Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,282 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“why all the passwords and such ,i cant get any to work”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to give Performance Direct a fantastic 5-star rating! We truly appreciate your kind words and feedback. Regarding your concern about passwords and accessibility issues, we apologize for any inconvenience caused. Please contact us via live chat on our website so we can assist you with any problems you are experiencing. Kind regards, Molly Performance Direct

Posted 8 months ago

“I sourced performance direct on go compare and must say was very pleased with price and easy transaction would definitely use again”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your fantastic 5-star rating and review of Performance Direct! We greatly appreciate your feedback. We're thrilled to hear that you sourced us on Go Compare and were pleased with both the competitive price and smooth transaction process. It's wonderful to know that we met your expectations and that you would choose us again in the future. We look forward to serving you again soon! Kind regards, Molly Performance Direct

Posted 8 months ago

“Spoke to an operator who was helpful and knowledgeable. Also very competitive premium”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We truly appreciate your feedback and are delighted to hear that our services have met your expectations. Our team takes pride in providing exceptional customer service, and we are pleased to know that the operator you spoke with was helpful and knowledgeable. Kind regards, Molly Performance Direct

Posted 8 months ago

“Very efficient process made renewing my car insurance easy - thank you”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your 5-star rating of Performance Direct! We greatly appreciate your kind words and are thrilled to hear that you found our process efficient and easy during the renewal of your car insurance. Your satisfaction and positive experience mean a lot to us. Kind regards, Molly Performance Direct

Posted 8 months ago

“Very good 👍”

Helpful Report

Posted 8 months ago

Hi, Thank you for your fantastic 5-star rating of Performance Direct! We greatly appreciate your feedback and are thrilled to hear that you had a very good experience with us. Your support and satisfaction mean a lot to us. We hope to serve you again in the future. 👍 Kind regards, Molly Performance Direct

Posted 8 months ago

“Albeit, an increase of the premium this year was anticipated, I did not budget for the sum that was quoted! Given the vehicle details and my own personal circumstances remain as they did for last year, a 25% rise was a surprise. Happy with the same level of professional service that Performance has consistently delivered and of course, the Tracker UK security is most reassuring.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 4 stars. We greatly appreciate your positive feedback! We understand that the increase in premium was unexpected, and we apologize for any inconvenience it may have caused. We strive to provide fair and competitive pricing based on your vehicle details and personal circumstances. Best regards, Molly Performance Direct

Posted 8 months ago

“Best quote and easy to start”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We sincerely appreciate your support and feedback. Kind regards, Molly Performance Direct

Posted 8 months ago

“Easy to do on line and a good price.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your incredible 5-star rating of Performance Direct! We truly appreciate your feedback and are thrilled to hear that you found our online process easy to navigate. We strive to provide our valued customers with a seamless experience, coupled with competitive prices. Kind regards, Molly Performance Direct

Posted 8 months ago

“quick sim;le and cheaper”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a positive experience with Performance Direct. Kind regards, Molly Performance Direct

Posted 8 months ago

“At this moment and indeed hopefully for the foreseeable future, I haven't had to make a claim, so I can only comment of the ease of insuring my vehicle and the price. So far so good! Very good price and really easy to get started.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your support and taking the time to share your positive experience with us. It's great to hear that insuring your vehicle with us has been hassle-free and at a very good price. Kind regards, Molly Performance Direct

Posted 8 months ago

“Easynto navigate website and quick quote.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to leave us a 5-star rating for Performance Direct. We sincerely appreciate your support and feedback. It's great to hear that you found our website easy to navigate and our quote process quick. We strive to provide a user-friendly experience for our valued customers like you. Kind regards, Molly Performance Direct

Posted 8 months ago

“No problem with the insurance renewal which i was dreading . Easy and straightforward . Will get quotes for other things when required .”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 4 stars. We greatly appreciate your positive feedback and are thrilled to hear that you had an easy and straightforward experience with your insurance renewal. Kind regards, Molly Performance Direct

Posted 8 months ago

“Great company easy to work with”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We really appreciate your feedback and are thrilled to hear that you found us to be a great company and easy to work with. We always strive to provide excellent service and it's fantastic to know that we met your expectations. Kind regards, Molly Performance Direct

Posted 8 months ago

“Helpful on the phone to discuss my renewal”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your 4-star rating of Performance Direct! We truly appreciate your feedback and are delighted to hear that you found our team helpful on the phone during your renewal process. Our aim is to always provide excellent customer service, and we're glad to know that we were able to assist you effectively. Kind regards, Molly Performance Direct

Posted 8 months ago

“VERY GOOD SO FAR”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to leave us a 5-star rating for Performance Direct! We really appreciate your kind words and support. Kind regards, Molly Performance Direct

Posted 8 months ago

“I found Performance Direct was easy to deal with. They offer a great prices for classic car insurance and when I had the need to contact them on the phone the person I spoke to was very helpful and a pleasure to deal with.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your glowing 5-star rating of Performance Direct! We truly appreciate your kind words and feedback. We're delighted to hear that you found us easy to deal with and that our prices for classic car insurance were to your satisfaction. Kind regards, Molly Performance Direct

Posted 8 months ago

“From quote to insurance everything was excellent”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your kind review and for awarding Performance Direct a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. Kind regards, Molly Performance

Posted 8 months ago

“Good service, communication and competitive prices.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Performance Direct. Good service, communication, and competitive prices are all key factors we strive to deliver on, and it's fantastic to know that we met your expectations. Kind regards, Molly Performance Direct

Posted 8 months ago

“Competitive price, but scores 5 from me due to the courtesy and patience shown by the telesales lady, as there was a variation on my quote.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with five stars! We truly appreciate your feedback and are thrilled to hear about your positive experience with our Agent. Kind regards, Molly Performance Direct

Posted 8 months ago

“A really great insurance company. Price is always very reasonable and competitive, with a high quality of cover offered. The staff are wonderful to deal with and go the extra mile to advise and ensure that the customer gets the correct cover and any problems or queries are soon sorted.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your superb 5-star rating of Performance Direct! We truly appreciate your kind words and are thrilled to know that you find us to be a really great insurance company. Kind regards, Molly Performance Direct

Posted 8 months ago

Performance Direct is rated 4.5 based on 2,282 reviews