WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,538 Reviews

65 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

Visit Website

Write Your review

Tell us how WiseDriving made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to set up, best price around to get your child underway, the best offer and the easiest website to use, thanks WiseDriving.”

Helpful Report

Posted 2 years ago

Hi Steve, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah

Posted 2 years ago

“The WiseDriving insurance is very good also very great for first owner car, most my friends are wishing to join the company. I’m going to share this company details so they can join you.”

Helpful Report

Posted 2 years ago

Hi Ismail, Thanks for giving us such a great rating and recommending us to your friends and family. We really do appreciate it. Many Thanks, Sarah

Posted 2 years ago

“Very helpful and easy to use online too, thank you guys, very happy with everything.”

Helpful Report

Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Sarah

Posted 2 years ago

“I am really very happy with your company,and insurance price is very good than others company and I want stay with yours company long time.”

Helpful Report

Posted 2 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Sarah

Posted 2 years ago

“Constantly changing amounts per month Send letter tell you there going to end the insurance if you don’t contact them and just spend and hour and half on hold telling me there was only a 5 minute wait to only have to call cut off by them, absolutely ridiculous of a company”

Helpful Report

Posted 2 years ago

Hi Dylan, We’re sorry to read of your unfortunate experience: please be assured this is truly not our intention. We really do appreciate your feedback. If you’d be happy to send us a private response with your details to reviews@wisedriving.com, we’d like the chance to go over this with you. Many Thanks, Sarah

Posted 2 years ago

“It's very cheap and done easily.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“Amazing experience”

Helpful Report

Posted 2 years ago

Hello, Thank you for your kind review. Many thanks, Holly

Posted 2 years ago

“By far the worst company I have ever had to deal with. From day one they were trying to cancel my policy. After 12 months they had attempted to cancel my policy 14 times, for various reason, none of which were valid. It is almost impossible to contact them (most of their emails or texts are from “no reply” addresses). It takes at least 45 mins to contact them by phone, and when you do it is always a terrible line with somebody who talks too fast and barely speaks any English, and very rude. Each department does not communicate with each other. To top it off I informed them I would not be continuing with them for a second year, yet they totally ignored this and went ahead and renewed my insurance. They continue to ignore all my communication about this. I would highly recommend to everybody to stay well clear of this utter joke of a company.”

Helpful Report

Posted 2 years ago

Good afternoon, We’re sorry to read you didn’t have a great experience with us - thanks for letting us know. We will handle the issue, and please be assured our main priority is the service we provide our customers. If you would like to send us a private response to reviews@wisedriving.com, along with your name, policy number and some personal details so we can locate your policy, we’d be happy to answer any queries you have. Many thanks, Angela

Posted 2 years ago

“Very easy and quick also hassle free”

Helpful Report

Posted 2 years ago

Hi Hayden, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Kind regards, Angela

Posted 2 years ago

“Had a great deal. Very easy process. Very helpful. Highly recommended”

Helpful Report

Posted 2 years ago

Hello, Thank you for your kind review. Many thanks, Holly

Posted 2 years ago

“Was with them for a year, with a decent young drivers quote of £600. The next year, I needed to change my address so I did, and they gave me a renewal quote of over £900.”

Helpful Report

Posted 2 years ago

Good morning, We’re sorry to hear this. If you’d like to send us a private reply with your policy details, we can look into this for you. Thank you, Angela

Posted 2 years ago

“Deposit is high but monthly payment is ok”

Helpful Report

Posted 2 years ago

Hi, Thanks for the feedback: if you feel we could have done better, please let us know. We appreciate any feedback given. Many thanks, Adam

Posted 2 years ago

“The best company”

Helpful Report

Posted 2 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Adam

Posted 2 years ago

“Reliable”

Helpful Report

Posted 2 years ago

Thanks for giving us such a great rating!! We look forward to continuing to provide you with this level of service. Kind regards Angela

Posted 2 years ago

“Better than previous insurance”

Helpful Report

Posted 2 years ago

Hi, Thanks for the feedback: if you feel we could have done better, please let us know. We appreciate any feedback given. Many thanks, Adam

Posted 2 years ago

“Nice and easy to get insured with some waiting by phone overall brilliant”

Helpful Report

Posted 2 years ago

Hi, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Many thanks, Adam

Posted 2 years ago

“Easy to set up and great price”

Helpful Report

Posted 2 years ago

Hi, Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service. Many thanks, Adam

Posted 2 years ago

“Complete money takers, never answer the telephone in less than 40 minutes usually way exceeds this. Despite saying that you can cancel the policy within 14 days you get hit with not just the £75 admin fee advised but you pay for the days you are on cover but additional fees. Total rip off, no documentation ever received, and to get a refund of the initial £575 fees took over a week and then £146 withheld which we are still fighting for. Despite numerous emails 6 weeks on still no further forwards. Would never use them or recommend them.”

Helpful Report

Posted 2 years ago

Hi Helen, We’re sorry to hear this; we always try to provide the best experience possible for our customers. If you could send us a private message with your details to reviews@wisedriving.com, we can discuss this with you further. Many Thanks, Sarah

Posted 2 years ago

“Easy and detailed application”

Helpful Report

Posted 2 years ago

Good morning Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! We look forward to continuing to provide you with this level of service. Kind regards Angela

Posted 2 years ago

“micro-management in a name of insurance and i pay for this too. wasn't informed of a blackbox when paying this insurance and now i have one to install or else i get cancelled. my driving is micro managed too and the rating system is very harsh. 0% score for driving between 11pm and 5am and now my score looks like trash and get a review every few weeks about my driving. I'm not a bad driver, always careful, never got a single speeding ticket because i drive well and never any issues with my pervious insurances. definitely will not be renewing with this Insurance.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave a review. We require that all customers read and agree to the terms and conditions of the policy before purchase. These include information about the box and the factors that are monitored. Many thanks, Adam

Posted 2 years ago

WiseDriving is rated 3.6 based on 4,538 reviews