Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,325 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service very helpful with my questions that I was enquiring about”

Helpful Report

Posted 6 years ago

Hi Thank you for your 5 star feedback, we are happy to know that you find our services excellent and our staff helpful in answering all your questions. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 6 years ago

“good service for all my cars”

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Posted 6 years ago

Hi Alan Thank you for your 5 star feedback, we are pleased to know that you find our service appropriate for all of your cars. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 6 years ago

“Helpful and easy renewal or my car policy. Competive price.”

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Posted 6 years ago

Hi Stewart Thank you for the 5 star feedback, we are overpleased to know that our operator was helpful and fast in renewing your car policy and that we also offer a competitive price. Further business is highly appreciated. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 6 years ago

“Amazing service,Richard was very helpful and professional I wish all offices where the same. Stephen Panter”

Helpful Report

Posted 6 years ago

Hi Stephen Thank you for your 5 star feedback, we are happy to know that Richard was able to provide you with the help you required effectively and professionally. Your postive comments will forwaded to Richard. For any further assistance, please don't hesitate to visit our website https://performancedirect.co.uk/ where we have various helpful pages. Regards Connor Newman Performance Direct

Posted 6 years ago

“Thank you”

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Posted 6 years ago

Hi Paul Thank you for your 5 star feedback, we are pleased to know that you are happy with the service we provided you. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 6 years ago

“Great people always helpful”

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Posted 6 years ago

Hi Abid Thank you for your 5 star feedback, we are happy to know that you find us to be always helpful. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 6 years ago

“Wow”

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Posted 6 years ago

Thank you for the 5 star feedback. If you require any further assistance, don't hesitate to get in touch. Regards Emma Performance Direct

Posted 6 years ago

“Would have given 5 stars if renewal had been lower, but a quick call sorted it out. Nice people to deal with, would recommend.”

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Posted 6 years ago

Hi Barry Thank you for your great feedback, we are happy to know that you would recommend our service to others. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 6 years ago

“I cannot really offer much of an opinion other than to say that prices are reasonable and the renewal process is straightforward. I did offer them the opportunity to insure one of my other cars but the price was nowhere good enough. Any other contact has been on minor points relating to renewal. The last renewal price wasn't the cheapest but it was okay, so I chose to remain with the company.”

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Posted 6 years ago

“Very efficient service, and competitive premiums. Been a customer for several years now.”

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Posted 6 years ago

Hi Paul Thank you for your 5 star feedback, we are happy to know that you find our operators are able to offer an efficient service. You further business with us is highly appreciated. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 6 years ago

“Good n easy”

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Posted 6 years ago

Hi Thomas Thank you for your great review, we are glad thay you find our services to be of a high level. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direct

Posted 6 years ago

“The service has been excellent and the price kept to min increase very satisfied”

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Posted 6 years ago

Hi James Thank you for the 5 star feedback, we are happy to know that you are satisfied with the pricing arrangements and have found our service to be excellent. For any further assistance, please don't hesitate to get in touch. Regards Connor Newman Performance Direcet

Posted 6 years ago

“Renewing the insurance couldn’t have been easier. Happy with the cost and the benefits of the policy.”

Helpful Report

Posted 6 years ago

HI Robert Thank you for sharing your feedback, I am pleased that your renewal was an easy process. For any further assistance, please don't hesitate to visit www.performancedirect.co.uk where you will find plenty of helpful information under the Existing Customer tab. Regards Emma Performance Direct

Posted 6 years ago

“very satisfied with the price and cover of this policy thankyou.”

Helpful Report

Posted 6 years ago

Hi George Thank you for the 5 star review, it's great to know that the policy and cover is to your satisfaction. For any further assistance, please don't hesitate to let me know. Regards Emma Performance Direct

Posted 6 years ago

“Made my renewal nice and easy the price was right compared to last year so I just let it ortomaticly renew thank you”

Helpful Report

Posted 6 years ago

Hi Martin Thank you for sharing your experience, I'm pleased you we were able to make your renewal process nice and easy. For any further assistance, please don't hesitate to contact us. Regards Emma Performance Direct

Posted 6 years ago

“1. Renewal quote for my existing car - very good. Cheaper than last year 2. New quote for new car - terrible. Very difficult and very expensive”

Helpful Report

Posted 6 years ago

Hi Richard Thank you for sharing your feedback, all comments are reviewed and taken on board. I'm pleased that your renewal was very good however, it is disappointing to read that your new car insurance quote did not meet your expectations. If you would like me to look into this further for you, please don't hesitate to let me know. Regards Emma Performance Direct

Posted 6 years ago

“Very easy to arrange ,competitive quote hassle free car insurance”

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Posted 6 years ago

Thank you for the great review, your positive comments are appreciated. For any further assistance, please don't hesitate to get in touch. Regards Emma Performance Direct

Posted 6 years ago

“Excellent service , superb customer service , dawn was knowledgeable helpful and had insurance all sorted”

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Posted 6 years ago

Hi John Thank you for sharing your experience with us, it's great to see you rate us 5 stars. I'm pleased our operator was knowledgeable and helpful but should you require further assistance, don't hesitate to visit www.performancedirect.co.uk where there are plenty of helpful pages under the Existing Customer tab. Regards Emma Performance Direct

Posted 6 years ago

“Prompt response to inquiry and a great deal. Excellent service and highly recommended.”

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Posted 6 years ago

Hi John Thank you for the 5 star feedback, I am pleased to read that you received the level of customer service that Performance Direct are proud to maintain. For any further assistance, please don't hesitate to get in touch. Regards Emma Performance Direct

Posted 6 years ago

“Good service and pricing. Only complaint is we had a minor accident with another car with a different insurer and even before the claim was sorted out, we were called and our premium increased considerably due the accident with the other vehicle. Bit strange, but there you go.”

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Posted 6 years ago

Hi Thank you for taking the time to share your experience. All comments are taken on board and are fed back to the appropriate teams. However, if you would like me to look into this further for you, please don't hesitate to let me know. Regards Emma Performance Direct

Posted 6 years ago

Performance Direct is rated 4.5 based on 2,325 reviews