GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,671 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person who I spoke with was polite, valued you, and very professional. Straight answer to a straight question. Top marks.”

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Posted 3 years ago

“Joining was easy .If only all websites were like that”

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Posted 3 years ago

“Easy to join and downloaded app straight away”

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Posted 3 years ago

“It was clear and simple to join that is what the rating above reflects as I am new to gem I cannot comment about their efficiency in the event of a breakdown and hope I never have too.”

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Posted 3 years ago

“Couldn’t have been more helpful”

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Posted 3 years ago

“My enquiry was quickly and courteously dealt with and Lisa also phoned me a second time to provide more details about the service GEM provides.”

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Posted 3 years ago

“Once again I have had to join as a new member to receive the 2 months discount, when will gem wake up and give the discount to loyal customers, I have been a member for years but every year have to rejoin, very annoying to say the least”

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Posted 3 years ago

“Rejoined after several years with cover provided by manufacturer. Previously had to use GEM to recover motor caravan and had superb service and received payment promptly.”

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Posted 3 years ago

“Very straightforward to register and buy a cover at an affordable price.”

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Posted 3 years ago

“Wow, had barely completed purchasing our roadside recovery policy than I was asked to review GEM Motoring Assist. First observations and ease of joining were straightforward, but then I downloaded the 'GEM Assist Me' app and was most disappointed to read the reviews and to learn that the app has not been updated by Apple since 2017 and is pretty useless for the purpose it was designed for. I can only hope that should we find ourselves having to seek roadside assistance the app locates us accurately and expert help arrives in a timely manner.”

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Posted 3 years ago

“Renewed my membership by phone. Excellent customer service.”

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Posted 3 years ago

“I was looking for cover and felt some companies were overcharging. I mentioned it to my son who said to me that Gem is one of the best in the market.”

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Posted 3 years ago

“Right price easy to access hope I do not need them in the future but really good to know they are there”

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Posted 3 years ago

“It's tricky to write a review of a product you've not tried out fully, but the process of signing up for GEM breakdown cover was certainly easy and quick. Also, very good value, considering you're covered for older cars, including classics. You're not just limited to one named car, either. It's you, the driver/owner, who is covered.”

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Posted 3 years ago

“Easy to use website, very competitive prices. Seems very professional, and in tune with what classic car drivers require. Proof will be in the situation of a breakdown.”

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Posted 3 years ago

“Quote and joining very straight forward. Very competitive prices compared to AA and RAC. Looking forward to many years of support from GEM for my wife and I.”

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Posted 3 years ago

“Had to call an enquire about a few things. Absolutely lovely friendly advice Thanks”

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Posted 3 years ago

“Signing up was fairly simple but mobile app wont work properly.”

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Posted 3 years ago

“Waited till my insurance was due to change today and taken out top policy to match the Range Rover. Just want the App for mobile to be working and no issues for years of peaceful mind. The app that suppose to go on the phone, review says not been updated and today, i installed the app and wasn't able to enter my details said enter a email address which i have three times, please get this sorted as little things matter.”

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Posted 3 years ago

“you should learn NOT to use colours on your e mails. It causes great waste of time and resources for any customer wishing to print out what you send.It is most annoying since I run a busy laptop and printer managing a manufacturing company. Pretty pretty yes but a glorious waste of everybody's time and resource.”

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Posted 3 years ago

GEM Motoring Assist is rated 4.7 based on 2,671 reviews