Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,324 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straightforward company to deal with and very competitive pricing.”

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Posted 5 years ago

“I renewed my insurance with Performance Direct not only because their quote was competitive but because they didn't significantly increase the premium in the way some companies treat their existing customers.”

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Posted 5 years ago

“PD were one of the few providers happy to insure my grey import Toyota Estima, I've been with them over ten years & am very happy with their service.”

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Posted 5 years ago

“Very helpful and I will highly recommend this company.”

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Posted 5 years ago

“I'm not sure that 'Classic Car' insurance is very fair. Before I took out insurance for my irregularly used second car I was told that I had no NCD as it was a second vehicle, even though I had 10 years NCD on my main vehicle. Now that I do have 1 year of such insurance they refuse to give me 1 year NCD because it is 'Classic Car' insurance which does not qualify for NCD. Having your cake and eating it I think!”

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Posted 5 years ago

“everything as I would expect.”

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Posted 5 years ago

“disappointed to have paid to re-ensure my car only to then sell it only 2 weeks later. Cancelling the policy i was charged a 55% admin fee leaving a tiny refund on a premium paid 2 weeks earlier. Seems a little excessive when all was done online.”

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Posted 5 years ago

“Fantastic customer service, from agents that know and understand the performance and classic car market. Been with them 4 years now, and see no reason to change.”

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Posted 5 years ago

“Very helpful. Rapid response to inquiries. Sensible personal quotes.”

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Posted 5 years ago

“Very efficient and helpful staff”

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Posted 5 years ago

“I have been with Performance Direct for a number of years now. I had searched for comprehensive insurance for my MGF which is used as a summer only car with low mileage. This company came up with reasonable deal. The only hastle was supplying proof of the vehicle and myself but it was worth it in the end. Other companies have similar deals but I was happy to stay with them.”

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Posted 5 years ago

“Easy to deal with on line and over the phone, a smooth transitions from one year to the next. Competitive rates, I would recommend.”

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Posted 5 years ago

“Helpful staff. Great quote. What more can you ask for?.”

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Posted 5 years ago

“Reliable in renewal, with less sign of price hiking at renewal than other brokers.”

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Posted 5 years ago

“great service”

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Posted 5 years ago

“Clear terms and value for money.”

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Posted 5 years ago

“Nice to receive a personnel reminder on the phone, caller very helpful, looked into a good deal to renew insurance for the year 2019-20.”

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Posted 5 years ago

“Very happy with service.”

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Posted 5 years ago

“Very good value for money. Everything is clearly explained. Thank you.”

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Posted 5 years ago

“Well happy with Performance Direct”

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Posted 5 years ago

Performance Direct is rated 4.5 based on 2,324 reviews