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Performance Direct Reviews

4.5 Rating 2,253 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Daniel Baines
Verified Buyer
“You automatically renewed my claim, I could not get hold of anyone on telephone to cancel.”
Helpful Report
Posted 4 years ago
David Eyles
Verified Buyer
“Brilliant no problem at all staff very plight and helpful”
Helpful Report
Posted 4 years ago
Nigel Milway
Verified Buyer
“Really pleased to have found Performance Direct. They offered a policy much more tailored to my needs and consequently at less than half the previous cost. Thank you.”
Helpful Report
Posted 4 years ago
David Middler
Verified Buyer
“Speaking to staff is straight forward and polite, clear and direct information, highly recommended.”
Helpful Report
Posted 4 years ago
Michael Millward
Verified Buyer
“Excellent cover for a lot less than my previous insurers. Renewal is so easy and very quick service. Great value and very professional.”
Helpful Report
Posted 4 years ago
Ernie Farrage
Verified Buyer
“Excellent quick quotes at a very reasonable cost. Have given some members of our car club your details”
Helpful Report
Posted 4 years ago
Chris Welch
Verified Buyer
“Renewed my insurance without a phone call to run through the policy with me... expected to log in and do it all through there, not once did I agree to it but still renewed the insurance. The policy is competitive but no idea level of cover. So a phone call will be made to discuss the above. A phone call from your company would’ve been better than countless emails....”
Helpful Report
Posted 4 years ago
Wayne Hemming
Verified Buyer
“Good price and a good response to my communication would recommend”
Helpful Report
Posted 4 years ago
Tony Wood
Verified Buyer
“great service staff know what they are doing not like a lot of other companies. Easy transaction with none of the spill you normally get. Thank you for a great service Tony”
Helpful Report
Posted 4 years ago
Alfred Smeeth
Verified Buyer
“Extremely helpful and knowledgeable young person helped us to get the correct insurance for our needs”
Helpful Report
Posted 4 years ago
Thomas Fowler
Verified Buyer
“Excellent price kind and helpful staff nothing was too much trouble. Have already recommended them”
Helpful Report
Posted 4 years ago
Kevin Roberts
Verified Buyer
“Used insurance for 2 months, got charged 50% of my annual premium. Customer service is very slow and antiquated. No online functionality to adjust cover. Awful company.”
Helpful Report
Posted 4 years ago
Geoff Sugden
Verified Buyer
“Helpful staff, always willing to check for the best deal”
Helpful Report
Posted 4 years ago
Allan Atkins
Verified Buyer
“No problem so far but a bit upset that 2 days after paying my insurance premium you decided to offer £25 off car insurance not a happy bunny so I will keep my options open next time”
Helpful Report
Posted 4 years ago
Goran Kostadinov
Verified Buyer
“Excellent service strongly recommended”
Helpful Report
Posted 4 years ago
Craig Bryce
Verified Buyer
“Good service helpful staff and competitive price”
Helpful Report
Posted 4 years ago
David Gaskell
Verified Buyer
“Really helpful staff and easy to deal with. 👍”
Helpful Report
Posted 4 years ago
Tariq Miah
Verified Buyer
“Worst service i have ever received, your employees are ever so ride and blamed me for their mistake, completely unprofessional will definitely tell people to stay away if they would like their moneys worth”
Helpful Report
Posted 4 years ago
Lynda Danks
Verified Buyer
“Staff very helpful and good price”
Helpful Report
Posted 4 years ago
Stanley Johnstone
Verified Buyer
“Renewal was straightforward, subject to a phone call to have the premium reduced in line with the previous year. Happy with the service.”
Helpful Report
Posted 4 years ago
Performance Direct is rated 4.5 based on 2,253 reviews
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