Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,250 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

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“Very easy to set up my insurance”

Helpful Report

Posted 8 months ago

Hi, Thank you for sharing your review with us, your feedback is highly appreciated. Kind regards, Molly Performance Direct

Posted 8 months ago

“Great service great service team”

Helpful Report

Posted 8 months ago

Hi, Thank you for sharing this review, we are so happy to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 8 months ago

“Very helpful, great service, highly recommended”

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Posted 8 months ago

Hi, Thank you for sharing this review with us, we are so pleased to know you are happy to know you are pleased pleased to know you are happy with the service. Kind regards, Molly Performance Direct

Posted 8 months ago

“Friendly and helpful”

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Posted 8 months ago

Hi, Thank you we are so pleased to know you are happy with the service from our staff in our contact centre. Kind regards, Molly Performance Direct

Posted 8 months ago

“I have both my cars insured had a phone call after filling out the form online to check everything pleased with the service”

Helpful Report

Posted 8 months ago

Hi, Thank you, we are so happy to hear that you are pleased with the policy and the service from our contact centre. Kind regards, Molly Performance Direct

Posted 8 months ago

“Easy to manoeuvre around the site for application to insure my vehicle and very competitive on price!”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to review us we are so happy to know you are pleased with the premium and our online service. Kind regards, Molly Performance Direct

Posted 8 months ago

“I'm very happy with your service but price very high I'm still with you with my van insurance thanks”

Helpful Report

Posted 9 months ago

Hi, Thank you we are so happy to know you are pleased with our service and are glad you are still on cover with us. Kind regards, Molly Performance Direct

Posted 8 months ago

“Very helpful and deal with queries fast and prompt”

Helpful Report

Posted 9 months ago

Hi, Thank you we are so happy to know you are pleased with the fast and helpful service from our team. We appreciate the time taken to leave this review. Kind regards, Molly Performance Direct

Posted 8 months ago

“Service was adequate .”

Helpful Report

Posted 9 months ago

Hi, We appreciate the time taken to leave this positive review and are happy to know you are satisfied with the service. Kind regards, Molly Performance Direct

Posted 8 months ago

“Great communications. They found me an excellent price.”

Helpful Report

Posted 9 months ago

Hi, Thank you for sharing this review with us, we are pleased to hear of your positive experience when sitting up your policy with us. Kind regards, Molly Performance direct

Posted 8 months ago

“never received my documents in the post as promised! ????”

Helpful Report

Posted 9 months ago

Hi, We are sorry to hear that you have not yet received the documents, we have re posted them today for you . Please let us know if you require any further assistance. Kind regards, Molly Performance Direct

Posted 8 months ago

“Have insured my 4 cars with Performance for the past number of years. This year I've already insured one but the one due nie leapt in price from £97 -£220!! As a result I found a cheaper insurer - Carol Nash.”

Helpful Report

Posted 9 months ago

Hi, Thank you for reviewing us, your feedback is appreciated. Kind regards, Molly Performance Direct

Posted 8 months ago

“Very good price.”

Helpful Report

Posted 9 months ago

Hi, Thank you we appreciate the time taken to leave this review and are glad to know you are pleased with the premium we have offered. Kind regards, Molly Performance Direct

Posted 8 months ago

“VERY STRAIGHT FORWARD AND EASY TO USE WEBPAGE”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to leave us a 5 star review and we appreciate the time taken. Kind regards Jon Performance Direct

Posted 9 months ago

“Very good and very Quick”

Helpful Report

Posted 9 months ago

Hi, Thank you, we appreciate the positive feedback and are glad to know you are happy with the online service. Kind regards, Molly Performance Direct

Posted 9 months ago

“Easy to apply and sort”

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Posted 9 months ago

Hi, Thank you for reviewing us, we are are happy to hear of your positive experience.

Posted 9 months ago

“Great price. ..easy to set up”

Helpful Report

Posted 9 months ago

Hi, Thank you for reviewing us, we are delighted to know you are pleased with the service when purchasing online. Kind regards, Molly Performance Direct

Posted 9 months ago

“I needed help with my app and the person I spoke to was really helpful in sorting out my issue”

Helpful Report

Posted 9 months ago

Hi, Thank you for leaving this review, we are delighted to know you are pleased with the service from our agent. Kind regards, Molly Performance Direct.

Posted 8 months ago

“Perfect no hassle easy to deal with and a good price couldn't ask for better”

Helpful Report

Posted 9 months ago

Hi, Thank you for the review, we are so glad to know you are pleased with the premium we have offered. Kind regards, Molly Performance Direct

Posted 8 months ago

“Very straightforward, very good service, mistake made on original but put right straight away and you can actually speak to a member of staff which is a win win for me”

Helpful Report

Posted 9 months ago

Hi, we are so happy to hear of your positive experience when setting up your policy. Thank you for taking the time to share this kind review. Kind regards, Molly Performance Direct

Posted 8 months ago

Performance Direct is rated 4.5 based on 2,250 reviews