Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

“I have never made an investment with a worse company than this one. Unreasonably, they froze my account, and when I requested assistance, they informed me that I had to pay taxes. Before I discovered COVSECLTD.COM, I searched everywhere for a solution, and they assisted me in recovering all I had lost.”

Helpful Report

Posted 1 week ago

Please note this review does not relate to GEM Motoring Assist Breakdown Cover.

Posted 1 week ago

“Three months after starting my investment, I began to feel uneasy when I attempted to make my first withdrawal. My account, which held over $372,805, was unexpectedly locked,and I was told to reach out to customer service. Despite my repeated attempts to access my funds, they ignored every request. After confiding in a colleague, they recommended I contact rerevert.com. Their team guided me through the process and helped me successfully recover my money.”

Helpful Report

Posted 1 week ago

Please note this review does not relate to GEM Motoring Assist Breakdown Cover.

Posted 1 week ago

“This company has been the worst investment decision I've ever made. They locked my account for no reason, and when I tried to get answers, they demanded tax payments. After looking for help everywhere, I finally found A M D A R K L I M I T E D ** C0M, and they managed to get back everything I lost.”

Helpful Report

Posted 2 weeks ago

Please note this review does not relate to GEM Motoring Assist Breakdown Cover.

Posted 2 weeks ago

“I needed recovery from Salisbury, Wiltshire yesterday ( Ref No :- 5701225 ) and would just like to say that from my initial call ( Thanks Lisa!! ) to completion was less than 2 hours!! Exemplary service from start to finish !! thanks for taking the heat out of such a potentially stressful situation - all is good now, i am extremely pleased and I make the effort to recommend you to all!! Thanks again, Rich Hooper”

Helpful Report

Posted 4 weeks ago

Dear Member, Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 4 weeks ago

“This broker is a scam!! Please guys avoid them. I was only a victim to them because I believe it will be the best for me but am unable to withdraw from them and they keep on asking for more deposit. Am so glad Mrs. Lilo Grace was able to help in getting my funds from Them. God bless you MADAM, But if you wish to get in touch with HER I will be glad to share her info contact Email:: lilo__grace__75_( @ )_gmail_._com ) whatsapp:+1-( 6 -05 ) - 69-1--46-12”

Helpful Report

Posted 2 months ago

Please note this review does not relate to GEM Motoring Assist Breakdown Cover

Posted 2 months ago

“We have been GEM customers from some years and have always used the reclaim policy. This used to work fine, recovery driver gave you paperwork and got a quick repayment from GEM. THIS STSTEM NO LONGER WORKS! Drivers don’t give you any paperwork and when you contact the recovery agent they don’t send the invoice, this is despite chasing them several times. Gem won’t intervene and because of this system we could not reclaim the last charge and of out of pocket. If Gem appoint recovery agents the it is there responsibility to make sure the system works and if not they need to step in. Now a very poor service. I suppose they are just trying customers into paying the higher price, shoddy tactics.”

Helpful Report

Posted 3 months ago

Dear Member, We are very sorry and disappointed to hear of the problems you have experienced regarding your recent breakdown. Please complete your claim form and send it off to the claims department. They will contact the recovery agent and obtain all paperwork directly from them on your behalf. That is not a problem. In the meantime, we apologise for any inconvenience caused. Kind regards The GEM Team

Posted 3 months ago

“I recently had to use GEM after a breakdown. Having also used the RAC in the last year, I can say that the difference is huge. It was easy to report the breakdown with GEM using the App and within 20 minutes, someone had arrived (vs over 8 hrs of waiting for RAC). The person who came made a genuine effort to fix the problem at the roadside (unlike RAC) and after about 40 minutes of being unable to do so proceeded to recover the car and brought me back home. GEM also followed up during this process to make sure that they had arrived and things were going OK whereas with the RAC I had to call them 5 times during the wait for an update and each time they made a promise to call me back but in the 8 hrs of waiting I never received a single call. GEM was more expensive, but is value for money whereas the RAC just take your money without offering a reasonable service in return.”

