straightforward. It was a ‘best in class’ from the ‘Which’ website: of which I am a member.”

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Posted 6 years ago

“The joining process was very easy”

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Posted 6 years ago

“Easy process to acquire cover. However overall service can only be assessed if we need assistance.”

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Posted 6 years ago

“I think it's good service”

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Posted 6 years ago

“The website was very clear and joining was straightforward and great value for money”

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Posted 6 years ago

“I have only joined Gem today, so haven't had to use them as yet. Decided to join this particular breakdown organisation as they were top of the Which recommended best buys, had very good reviews and appeared to be priced very favourably compared to the other market leaders.”

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Posted 6 years ago

“A very easy process which was enhanced by the help box. I needed to check cover for a 22 year old motor home and was ably assisted by Diane. If the breakdown service is as good I will be very satisfied.”

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Posted 6 years ago

“Excellent website - worthy of Best Buy - breakdown service”

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Posted 6 years ago

“Full marks on simplicity of application, although 'conditions' should be in larger print. Hopefully we will not call on you, but proof will be in the pudding should we have to!”

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Posted 6 years ago

GEM Motoring Assist is rated 4.7 based on 2,671 reviews