WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,539 Reviews

65 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,539 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and detailed application”

Helpful Report

Posted 2 years ago

Good morning Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! We look forward to continuing to provide you with this level of service. Kind regards Angela

Posted 2 years ago

“micro-management in a name of insurance and i pay for this too. wasn't informed of a blackbox when paying this insurance and now i have one to install or else i get cancelled. my driving is micro managed too and the rating system is very harsh. 0% score for driving between 11pm and 5am and now my score looks like trash and get a review every few weeks about my driving. I'm not a bad driver, always careful, never got a single speeding ticket because i drive well and never any issues with my pervious insurances. definitely will not be renewing with this Insurance.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave a review. We require that all customers read and agree to the terms and conditions of the policy before purchase. These include information about the box and the factors that are monitored. Many thanks, Adam

Posted 2 years ago

“Not happy with service”

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Posted 2 years ago

Hi, Thank you for taking you time to leave your feedback. We do appreciate it and will use this to improve the service we provide. Thanks, Kathryn.

Posted 2 years ago

“Amazing helping me find a good insurance quote”

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Posted 2 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many thanks, Adam

Posted 2 years ago

“I've just taken out a new policy which was quick and easy and most of all extremely reasonable price hopefully any further contact will be as good”

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Posted 2 years ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many thanks, Adam

Posted 2 years ago

“Good”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many thanks, Adam

Posted 2 years ago

“The deposit is shocking they expect from first time drivers/buyers. After purchasing my car i had to pay a £202 deposit. The pro was it was the cheapest one I could find- that's it.”

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Posted 2 years ago

Hi, Thanks for taking the time to send this over. We would like to assure you that our customers are our top priority and your feedback will be referred to the appropriate teams to make sure we offer the best level of service. Many Thanks, Kathryn.

Posted 2 years ago

“Requires box installation to battery. Awful customer service to cancel insurance. Virtually impossible to talk to someone.”

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Posted 2 years ago

Hello, We are sorry to hear you are unhappy and we apologise for the delays you experienced. We appreciate your feedback on the matter and will use your review to help improve our services. Many thanks, Holly

Posted 2 years ago

“Requires box installation to battery. Awful customer service to cancel insurance. Virtually impossible to talk to someone.”

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Posted 2 years ago

“Very good and easy to work with and good cheap insurance”

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Posted 2 years ago

Dear Steven Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Kind regards Angela

Posted 2 years ago

“Fair pricing for sensible driving, surely every insurer needs to work this way!?!”

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Posted 2 years ago

Dear Karl Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Kind regards Angela

Posted 2 years ago

“Uncomplicated,has all the cover i required and all sorted in minutes. Thankyou.”

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Posted 2 years ago

Hi, We’re so glad you’ve enjoyed your experience with WiseDriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Many thanks, Adam

Posted 2 years ago

“Good prices. clear instructions. easy to join. Hope we will be happy and stay with them a long time”

Helpful Report

Posted 2 years ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 2 years ago

“Quick and easy to resolve any problems”

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Posted 2 years ago

Thanks for taking the time to send us your review. If you do have anything you think we can improve on, please let us know. Kind regards Angela

Posted 2 years ago

“Nobody can help me with my insurance”

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Posted 2 years ago

Dear Valerii We’re sorry to read you didn’t have a great experience with us - thanks for letting us know. We will handle the issue, and please be assured our main priority is the service we provide our customers. If you would like to send us a private response to reviews@wisedriving.com, we’d be happy to answer any queries you have. Thanks Angela

Posted 2 years ago

“Would not recommend. Take money for the first year, then unable to cancel auto renewal online for 2nd year on website, do not answer phones and do not read emails. Sent email in advance of renewal date to inform not renewing. No response then still took money out of bank account on renewal date. Tried to contact them by phone and email to discuss and complain and yet again cannot get hold of anyone. Do not even answer claim line phone number so glad we did not need to claim whilst insured with them.”

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Posted 2 years ago

Hi We’re sorry to read of your unfortunate experience: please be assured this is truly not our intention. We really do appreciate your feedback. If you’d be happy to send us a private response with your details to reviews@wisedriving.com, we’d like the chance to go over this with you. Many Thanks, Sarah.

Posted 2 years ago

“Found best deal among all providers.”

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Posted 2 years ago

Hi, Thanks for the feedback: if you feel we could have done better, please let us know. We appreciate any feedback given. Many thanks, Adam

Posted 2 years ago

“Found best deal among all providers.”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Wisedriving is good insurance company”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Very good thank you very friend thank you”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

WiseDriving is rated 3.6 based on 4,539 reviews