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Performance Direct Reviews

4.5 Rating 2,252 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Mark Gardiner
Verified Buyer
“Been with them for years now, always really helpful and the staff are fantastic”
Helpful Report
Posted 3 years ago
Mark Geary
Verified Buyer
“Always Helpful Friendly and Professional And Very Competitive Premiums Highly Recommended”
Helpful Report
Posted 3 years ago
Anthony Harvey
Verified Buyer
“So far everything has been satisfactory including swapping over my insurance from one vehicle to another without any trouble and hassle free.”
Helpful Report
Posted 3 years ago
Lynne Holmes
Verified Buyer
“professional service and reliable. Competitive prices which is important for myself as a senior citizen”
Helpful Report
Posted 3 years ago
Jay Roberts
Verified Buyer
“Fantastic friendly service”
Helpful Report
Posted 3 years ago
Zahid Chishti
Verified Buyer
“I completed an on-line proposal form and gave ALL the correct details and duly paid for my insurance. I did note the rather extortionate £50.00 amendment fee that was flagged, but continued as I was confident in my answers. Then I received an email, saying they wanted proof of a claim I had declared and made which was some 4 years old. If I didn’t provide this then I would incur extra premium and the £50.00 admin fee!! This should have been done before taking the insurance premium and not exposing me to a admin fee. There should also be a 14 day cancellation clause without any fees or charges.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent no nonsense service. Great price. Actually got cheaper than last year's. How many insurance companies do that?”
Helpful Report
Posted 3 years ago
Gary Smith
Verified Buyer
“Happy with the way insurance was sorted,and policy explained very well good service”
Helpful Report
Posted 3 years ago
John Wheeler
Verified Buyer
“Very competitive pricing, good communications. Fortunate not to have made a claim but I’m sure that the professionalism shown over the last several years would be maintained.”
Helpful Report
Posted 3 years ago
Gregory Armson
Verified Buyer
“Good prices would recommend”
Helpful Report
Posted 3 years ago
George Pargeter
Verified Buyer
“I asked for my insurance not to be auto renewed but this was ignored. I have had to cancel 2 policies as a result of this. If you have asked before automatically renewing I may have stayed with Performance Direct. Please listen to your customers”
Helpful Report
Posted 3 years ago
Stuart Brandish
Verified Buyer
“As with all renewals the price went up considerably so I did a compare search and the matched it, why they didn't give me their best price in the first place it woukd have saved a lot of time. But saying that, very friendly and easy prosses and I would recommend them but as with all companies do a compare first so you have a price in mind 😉”
Helpful Report
Posted 3 years ago
Andrew Earnshaw
Verified Buyer
“All Good - well priced . good cover. approachable staff and easy to contact ! I have used before. Thank you.”
Helpful Report
Posted 3 years ago
Stephen Lamplough
Verified Buyer
“Staff really good”
Helpful Report
Posted 3 years ago
Stephen Winchester
Verified Buyer
“Good service and cost .”
Helpful Report
Posted 3 years ago
Sheila Harrison
Verified Buyer
“I first rang in November 2020 after the death of my Husband who had insured our car with above, very helpful then. When I came to insure car in my name last month again very helpful & made it very easy. As my husband always dealt with insurances I was very much a novice. So Thank you to all I spoke to & I would recommend firm to family &friends”
Helpful Report
Posted 3 years ago
Andrew McColm
Verified Buyer
“Very competitive price and straightforward. Not had to make a claim but hopefully Performance direct would help in the best way they can.”
Helpful Report
Posted 3 years ago
Gavin Dudley
Verified Buyer
“Very helpful and very easy to set up, professional job”
Helpful Report
Posted 3 years ago
Sukhdev Hayar
Verified Buyer
“Waste of time”
Helpful Report
Posted 3 years ago
John Hamilton
Verified Buyer
“First class telephone assistants very helpful people”
Helpful Report
Posted 3 years ago
Performance Direct is rated 4.5 based on 2,252 reviews
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