Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,253 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It seems to satisfy the basic functions, but luckily I have had no need, so far, to perform or request any further service. My electric car premium is scarily high, but by 2030 or so, premia will have cooled down to 'normal' levels as they become the 'norm' in lieu of the 'exception'.”

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Posted 4 years ago

“Pretty good but they will keep charging admin fees with any change to your policy and even worse dreadfull automatic renewal without asking you etc. Complained and were refunded though no problem .”

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Posted 4 years ago

“you have been very a good help in finding car insurance,pleased with that but you do send rather a lot of emails.”

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Posted 4 years ago

“Very easy to reinsure”

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Posted 4 years ago

“Don’t touch this company. Can’t wait to move my policy to another insurer.”

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Posted 4 years ago

“Good advice and price. Only constructive comment is that it would have been good to inform me of the name of the finance company”

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Posted 4 years ago

“Renewed my insurance although I emailed not to. I sold the car before renewal. They wont refund full amoun without dvla proof who I cannot contact. As far as I am concerned its theft and fraus”

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Posted 4 years ago

“Not impressed with the service provided, no notification of renewal amount sent, money taken from account. Will not be renewing.”

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Posted 4 years ago

“Price remains very competitive. Communication good.”

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Posted 4 years ago

“Very complicated to get insured. Endless questions and fell hastled. Not all but some have come across rude on the phone”

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Posted 4 years ago

“Absolute money grabbers. Wouldn't waive the £50+ cancellation fee in this time of crisis. Everyones circumstances have changed and they should make an effort to accommodate people who need to change their situation. Completely unsympathetic”

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Posted 4 years ago

“Do not honour refunds. Do not check annual renewals and automatically take premiums without authorisation. Customer service not helpful”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“The young lady I dealt with on the telephone was very helpful.”

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Posted 4 years ago

“I love how easy it is to re insure my classic every year.”

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Posted 4 years ago

“No problems with the company. Good call centre”

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Posted 4 years ago

“price rise was a shock,”

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Posted 4 years ago

“Would not use again, brokers fee, should have read the small print better.”

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Posted 4 years ago

“great company, easy to use web site, will use again.”

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Posted 4 years ago

“Easy to arrange insurance on website and very reasonably priced.”

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Posted 4 years ago

Performance Direct is rated 4.5 based on 2,253 reviews