WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,538 Reviews

65 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgraceful. The WORST customer service I have EVER experienced. They wrote threatening to cancel my policy with no explanation. When I rang they were rude & lacked basic knowledge only to be told I needed to move my black box to the centre of the windscreen which I did so. 1 week later they cancelled my policy with no explanation or notice. I have paid them a lot of money and the box is on my screen. Their system is faulty.”

Helpful Report

Posted 3 years ago

Hi Mrs A, We would like to apologise for your negative experience with us. We’d like to learn more about your specific situation. If you could send us a private response with your details, to reviews@wisedriving.com, it would be greatly appreciated. Thank you, Kathryn.

Posted 3 years ago

“Real good insurance company”

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Posted 3 years ago

Hi Robina, Thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with WiseDriving. Many Thanks, Kathryn.

Posted 3 years ago

“very happy and comfortable with the service receiving from WiseDriving, no hustle at all. Easy to communicate with and also honest with their terms and conditions. Keep it up”

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Posted 3 years ago

Hi John, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 3 years ago

“Very easy and get emailed all the details you need to know, very very helpful”

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Posted 3 years ago

Hi Hollie, Thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with WiseDriving! Many Thanks, Kathryn.

Posted 3 years ago

“Very happy with my car insurance company”

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Posted 3 years ago

Hi Mark, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Kathryn.

Posted 3 years ago

“When somebody has taken a policy with you, that means he/she has thought the organisation is good. There after, if, in between the contract, you start sending some unnecessary changes, you are causing rethink when renewal time comes. By bothering customers with messages may irritate, frustrate and possibly make a person to look elsewhere and not continue with current policy.”

Helpful Report

Posted 3 years ago

Hi, Thanks for the rating, we appreciate all feedback to help us improve our service. Many Thanks, Kathryn.

Posted 3 years ago

“Wise driving is good to have for your insurance”

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Posted 3 years ago

Hi Gurmeet, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 3 years ago

“Makes you think of your driving and careful”

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Posted 3 years ago

Hi Bernard, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 3 years ago

“A wise choice, good insurance to go with”

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Posted 3 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Sarah.

Posted 3 years ago

“very clear and easy to understand”

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Posted 3 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Sarah.

Posted 3 years ago

“Unnecessary they keep on sending the irrelevant emails such as we are sending refund when the insurance is more then 10 months due, please contact us otherwise we will cancel your policy etc etc. They fixed the box in my car due to which my music stopped working. This is the worst company i have came across in my 8 years of car insurance.”

Helpful Report

Posted 3 years ago

Hi, We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your details to reviews@wisedriving.com, so we can go over this with you. Many Thanks, Sarah.

Posted 3 years ago

“Best black box insurer I’ve been with I’ve managed to get over £100 off my premium”

Helpful Report

Posted 3 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 3 years ago

“Very good company . Good service.”

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Posted 3 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 3 years ago

“I’m very great full to choose your company good price as new drive thanks a lot”

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Posted 3 years ago

Hi Rose, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Sarah.

Posted 3 years ago

“easy to use the application online. very cheap and convenient”

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Posted 3 years ago

Hi Cristina, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Sarah.

Posted 3 years ago

“You have good service!”

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Posted 3 years ago

Hi Branislav, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Sarah.

Posted 3 years ago

“Really helpful, and easy to understand the policy, I know I am in safe hands with wise driving”

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Posted 3 years ago

Hi Deivid, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Sarah.

Posted 3 years ago

“I think Wise gives fairness to drivers who are careful when driving by paying them back by reducing their premiums. Myself l have been awarded £59 in 3 months for my good driving since l decided to take up insurance with WISE.”

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Posted 3 years ago

Hi Gilbert, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Sarah.

Posted 3 years ago

“content was easy to follow and very helpful very happy with the proccess”

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Posted 3 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many Thanks, Sarah.

Posted 3 years ago

“Excellent and very helpful service.”

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Posted 3 years ago

Hi Steven, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many Thanks, Sarah.

Posted 3 years ago

WiseDriving is rated 3.6 based on 4,538 reviews