WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,538 Reviews

65 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“worst company ever , they decided on a fault claim on my behalf without my knowledge which was so disrespectful , this company is a total scam avoid them”

Helpful Report

Posted 4 years ago

Hi C Santos, Looking into your case I can see that this was picked up by our customer service team on 13/07/20 and has since been rectified to a Non-Fault Claim. We hope this has since satisfied your query. Regards, Dylan

Posted 4 years ago

“Bad investigation on claims! No accident happened, it was all a fraud and you did not investigate proper.”

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Posted 4 years ago

Hi Deborah, We do appreciate your feedback and would be happy to look into this for you. If you could send us a private response with your policy details, to reviews@wisedriving.com, we’ll investigate this further. Thanks, Kathryn.

Posted 4 years ago

“Very easy and straight forward The quote was great and i cannot wait to see how my insurance will go from here”

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Posted 4 years ago

Hi Catalin, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 4 years ago

“So I bought monthly car insurance 2 days ago before checking out the reviews for these guys (stupid I know) and found that everyone was saying avoid avoid avoid. I decided I was gonna cancel and go elsewhere, which I didn’t think would cost anything as I had a 14 day cooling off period and I’d only been insured for 1.5 full days - wrong. Nearly £80 to cancel, I didn’t kick up a fuss, just wanted out of it before receiving ridiculous charges from the black box for doing nothing wrong while driving, they just took It off my initial instalment, meaning I pad £278 initially to set up the insurance and I’m only receiving £197 back. I recommend going with direct line, same fully comprehensive black box insurance, with £180 initial instalment (£100 less than here!) and only £129 a month there after (making it £30 a month cheaper than these guys, no brainier)”

Helpful Report

Posted 4 years ago

Hi Hayley, Thank you for taking you time to leave your feedback. We do appreciate it. All of our fees are stipulated within our Terms and Conditions, which can be found on our website, and we ask all customers to read and agree to before setting up a policy. Many Thanks, Kathryn.

Posted 4 years ago

“You advised me you weren’t renewing my car insurance 6 months ago without reason!!!!! Not sure why you would be asking me for a review when I’ve been with a different insurer for these 6 months!!”

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Posted 4 years ago

Hi, We do apologise for the inconvenience. We are a broker and we work with a few different brands of insurance. We would hold you contact details on file if you have held a policy with one of our brands we manage. The email was sent out due to a technical error. We are working to resolve this as soon as possible. Please ignore the email, you do not need to do anything further. Again we do apologise for any inconveniences caused. Thanks, Kathryn.

Posted 4 years ago

“I’ve been using WiseDriving since I passed my test last year and they are a great insurance company, had to cancel earlier this year due to lockdown but when setting up my insurance again with them it was very easy.”

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Posted 4 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Many Thanks, Kathryn.

Posted 4 years ago

“Good response during this pandemic period”

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Posted 4 years ago

Hi, Thank you for your kind words - we’re glad your experience with Wisedriving has been great. We look forward to continuing to provide you with this level of service! Many Thanks, Kathryn.

Posted 4 years ago

“Really caring and rewarding system. Makes me feel confident and gives really nice tips.”

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Posted 4 years ago

Hi Milda, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Kathryn.

Posted 4 years ago

“I think the fact that they review and give you feedback for your driving is good.and I also good some money back as well even though it was only £10 it’s still good enough 👌🏾👌🏾”

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Posted 4 years ago

Hi Amna, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Many Thanks, Kathryn.

Posted 4 years ago

“Thief’s they will rob your money, why should you be under pressure while driving, like your in a driving test. Happy I cancelled.”

Helpful Report

Posted 4 years ago

Hi, We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to contact our customer service department with your details, we can investigate further. Thanks, Kathryn.

Posted 4 years ago

“Very good insurance company! Would recommend and they do not penalise you harshly on driving score 5/5 stars boys!”

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Posted 4 years ago

Hi Josh, Thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with Wisedriving. Kind Regards Janat

Posted 4 years ago

“Cheapest insurance I could find, was quick and easy to set up”

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Posted 4 years ago

Hi Becky, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Kind Regards Janat

Posted 4 years ago

“Terrible customer service. Have not had anyone call me back regarding my policy and have had to call numerous occasions. Do not recommend, please go elsewhere and give your money to a more reputable company.”

Helpful Report

Posted 4 years ago

Hi, I'm sorry that you've not had the best experience with us. If you can email us at reviews@wisedriving.com, we can have a look at this for you. Kind Regards Janat

Posted 4 years ago

“2 months of being with these and already bin refunded a significant amount. Not all insurancers are that bad after all. Thank you.”

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Posted 4 years ago

Hello, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Kind Regards Janat

Posted 4 years ago

“Very cheap insurance for me, a young person on second year of driving. I wouldn’t be able to afford to keep my car if it wasn’t for wise driving.”

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Posted 4 years ago

Hi Bethany, We are so pleased to hear that the Wisedriving policy is working for you! Thank you so much for taking the time to provide feedback. Kind Regards Janat

Posted 4 years ago

“Box was easy to fit and I am now much more aware of my, & other peoples', driving. I have already received my first 'divi' which is very rewarding & confirms I made the right decision moving my insurance to WiseDriving.”

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Posted 4 years ago

Hi Stafford, We’re so glad you’ve enjoyed the experience you have had with Wisedriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Kind Regards Janat

Posted 4 years ago

“Easy fast reliable”

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Posted 4 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Kind Regards Janat

Posted 4 years ago

“Very Considerate to the Good Drivers with excellent Prices”

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Posted 4 years ago

Hi, We’re so glad you’ve enjoyed the experience you have had with Wisedriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Kind Regards Janat

Posted 4 years ago

“Very good”

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Posted 4 years ago

Hi Suraj, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with Wisedriving so far! Cheers, Janat

Posted 4 years ago

“Quick, cheap and easy”

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Posted 4 years ago

Hi Spencer, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with Wisedriving so far! Kind Regards Janat

Posted 4 years ago

WiseDriving is rated 3.6 based on 4,538 reviews