Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,250 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super efficient get best price for renewals”

Helpful Report

Posted 8 months ago

Hi, Thank you for leaving us a 5 star review and we appreciate the time taken to leave us a review. Kind regards Jon Performance Direct

Posted 8 months ago

“The staff were very helpful , thanks again .”

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Posted 8 months ago

Hi, We are happy to hear of your positive experience and appreciate the time taken to leave us and our staff a 5 star review. Kind regards Jon Performance Direct

Posted 8 months ago

“Excellent service for many years , Thank You all.”

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Posted 8 months ago

Hi, Thank you for sharing this kind review with us, we are so happy to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 8 months ago

“The inclusive & very competitive price for various benefits is a winner for me! Thankfully I've not needed to make a claim but the setting up of my policy, the ease of use on the app to view my documents & all communication thus far have been great. Thank you.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to review us we are delighted to know you are satisfied with our online services when setting up your policy. Kind regards, Molly Performance Direct

Posted 8 months ago

“Used for few years very good communication. Thy do all the work to finding best company for a classic cat”

Performance Direct 5 star review on 3rd March 2024

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to review us, we are so happy to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 8 months ago

“Great affordable insurance,2 year now,very happy customer A1 service.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to review us, we are so happy to know you are renewing for another year with us. Kind regards, Molly Performance Direct

Posted 8 months ago

“People who are aware of your requirements and are friendly and helpful.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to leave us a 5 star positive review, we appreciate the feedback and are happy to hear of your experience. Kind regards, Molly Performance Direct

Posted 8 months ago

“yes happy with service”

Helpful Report

Posted 8 months ago

Hi, Thank you for the positive review, your feedback is appreciated. Kind regards, Molly Performance Direct

Posted 8 months ago

“Very competative and efficeint company.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to review us we are so pleased to know you are happy with the premiums and service we offer. Kind regards, Molly Performance Direct

Posted 8 months ago

“Everything done on line, so quite easily arranged. Obviously disappointed by the rise in cost”

Helpful Report

Posted 8 months ago

Hi, We are so pleased to know you are happy with the online renewal service, your positive feedback is appreciated. Kind regards, Molly Performance Direct

Posted 8 months ago

“Always spot on service at a fair price I recommend your company on Facebook camper van groups all the time.”

Helpful Report

Posted 8 months ago

Hi, Thank you for the positive feedback, we are so happy to know that you are satisfied with our services and recommend our product. Kind regards, Molly Performance Direct

Posted 8 months ago

“Excellent service”

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Posted 8 months ago

Hi, Thank you for this positive review, we are happy to hear of your experience. Kind regards, Molly Performance Direct

Posted 8 months ago

“The best insurance company I've been with my 2nd year with them”

Helpful Report

Posted 8 months ago

Hi, Thank you, we appreciate the time taken to review us and are so pleased to know that you are renewing with us. Kind regards, Molly Performance Direct

Posted 8 months ago

“Yes the cost increased this year but still managed to beat the usual comparison sites. So sticking with Performance Direct. I have not had to make a claim so cannot comment on their customer service.”

Helpful Report

Posted 8 months ago

Hi, Thank you for reviewing us, we are delighted to know you are satisfied with the renewal we have offered. Kind regards, Molly Performance Direct

Posted 8 months ago

“I have found this organisation to be very friendly, informative + efficient when dealing with my car insurance, both on line + on the telephone, to date.. I would certainly use them again + ? for other insurances.”

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Posted 8 months ago

Hi, Thank you for taking the time to leave us a 5 star review and we are thrilled to hear of your positive experience so far. Kind regards Jon Performance Direct

Posted 8 months ago

“Purchased car insurance and when I got the policy by email it said that there are issues that need to be addressed. When I checked there were two issues and both were optional but still said there was two issues. If they are optional then they don’t need to be addressed.”

Helpful Report

Posted 8 months ago

Hi, Thank you for sharing this review, your feedback is appreciated. We have passed on your comments to the appropriate department managers. Kind regards, Molly Performance Direct

Posted 8 months ago

“Only problem my Doc,s didn,t on appear on my computer untill I rang to get it sorted.”

Helpful Report

Posted 8 months ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. Kind regards, Molly Performance Direct

Posted 8 months ago

“quick and easy and fast service thanks”

Helpful Report

Posted 8 months ago

Hi, Thank you for sharing this review with us, we are delighted to know you are pleased with the service from our team when setting up your policy. Kind regards, Molly Performance Direct

Posted 8 months ago

“Quick and easy to renew car insurance”

Helpful Report

Posted 8 months ago

Hi, Thank you for sharing this positive review, we are so happy to know you have renewed with us for another year. Kind regards, Molly Performance Direct

Posted 8 months ago

“Excellent service, every thing covered on line. Thanks 😊”

Helpful Report

Posted 8 months ago

Hi, We are so happy to hear you are pleased with our online service, thank you for sharing this review with us. Kind regards, Molly Performance Direct

Posted 8 months ago

Performance Direct is rated 4.5 based on 2,250 reviews