Helpful Report

Posted 4 months ago

Dear Member, Thank you so much for your positive feedback about the service we recently provided. It is great to know that we are achieving the high standards we strive for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 4 months ago

“I've had to use Gem recovery a couple of times before, and the latest was for an unrepairable puncture in the rear wheel of my motorbike. I like Gem because they send a specialised motorcycle recovery vehicle and although there was a delay in them getting to me on this occasion, I was in a safe area, so there was really no urgency and they kept me informed throughout the wait. The recovery driver was friendly and professional. I felt confident in his handling of my bike and on unloading it at my home address he was kind enough to park it exactly where I wanted it and also left it on the centre stand, ready for me to remove the wheel and get a new tyre fitted. Every time Gem have had to come to my assistance I've been happy with the service, which is a great improvement on my previous experiences with the two best known recovery companies and at a better price, too. I'll certainly be renewing my membership next year.”

Helpful Report

Posted 4 months ago

Dear Member, Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 4 months ago

“First time I had had cause to use this company so didn't know what to expect. The call centre operator was courteous and efficient, and I was kept informed of recovery vehicle progress. Again, the recovery company were excellent. A very positive outcome from what was initially a very stressful situation, would definitely recommend.”

Helpful Report

Posted 4 months ago

Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 4 months ago

“Prompt assistance, constant updating of status, very quick attendance to the fault and rectified it to my satisfaction. Very good value for money. No frills or fancies. Just do their job without any fuss”

Helpful Report

Posted 5 months ago

Dear Member, Thank you so much for your positive feedback. It is great to know that we are achieving the high standards we strive for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

“Excellent service all round”

Helpful Report

Posted 5 months ago

Dear Member, Thank you so much for your positive feedback. It is great to know that we are achieving the high standards we strive for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

“Fastest and easiest call out ever. No fuss, no fees, just service. Previous experience with RAC was hours. Tops marks to GEM and I recommend them to all.”

Helpful Report

Posted 5 months ago

Dear Member, Thank you so much for your positive feedback about the service we recently provided. It is great to know that we are achieving the high standards we strive for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

“Arrival of breakdown / recovery mechanic was probably only around 20 minutes after my initial call. The initial power pack was not powerful enough so a second was delivered by another mechanic. GEM clearly work with efficient partners. I was kept fully informed of progress by GEM and couldn't ask for better.”

Helpful Report

Posted 5 months ago

Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

“We have been with GEM for a number of years having put up with other breakdown services that quite frankly were a rip off ! GEM have always been very helpful, polite, and excellent with their updates and communication. The service they provide is courteous, prompt and efficient and the services they use are equally as good. Thoroughly recommend GEM to anyone xx”

Helpful Report

Posted 5 months ago

Dear Member, Thank you so much for your positive feedback about the service we recently provided. It is great to know that we are achieving the high standards we strive for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

“Very helpful staff. Thank you for your help.”

Helpful Report

Posted 5 months ago

Dear Member, Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

“GEM responded well when I had a recent battery failure.”

Helpful Report

Posted 5 months ago

Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

“Having got me to where I wanted to go, when it was time to move on again my motorcycle refused point-blank to start. As luck would have it I was short of tools, but all the required elements were in place - fuel, spark, air, and a working right leg. But no joy. At all. At least the weather was sunny! I rang GEM, gave all the necessary details, and they swiftly arrange recovery for me, keeping me well informed of progress. The company who took the job, Hough Green Garage of Widnes, arrived within the stated time (30 mins) loaded up my bike and took us back home again, which was my choice of destination. Apart from my bike not working, it was a first-class service. Many thanks to all involved, it really couldn't have been better!”

Helpful Report

Posted 5 months ago

Dear Member, Thank you so much for your positive feedback about the service we recently provided. It is great to know that we are achieving the high standards we strive for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

“friendly & efficient service, once our location in an obscure country had been found”

Helpful Report

Posted 5 months ago

Dear Member, Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

“Amazing service and great value.”

Helpful Report

Posted 5 months ago

Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

“Brilliant service! I was called back within a few minutes of logging my breakdown on the app, then called by the breakdown company with an ETA. They arrived within a few minutes of when they were expected and sorted me out so I could be on my way. Well done!”

Helpful Report

Posted 5 months ago

Dear Member, Thank you so much for your positive feedback about the service we recently provided. It is great to know that we are achieving the high standards we strive for. You are welcome to refer your friends and family to GEM. Your friend simply calls our friendly Member Services team and joins GEM, quoting your name and membership number. Once their 14-day cooling off period is completed, you will both be eligible to receive your referral rewards. You will receive a £20 voucher and your friend would receive a £10 voucher. There's no limit on the number of people you can refer, so you'll keep receiving rewards for every friend who signs up to GEM and your referred friends will also receive a £10 reward as well! Kind regards The GEM Team

Posted 5 months ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

GEM Motoring Assist Reviews