WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,538 Reviews

65 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good for young drivers”

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Posted 4 years ago

Hi Sam, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at Wisedriving! Thanks, Kathryn.

Posted 4 years ago

“Excellent communication and friendly callers that are always helpful :)”

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Posted 4 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Many Thanks, Kathryn.

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with Wisedriving so far! Cheers, Kathryn.

Posted 4 years ago

“Satisfied with the service provided”

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Posted 4 years ago

Hi Angelika, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Kathryn.

Posted 4 years ago

“Really good and honest”

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Posted 4 years ago

Hi Robin, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 4 years ago

“Highly recommended very good company”

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Posted 4 years ago

Hi James, Thanks for your kind words! We appreciate you recommending us! Regards, Dylan

Posted 4 years ago

“STAY AWAY these are a rip off please stay away from them pay extra if you need too. I've lost £370 in excess over 2 months.”

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Posted 4 years ago

Hi K, If this was related to a claims query it may be worth contacting them to discuss this further as if you have paid your excess and the claim isnt your fault, you should be able to resolve this with them. Regards, Dylan

Posted 4 years ago

“Money back 1st 3 months haven't done the year yet so who knows lol . Works for me”

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Posted 4 years ago

Hi L.H, We appreciate you sharing your experience and congratulations on earning money back due to safe driving! We hope this continues. Regards, Dylan

Posted 4 years ago

“I’m very happy with WiseDriving because it was highly recommended to me by my brother who has been with your insurance company.”

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Posted 4 years ago

Hi, We are happy that it is going smoothly for yourself. Kind regards, Dylan

Posted 4 years ago

“They’re a scam insurance who add premiums of 3x your insurance amount even after showing evidence. Don’t use”

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Posted 4 years ago

Hi, Thanks for your feedback, we appreciate your feedback! Regards, Dylan

Posted 4 years ago

“Very good and helpful, the information they give me is simply to understand.”

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Posted 4 years ago

Hi Daniel, Thanks for the kind review, we appreciate you sharing your experience. Regards, Dylan

Posted 4 years ago

“reliable, affordable and rewards given for good driving”

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Posted 4 years ago

Hi, Thanks for taking the time to write such a lovely review for us. We’re so happy you feel we have provided such a great service for you. Our top priority is our customer, so thank you for validating our efforts! Many Thanks, Kathryn.

Posted 4 years ago

“STAY AWAY these are a rip off please stay away from them pay extra if you need too. I've lost £450 .”

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Posted 4 years ago

Hi Robert, We do appreciate your feedback and would be happy to look into this for you. If you could send us a private response with your policy details, to reviews@wisedriving.com, we’ll investigate this further. Thanks, Kathryn.

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Kathryn.

Posted 4 years ago

“Modify my policy without letting me know”

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Posted 4 years ago

Hi, Thank you for your feedback. The main way we communicate is via email, any changes in premium would be emailed to the email address we hold on file 7 days before the premium is applied. Many Thanks, Kathryn.

Posted 4 years ago

“Found the whole idea of being a better driver very misleading, they claim to have tools were you would he advised to be a better driver but when you try and access said advice its not possible 🤔 and then being charged extra premiums as a result with no explanation as to why except that my score was below a certain point!!”

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Posted 4 years ago

Hi, Thank you for your feedback. Our website has a help centre that provides hints and tips. I have included a link below. Similarly, our dedicated contact centre agents are available from 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday, and can also provide hints and tips on how to improve the score. https://help.wisedriving.com/hc/en-gb/articles/360024903191-How-can-I-improve-my-score- Many Thanks, Kathryn.

Posted 4 years ago

“Makes me aware of how I am driving And helps me to drive safely Can be worrying when another driver causes a bad situation which Has to be dealt with, gets me thinking s#it this will lower my score now, this makes me want to be a good driver with a high score How about that!”

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Posted 4 years ago

Hi Michael, Thank you for choosing Wisedriving and leaving a lovely review. We’re happy you’ve enjoyed your experience with us: we take pride in offering a great level of service to our customers. We’re glad you feel we’ve been able to provide this for you. Many Thanks, Kathryn.

Posted 4 years ago

“Good price a”

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Posted 4 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 4 years ago

“It's a fair insurance company that have effective communication process. It also outlines the step by step approach of how how to use telematics. So far I am pleased with the service delivered. I will recommend the company to others.”

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Posted 4 years ago

Hi, We’re so glad you’ve enjoyed the experience you have had with Wisedriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Many Thanks, Kathryn.

Posted 4 years ago

“Excellent idea to put black box in the car. It makes me think about my driving.”

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Posted 4 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Many Thanks, Kathryn.

Posted 4 years ago

WiseDriving is rated 3.6 based on 4,538 reviews