Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.52

4.5 Rating 2,396 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with getting insurance performance good and to the point thanks”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Quite easy to move around the site.”

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Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“I contacted your help desk by phone as details on my policy were incorrect, the type of immobilizer was clearly not a Mercedes immobilizer fitted as standard in a Ford Mustang and the details of a previous claim were also incorrect the person that answered said neither needed changing which seemed strange to me!”

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Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Easy to do on line.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Insurance is generally bought on the basis of price and this was the most competitive price on this occasion. It took a while for my docume to and details to appear on the app and of course its only when you claim that you discover how good an Insurer really is.”

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Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Thank you - my insurance re newal was surprising . I knew nothing about the new rate you were charging , money was taken from my account under another trading name ,causing some concerns and an investigation from Barclays . Your e mail arrived after You had taken the money from my account , enabling the link .”

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Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good, efficient service”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Local and easy to communicate with..”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“not a lot of information on product.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very good company and very competitively priced too , thank you .”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good communication and prompt reply to emails”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 8 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“All good so far”

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Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Nick Performance Direct

Posted 1 year ago

“Easy to apply and pay online”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very easy to use and prompt action. Very competitive price seeing as the news headlines said that car insurance prices were going to sky rocket.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good renewal price, excellent communication, fortunately we haven’t had to try their claims procedure, so can’t comment on that aspect, but overall very good service.”

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Posted 1 year ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 1 year ago

“Will this reduce next years payment ?”

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Posted 1 year ago

Hi, Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 1 year ago

“Prefer to have a physical copy of my insurance policy, don't like having all my details online. Brokers fee is a bit steep £40 for clicking buttons”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Good company to go with”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Good speedy derby”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

“Pretty good overall but so many questions it seams to take all day to get the job done, but helpfull friendly people on the phone”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service. Kind regards, Molly Performance Direct

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,396 reviews