WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,538 Reviews

65 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheap but terrible communication! In 1 year they have never replied to any email, answered 1 call or replied on 1 live chat.”

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Posted 2 years ago

“My black box stopped working. I sent proof that it was still installed in my car. WiseDriving cancelled my insurance due to their product not working.”

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Posted 2 years ago

Hi, Thank you for your review. We’re sorry to hear of your disappointment with us; we always look to give the best level of service possible to our customers. We can see that we have issued a new telematics device to you and the policy is currently active and is not due to cancel. Many Thanks, Kathryn.

Posted 2 years ago

“Affordable quote”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Kathryn.

Posted 2 years ago

“I impressed. Good Customer Services.”

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Posted 2 years ago

HI, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Sarah.

Posted 2 years ago

“Found it easy to do on line following instructions. Black box arrived and simple to install after looking at video. Very pleased with price.”

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Posted 2 years ago

HI, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. MAny Thanks, Sarah.

Posted 2 years ago

“Excellent smooth process”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“very easy process and helpful staff”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“very easy process and value for money”

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Posted 2 years ago

Hi, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many thanks, Adam

Posted 2 years ago

“Nice and good price of insurance available”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many thanks, Adam

Posted 2 years ago

“I've tried contacting you via telephone just to be put in a infinite loop of choosing keypad options, I've tried contacting you via the "online chat" only to be automatically logged out before I get a response and finally I've tried emailing which I am still yet to receive a response. This whole ordeal has been very stressful and I regret choosing this insurer. As of yet my problem as not been resolved.”

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Posted 2 years ago

“Not very good insurance 😕 customer service never can talk to real people”

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Posted 2 years ago

“Foarte bun”

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Posted 2 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Adam

Posted 2 years ago

“Good customer service of wise driving”

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Posted 2 years ago

Hi, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many thanks, Adam

Posted 2 years ago

“Best car insurance quote”

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Posted 2 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many thanks, Adam

Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

Hi, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Many thanks, Adam

Posted 2 years ago

“Excellent customer service. Very helpful. Highly recommend:)”

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Posted 2 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Many thanks, Adam

Posted 2 years ago

“Worst customer service!”

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Posted 2 years ago

Hi, Thanks for taking the time to send this over. We would like to assure you that our customers are our top priority and your feedback will be referred to the appropriate teams to make sure we offer the best level of service. Many Thanks, Kathryn.

Posted 2 years ago

“I've had my passenger door window broken and I've tried to contact wise driving for help.Ive been with them for nearly 3yrs. I've never had any problems with them until now. I've been on the phone all Friday afternoon and today.I sent them a g.mail and got no reply.Ive never claimed from an insurance company before as luck would have it.Ive never had an accident. But I will be looking for another insurance company if I don't get any help from wisedriving.”

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Posted 2 years ago

Hi, Thank you for your review. Our sincerest apologies for the issues you have raised, you can contact our windscreen claim department on 0333 241 9566 and they will be able to book an appointment to replace the glass damage. Many Thanks, Kathryn.

Posted 2 years ago

“The best prise which I have very glad to be your customer.”

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Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

“The best prise which I have very glad to be your customer.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. Many thanks, Holly

Posted 2 years ago

WiseDriving is rated 3.6 based on 4,538 reviews