Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,250 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with quick setup”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We truly appreciate your support and are thrilled to hear that you found us easy to deal with and quick to set up. It was a pleasure serving you, and we look forward to assisting you with your insurance needs in the future. Kind regards, Molly Performance Direct

Posted 5 months ago

“It was quick and simple to insure my car, a seamless experience.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars! We truly appreciate your positive feedback and it means a lot to us. We are thrilled to hear that insuring your car with us was quick and simple. Providing our customers with a seamless experience is always our top priority, and we are delighted that we could meet your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We are here to help. Kind Regards Jon Performance Direct

Posted 5 months ago

“Price was Good, website easily managed, happy with product.”

Helpful Report

Posted 5 months ago

Hi, We are thrilled to hear you are happy with the service and price offered, our team strive to offer the best possible service , at the most competitive price. Your review is greatly appreciated , and please don't hesitate to contact us if you do have any further questions or queries on the policy. Kind Regards Jon Performance Direct

Posted 5 months ago

“VERY GOOD SERVICES GREAT PRICE”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with a stellar 5 stars. We truly appreciate your positive feedback and are thrilled to hear that you found our services to be very good, providing a great price. At Performance Direct, we strive to deliver exceptional service and competitive prices to all our valued customers. Knowing that we have met your expectations is incredibly gratifying for us. Kind Regards Jon Performance Direct

Posted 5 months ago

“Service is good however price increased by approximately 50% this year for no apparent reason”

Helpful Report

Posted 5 months ago

Hi, We apologise in regards to your renewal increase, as a broker we are only able to offer the cheapest price with the insurers we work, and always send out the cheapest we can offer with them for your renewal. We have a select panel of insurers so we do not have access to the whole insurance market, however we will pass on your feedback. Kind Regards Jess Grove & Dean

Posted 5 months ago

“Great service”

Helpful Report

Posted 5 months ago

Hi, We are thrilled to hear you are happy with the service provided by our team. They strive to offer the best possible service so your review is greatly appreciated. Kind Regards Jon Performance Direct

Posted 5 months ago

“Very efficient and competitive price for my classic car. Thanks”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We are thrilled to hear that our services met your expectations. We're delighted to know that our team provided a very efficient service along with a competitive price for your classic car. Your satisfaction and trust mean a lot to us, and we truly appreciate your kind words. Kind Regards, Jess Performance Direct

Posted 5 months ago

“I found the procedure of insuring with performance direct very professional”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your exceptional 5-star rating of Performance Direct! We truly appreciate your feedback and are thrilled to hear that you found the procedure of insuring with us to be very professional. At Performance Direct, providing a seamless and professional experience to our valued customers is our top priority, and we're glad to know that we met your expectations. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Excellent renewals and on line service.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. We're glad to have exceeded your expectations with our excellent renewals and online service. Delivering top-notch customer service is our utmost priority, and we're delighted that you found our service exemplary. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Very easy to do business with competitive price will use them again”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We truly appreciate your support and are delighted to hear that you found it very easy to do business with us. Our team works hard to provide a seamless and hassle-free experience to all our valued customers. Moreover, we are thrilled that you found our prices competitive, as we strive to offer the best possible deals in the market. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Renewed both my policy on the app, no problem!”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We greatly appreciate your kind words and support. We're thrilled to hear that renewing both your policies on our app was a seamless experience for you. At Performance Direct, we strive to provide our customers with a hassle-free and user-friendly platform. Kind Regards, Jess Performance Direct

Posted 5 months ago

“I used performance direct for around 8 years, they're fantastic and the annual price rises are very minimal”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for giving Performance Direct a glowing 5-star rating! We truly appreciate your kind words and continued support over the past 8 years. It brings us immense joy to hear that you find our services to be fantastic. Rest assured, we strive to keep our annual price increases to an absolute minimum while delivering the best coverage tailored to your needs. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Excellent service at a price that the others couldn't match. I got a higher level of cover at just under half the price of my previous insurers renewal quote.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars. We are thrilled to hear that you had such a positive experience with us. It is fantastic to know that our service exceeded your expectations. We pride ourselves on offering excellent service at competitive prices, and we are delighted that we could provide you with a higher level of cover while saving you nearly half the cost compared to your previous insurer's renewal quote. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Quick easy and a great price”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that your experience with us was quick, easy, and provided you with a great price. We strive to provide our customers with top-notch service and competitive prices, so it's fantastic to know that we met your expectations. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Good price, paperwork easy to fill in and fast service.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for sharing your fantastic 5-star rating of Performance Direct! We truly appreciate your positive feedback and for taking the time to write a review. It's incredible to know that you found our prices to be competitive, the paperwork process hassle-free, and the service fast. We strive to offer our customers the best experience possible, and it's gratifying to hear that we have succeeded in your case. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Good service”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Good service is our top priority, and we strive to ensure that our customers receive the best possible assistance. Your feedback means a lot to us and serves as a great motivation for our team. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Simple process. Easy to sign up”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating and review of Performance Direct! We're thrilled to hear that you found our process simple and easy to sign up. Our team works hard to ensure a seamless experience for our valued customers like you. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Find. It. A good. Service. Great”

Helpful Report

Posted 5 months ago

Hi, Thank you very much for taking the time to rate Performance Direct with four stars! We truly appreciate your feedback and are thrilled to hear that you found our service to be great. It's always our goal to provide customers like you with a top-notch experience and we're glad to see that we met your expectations. We value your support and look forward to serving you again in the future. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Easy to deal with. No issues.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We truly appreciate your support and feedback. It's great to hear that we were able to provide you with an easy and issue-free experience. We look forward to assisting you with any future insurance needs. Kind Regards, Jess Performance Direct

Posted 5 months ago

“Excellent and easy to renew and Great Value.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with an outstanding 5 stars. We truly appreciate your support and are delighted to hear that you found our service excellent and easy to renew. Here at Performance Direct, we strive to provide a seamless experience for all our valued customers, and your positive feedback encourages us to continue delivering great value for all your insurance needs. Kind Regards, Jess Performance Direct

Posted 5 months ago

Performance Direct is rated 4.5 based on 2,250 reviews