Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,252 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I applied to renew my car insurance I had a most friendly and helpful member of staff. She took time and effort to process the renewal. Apart from that I have not had to contact your company luckily.”

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Posted 3 years ago

“The service was good insurance to make another phone call to see where the tracking device had got to but now have and fitted”

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Posted 3 years ago

“Highly recommended this company!!”

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Posted 3 years ago

“efficient service”

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Posted 3 years ago

“Very good and fast service”

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Posted 3 years ago

“Had a couple of problems. Charged twice for breakdown cover thought it was sorted then when money came from bank it wasn’t. But I dealt with unise, who was extremely helpful”

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Posted 3 years ago

“Efficient & cost effective”

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Posted 3 years ago

“Great, efficient service at a very competitive price !!”

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Posted 3 years ago

“Wrong information and documents and never sent me revised ones. Asked me for lots of information and for evidence and then once provided asked for more. A right pain to deal with to be honest”

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Posted 3 years ago

“Response initially very good.Latterly my responses seem to have been ignored & my mail 'lost'. Not quite sure where I am now.”

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Posted 3 years ago

“Easy to set the policy up initially. A rolling renewal works seamlessly. Excellent.”

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Posted 3 years ago

“This is my second year with Performance direct. They are very easy to communicate with and a great price car insurance cover. I havn't and hope i dont have to make a claim as yet so i cant comment on that, so i can only give 4 stars but other than that would recommend.”

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Posted 3 years ago

“Easy to deal with, competitive prices, instant documentation online.”

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Posted 3 years ago

“Easy renewal process... Great price.”

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Posted 3 years ago

“Efficient, professional and competitive service.”

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Posted 3 years ago

“Phone answers swiftly, knowledgeable staff, good value, Can’t comment on claims ,,never had one, thankfully.”

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Posted 3 years ago

“Quick response, short cables just as required for in car charging”

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Posted 3 years ago

“used for a few years now for classic mini insurance Excellent rates and customer service”

Performance Direct 5 star review on 23rd July 2021

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Posted 3 years ago

“Very competitive prices very helpful and prompt at answering the phone and questions I have recommended you to anyone I have been talking to”

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Posted 3 years ago

“Good service, understandable and very reasonable quote even taking into account the declared modifications. So often a company will give you a very low price to start but load it up massively if you have any mods. Happy so far with the company.”

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Posted 3 years ago

Performance Direct is rated 4.5 based on 2,252 reviews