Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,319 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,319 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always spot on service at a fair price I recommend your company on Facebook camper van groups all the time.”

Helpful Report

Posted 11 months ago

Hi, Thank you for the positive feedback, we are so happy to know that you are satisfied with our services and recommend our product. Kind regards, Molly Performance Direct

Posted 11 months ago

“Excellent service”

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Posted 11 months ago

Hi, Thank you for this positive review, we are happy to hear of your experience. Kind regards, Molly Performance Direct

Posted 11 months ago

“The best insurance company I've been with my 2nd year with them”

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Posted 11 months ago

Hi, Thank you, we appreciate the time taken to review us and are so pleased to know that you are renewing with us. Kind regards, Molly Performance Direct

Posted 11 months ago

“Yes the cost increased this year but still managed to beat the usual comparison sites. So sticking with Performance Direct. I have not had to make a claim so cannot comment on their customer service.”

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Posted 11 months ago

Hi, Thank you for reviewing us, we are delighted to know you are satisfied with the renewal we have offered. Kind regards, Molly Performance Direct

Posted 11 months ago

“I have found this organisation to be very friendly, informative + efficient when dealing with my car insurance, both on line + on the telephone, to date.. I would certainly use them again + ? for other insurances.”

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Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5 star review and we are thrilled to hear of your positive experience so far. Kind regards Jon Performance Direct

Posted 11 months ago

“Purchased car insurance and when I got the policy by email it said that there are issues that need to be addressed. When I checked there were two issues and both were optional but still said there was two issues. If they are optional then they don’t need to be addressed.”

Helpful Report

Posted 11 months ago

Hi, Thank you for sharing this review, your feedback is appreciated. We have passed on your comments to the appropriate department managers. Kind regards, Molly Performance Direct

Posted 11 months ago

“Only problem my Doc,s didn,t on appear on my computer untill I rang to get it sorted.”

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Posted 11 months ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. Kind regards, Molly Performance Direct

Posted 11 months ago

“quick and easy and fast service thanks”

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Posted 11 months ago

Hi, Thank you for sharing this review with us, we are delighted to know you are pleased with the service from our team when setting up your policy. Kind regards, Molly Performance Direct

Posted 11 months ago

“Quick and easy to renew car insurance”

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Posted 11 months ago

Hi, Thank you for sharing this positive review, we are so happy to know you have renewed with us for another year. Kind regards, Molly Performance Direct

Posted 11 months ago

“Excellent service, every thing covered on line. Thanks 😊”

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Posted 11 months ago

Hi, We are so happy to hear you are pleased with our online service, thank you for sharing this review with us. Kind regards, Molly Performance Direct

Posted 11 months ago

“Very easy to set up my insurance”

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Posted 11 months ago

Hi, Thank you for sharing your review with us, your feedback is highly appreciated. Kind regards, Molly Performance Direct

Posted 11 months ago

“Great service great service team”

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Posted 11 months ago

Hi, Thank you for sharing this review, we are so happy to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 11 months ago

“Very helpful, great service, highly recommended”

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Posted 11 months ago

Hi, Thank you for sharing this review with us, we are so pleased to know you are happy to know you are pleased pleased to know you are happy with the service. Kind regards, Molly Performance Direct

Posted 11 months ago

“Friendly and helpful”

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Posted 11 months ago

Hi, Thank you we are so pleased to know you are happy with the service from our staff in our contact centre. Kind regards, Molly Performance Direct

Posted 11 months ago

“I have both my cars insured had a phone call after filling out the form online to check everything pleased with the service”

Helpful Report

Posted 1 year ago

Hi, Thank you, we are so happy to hear that you are pleased with the policy and the service from our contact centre. Kind regards, Molly Performance Direct

Posted 11 months ago

“Easy to manoeuvre around the site for application to insure my vehicle and very competitive on price!”

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Posted 1 year ago

Hi, Thank you for taking the time to review us we are so happy to know you are pleased with the premium and our online service. Kind regards, Molly Performance Direct

Posted 11 months ago

“I'm very happy with your service but price very high I'm still with you with my van insurance thanks”

Helpful Report

Posted 1 year ago

Hi, Thank you we are so happy to know you are pleased with our service and are glad you are still on cover with us. Kind regards, Molly Performance Direct

Posted 11 months ago

“Very helpful and deal with queries fast and prompt”

Helpful Report

Posted 1 year ago

Hi, Thank you we are so happy to know you are pleased with the fast and helpful service from our team. We appreciate the time taken to leave this review. Kind regards, Molly Performance Direct

Posted 11 months ago

“Service was adequate .”

Helpful Report

Posted 1 year ago

Hi, We appreciate the time taken to leave this positive review and are happy to know you are satisfied with the service. Kind regards, Molly Performance Direct

Posted 11 months ago

“Great communications. They found me an excellent price.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing this review with us, we are pleased to hear of your positive experience when sitting up your policy with us. Kind regards, Molly Performance direct

Posted 11 months ago

Performance Direct is rated 4.5 based on 2,319 reviews