Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,325 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive car insurance with all the options. Easy to use website. Not needed to contact them yet for anything and this is my second year. Very happy with their service and will be considering them seriously when my other policies are due for renewal.”

Helpful Report

Posted 6 years ago

Hi Adrian Thank you for the great review, it's good to hear you're considering us for your other policies. When the time is right, don't hesitate to contact us, or visit our website where you will find a Live Chat facility with operators waiting to assist. Kind regards Emma Performance Direct

Posted 6 years ago

“Easy to renew.”

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Posted 6 years ago

Hi Peter Thank you for the 5 star feedback, I am pleased to hear that your renewal was an easy process. Kind regards Emma Performance Direct

Posted 6 years ago

“Didn't receive notification that my car insurance was expiring, or what the new premium was to be. The first I knew about you AUTOMATICALLY renewing my policy was when a large amount was taken from my bank account! I phoned to complain, and because I was one day into the new policy, was told I could cancel, but only if I was prepared to be charged an exorbitant sum. You had me over a barrel, but I promise you, I shall seek insurance elsewhere next year.”

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Posted 6 years ago

“Recently renewed my motorcycle insurance and was very happy with the service. Would highly recommend.”

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Posted 6 years ago

Hi Gary Thank you for sharing your feedback regarding your motorcycle insurance. It's good to know that you would recommend us. For any further assistance, please don't hesitate to get in touch. Kind regards Emma Performance Direct

Posted 6 years ago

“No problems good curtios service will recmend to others”

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Posted 6 years ago

“Each year, the policy renewal is easy with Performance Direct. They contact me in good time with the renewal quote and then do all the work.”

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Posted 6 years ago

“You was great last year and thankfully I never crashed...bonus for you hey!!! Ps I haven't renewed this year as you were too expensive soz”

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Posted 6 years ago

“I wrote to you five days ago asking for a quote as I am considering changing my car. Apart from an automated reply which stated that you would normally respond in 24hrs, I have heard nothing from you, John Grimshaw”

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Posted 6 years ago

“never had any trouble in arranging car insurance with performance direct,quick and polite”

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Posted 6 years ago

“Haven't had to claim yet but the service and price so far have been excellent thank you”

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Posted 6 years ago

“Thank you for all your help explaining everything to me and helping me through all my documents”

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Posted 6 years ago

“My car insurance renewal was far lower than comparison websites and was only a few % higher than last year. This shows they are working as brokers should to genuinely find you the best premiums rather than taking you to the cleaners and hoping you will not notice your premium has trebled for no good reason .”

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Posted 6 years ago

“Excellent service and this is the only insurance out of three car and one house insurance that has not increased its premium in three years. One honest insurer !!”

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Posted 6 years ago

“excellent service without the hassle that goes with over zealous selling. to the point questions and excellent simple communication.”

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Posted 6 years ago

“Renewal done very efficiently and very competitive”

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Posted 6 years ago

“Excellent friendly service and an overall pain free experience”

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Posted 6 years ago

“Does the job required could ne cheaper though”

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Posted 6 years ago

“Being at work all week , it was great to be able to insure at the weekend. The staff where very helpful and happy to discuss my cover over the phone ,leading to better cover & premium.”

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Posted 6 years ago

“Very competitive price. Very helpful on the phone. Very impressed!”

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Posted 6 years ago

“Used P/Direct for a few years now and I am very happy with the company and service they have provided.”

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Posted 6 years ago

Performance Direct is rated 4.5 based on 2,325 reviews