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Performance Direct Reviews

4.5 Rating 2,252 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Timothy Jones
Verified Buyer
“Still waiting for policy to come, ask you to send me the policy in the post”
Helpful Report
Posted 4 years ago
David Henderson
Verified Buyer
“Price was very competitive and didn't go up from previous year which is a rarity in itself”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Knowledgeable, efficient, provided comprehensive information. Easy to do business with”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“All went good and all was explained in detail.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Quick and efficient,Very helpful operators in assisting getting the right package together, both cost wise and drive requirements for my Circumstances”
Helpful Report
Posted 4 years ago
Roderick Ritchie
Verified Buyer
“Very helpful and excellent price”
Helpful Report
Posted 4 years ago
Dene Robinson
Verified Buyer
“Good, quick, easy”
Helpful Report
Posted 4 years ago
Alan Jackson
Verified Buyer
“As I don’t use my car so much these days, and I may not use it as much this year ,I required a economically priced insurance ,and I believe your policy gives me what I require. I can only say that I’ve had good service from your Company.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“easy to use site”
Helpful Report
Posted 4 years ago
Robert Bailey
Verified Buyer
“Very pleased quick simple and a pleasant renewal with a very helpful professional person”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I was disappointed with Grove & Dean's customer support during my previous years insurance so specifically wanted to find a better one. I was extremely upset to find Grove and Dean on my bank statement direct debit when my payment was taken from my bank.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“good all round, thanks”
Helpful Report
Posted 4 years ago
Lesley Baker
Verified Buyer
“Excellent customer service, I was treated with respect and everything was explained very quickly, great job.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Setting up the insurance was very good but it took a couple of attempts to get the documents to us.”
Helpful Report
Posted 4 years ago
Paul Arnell
Verified Buyer
“Always great service and very interactive”
Helpful Report
Posted 4 years ago
Iona Griffiths
Verified Buyer
“Competitive pricing but too many emails when buying insurance”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very happy with service”
Helpful Report
Posted 4 years ago
Richard Keith
Verified Buyer
“Very good service”
Helpful Report
Posted 4 years ago
Russell Jones
Verified Buyer
“Absolutely terrible, Worst Insurance Company I have ever dealt with. They bombarded me with e-mails telling me to contact them "URGENTLY" but every time i called, I was on hold for sometimes more then an hour. I e-mailed the Customer Services but never got a reply, then you cancelled my Insurance and still have not refunded me. Appalling, unprofessional and un-helpful.”
Helpful Report
Posted 4 years ago
William Langford
Verified Buyer
“Very pleasant phone call after policy was done on line”
Helpful Report
Posted 4 years ago
Performance Direct is rated 4.5 based on 2,252 reviews
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