WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,538 Reviews

65 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company second time with them and no problems at all”

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Posted 4 years ago

Hi Michal, We are glad to have you back and hope it to be as smooth as the first! Regards, Dylan

Posted 4 years ago

“Good srvices and reliable insurance.”

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Posted 4 years ago

Hi Osman, Thanks for your review, we are happy you're satisfied with your policy, Regards, Dylan

Posted 4 years ago

“Brilliant excellent service Effective communication”

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Posted 4 years ago

Hi Malvern, Thanks for your kind review, We appreciate all feedback! Regards, Dylan

Posted 4 years ago

“Quick and easy to use Easy to understand. Very happy customer”

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Posted 4 years ago

Hi Shantel, We’re so glad you’ve enjoyed your experience with Wisedriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Many Thanks, Kathryn.

Posted 4 years ago

“good company so far”

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Posted 4 years ago

Hi, Thanks for review, we appreciate your good feedback. Regards, Dylan

Posted 4 years ago

“I asked for 15000 miles and only got 5000”

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Posted 4 years ago

Hi, This information is filled in by yourself at quote level when you come through from a comparison website, we have no control over this until we receive it. Please be extra careful when entering details. Dylan

Posted 4 years ago

“This company are crooks and villains. I just had to pay £240 just to cancel my insurance! Never mind the fact that any tiny change to your insurance comes with hefty admin fees.”

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Posted 4 years ago

Hi, If you are cancelling your policy then we factor in everything that you have paid when it comes to calculating your final fee's. Our cancellation fees are visible at the beginning of the policy and are chargeable if you do not finish the year with us. Regards, Dylan

Posted 4 years ago

“They scam me with the administration fee even when my last company was responsible for massive delays with my paperwork. They are extremely hard to contact and quite impolite.”

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Posted 4 years ago

Hi, Thank you for the feedback. All of our chargeable fees are included within our terms and conditions, which we ask customer's to read and agree to before a policy is set up. We also include a link to the Terms and Conditions in the welcome packs customer's receive when the policy is created. Many Thanks, Kathryn.

Posted 4 years ago

“WiseDriving is a promising insurance company and I revived my first money back this month.”

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Posted 4 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Many Thanks, Kathryn.

Posted 4 years ago

“Clear app to see driving report/ efficient refund (after 2 months) I recommend it. For people who wants to be good driver. Make you conscientious of speed/ brakes/acceleration”

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Posted 4 years ago

Hi Sophie, We’re so glad you’ve enjoyed your experience with Wisedriving and feel we’ve provided a great product and service for you. Thanks for the feedback! Many Thanks, Kathryn.

Posted 4 years ago

“After only 2 months with wiseDriving I was given a refund on my premium due to getting a good score. Would highly recommend this company”

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Posted 4 years ago

Hi, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Many thanks, Kathryn.

Posted 4 years ago

“Acceptable, however, part of the guarantee paid could also be refunded.”

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Posted 4 years ago

Hi Cristian, Thanks for the review, we take our customer service seriously and will take all feedback on board. Many Thanks, Kathryn.

Posted 4 years ago

“The company is the worst insurance company in the UK, don’t know why I didn’t read the reviews as they let us know what a poor performing and shocking company WiseDrving truly is.”

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Posted 4 years ago

Hi, We do appreciate your feedback and would be happy to look into this for you. If you could send us a private response with your policy details, to reviews@wisedriving.com, we’ll investigate this further. Thanks, Kathryn.

Posted 4 years ago

“Like wise driving”

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Posted 4 years ago

Hi Dumitru, Thanks for your review, we appreciate your great review Regards, Dylan

Posted 4 years ago

“Easy to deal with, prompt service, and if you drive how you should your premium reduces, resulting in lower direct debit payments each month, great as a first car I've owned”

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Posted 4 years ago

Hi, We appreciate your thorough review and for sharing your experience with us!!! We hope this continues and you enjoy your first year of insurance with us! Regards, Dylan

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Hi Ensa, Thanks for your review, we appreciate all feedback we recieve! Regards, Dylan

Posted 4 years ago

“Can’t see your driving score”

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Posted 4 years ago

Hi Ben, We are sorry to see your rating for us. You are able to see the score on your customer portal online, you should be able to - upon registering online and selecting the online dashboard - see a clear breakdown of each of your scores. This will show you where they are currently and where they have come from as well as tips to help you improve. If you are still having trouble following this finding your scores, please contact our customer service team and they will assist you further! Regards, Dylan

Posted 4 years ago

“It's very good i feel satisfied ușing wisedriving”

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Posted 4 years ago

Hi Mitrica, Thanks for your review! we hope this feeling continues throughout your insurance! Regards, Dylan

Posted 4 years ago

“Excellent service no complaints”

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Posted 4 years ago

Hi Lorraine, Thanks for your kind words! We appreciate all reviews we receive. Regards, Dylan

Posted 4 years ago

“Excellent service throughout. Communication is clear and simple. App so easy to use. Cheapest by far yet no corners cut. Excellent 5 star”

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Posted 4 years ago

Hi, thanks for your kind review and for sharing your experience! We hope this all continues for you, Regards, Dylan

Posted 4 years ago

WiseDriving is rated 3.6 based on 4,538 reviews