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Performance Direct Reviews

4.5 Rating 2,320 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,320 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Anonymous
Verified Buyer
“I give Performance Direct 5 stars for service and price. Let us hope I never need them to test their claims service, let us also hope that at renewal the competitive price remains. Can't review that till next year.”
Helpful Report
Posted 4 years ago
Mark Prayle
Verified Buyer
“Useless. Passed around from pillar to post , with each person passing the buck! Cheap for a reason...incapable!”
Helpful Report
Posted 4 years ago
Shery Babey
Verified Buyer
“Good Customer service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“So far they have been very helpful.”
Helpful Report
Posted 4 years ago
Steven Smith
Verified Buyer
“Very good never had any problems so well priced well recommended. Lovely.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I took out a policy at the beginning of December 2020. Since then I have been receiving daily automated calls from PD. Despite at least 4 requests to cancel the daily calls they still continue. Please cancel immediately.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“EASY TO DEAL WITH BUT WHEN REQUESTED DOCUMENTS SENT TO ME BY POST HAD NO JOY AFTER BEING TOLD OVER THE PHONE THEY WOULD POST THEM TO ME”
Helpful Report
Posted 4 years ago
Ashley Harper
Verified Buyer
“Not very pleased with your service, your attitude and the way you handle my insurance. Was not straight about my refund, made me wait ages and told me would be in my bank then sent me a cheque along time after me calling you repeatedly. was going to cancel my insurance if i did not log in online. I could really go on with more issues with your company!!!!! Sorry but its true.”
Helpful Report
Posted 4 years ago
Martin Ward
Verified Buyer
“you are soo presumptious . You automatically renew an insurance policy with no interaction with the client. The renewal quote is ALWAYS ludicrous compared to other companies. NEVER AGAIN”
Helpful Report
Posted 4 years ago
Philip Farrell
Verified Buyer
“My money was taken from my card without my consent..would never use your company again”
Helpful Report
Posted 4 years ago
James Hinton
Verified Buyer
“Paid a deposit and then had troubles activating the policy. They refunded less than half the deposit as over £50 for an admin fee and then took another large amount for a “discount” they apparently wanted back. Never use this broker, if they scam this money from a deposit then I have no doubt they argue any claim made.”
Helpful Report
Posted 4 years ago
Alan Barnes
Verified Buyer
“As I have not had a claim against this insurance , I can not say how good or bad a service this is.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“All good👍”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Relatively easy process, from starting online via a comparison website to paying done in quick time, however, it took a while longer before my vehicle came up on the motor insurance database, nice, polite staff from the broker contacted me several times because the insurer wanted pictures which included proof it was in the garage at my address, including a picture of my house numbered gate with the vehicle visible in the background in the garage and a mileage declaration had to be supplied before it was covered by the insurer.”
Helpful Report
Posted 4 years ago
Alan Henderson
Verified Buyer
“No problems, easy to use”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great customer service. Quick and helpful”
Helpful Report
Posted 4 years ago
Alin Vulpe
Verified Buyer
“Best insurance for imported cars”
Helpful Report
Posted 4 years ago
Chris Roberts
Verified Buyer
“I have been with Performance Direct with my classic jaguar for a lot of years the service I have received has always been 5 star thank you.”
Helpful Report
Posted 4 years ago
John Littley
Verified Buyer
“I have always received excellent service and away been able to get a good insurance quote with the right amount of cover thier have been cheaper quotes but with less cover so I find PD the best provider”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Competitively priced product but never able to complete purchase online”
Helpful Report
Posted 4 years ago
Performance Direct is rated 4.5 based on 2,320 reviews
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