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Performance Direct Reviews

4.5 Rating 2,253 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Anonymous
Verified Buyer
“Very professional and helpful. I appreciated the follow up call after I'd taken out the policy to let me know my car was worth more than I thought.”
Helpful Report
Posted 4 years ago
Martin Cunliffe
Verified Buyer
“Quick to answer phone polite and new ther job well gave me a quote for car insurance a lot cheaper than any others will use them again in the future well done”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Was ok but due to people working from home was not the best service I received .. He had internet connections issues ..redialed 8 times and I couldn't hear what poor guy was saying”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good service despite the pandemic”
Helpful Report
Posted 4 years ago
Barry Banks
Verified Buyer
“Excellent customer service and premium for my 35 year old Rolls-Royce. Highly recommended.”
Helpful Report
Posted 4 years ago
Steven Morrish
Verified Buyer
“Always someone there to help will use again”
Helpful Report
Posted 4 years ago
Iain Johnston
Verified Buyer
“Went on line to retrieve my policy details to print off but try as I may no way could I get on line e-mailed to ask for a hard copy by post but nothing to date !!”
Helpful Report
Posted 4 years ago
Stuart Bratchie
Verified Buyer
“Very good no problems at all”
Helpful Report
Posted 4 years ago
Liam McGrath
Verified Buyer
“Great company and so easy to deal with. No drama here. Totally recommend them. A+++”
Helpful Report
Posted 4 years ago
Deborah Clish
Verified Buyer
“Needed help I've had a leak through ceiling due to overflow of toilet no one got back to me I've been ringing right round so really dissatisfied thank goodness I sorted out the problem without your help which I obviously pay for yours sincerely Deborah Anne Clish”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“The price is good and service is quick to answer. But I was harassed to provide proof of employment despite the fact I was furloughed on lockdown which made it harder to get the documents. If I'd have known this before hand I'd have simply gone elsewhere. I don't think it was a fair we to treat Me. I had to make several phonecalls which wasted hours of my own time to get the documents. If I'd had more time, I could have gotten the documents without wasting so much time.”
Helpful Report
Posted 4 years ago
Caroline Malpass
Verified Buyer
“Excellent value for money and quality car insurance 👍”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“No coronavirus discount when my car was off the road for a month. Automatic renewal and then harsh cancellation policy is a bit mean”
Helpful Report
Posted 4 years ago
Gordon Hooper
Verified Buyer
“Very expensive when you add on he excess will not be using again.”
Helpful Report
Posted 4 years ago
Clive Kelly
Verified Buyer
“Great service and good communication and great value”
Helpful Report
Posted 4 years ago
Anthony Whenham
Verified Buyer
“A Very helpful member of staff helped me and received a prompt service”
Helpful Report
Posted 4 years ago
James Minogue
Verified Buyer
“I got a great price on a new policy so paid for it there and then. Somehow they ran on an existing policy so ended up with two policies on the same car. They did refund me for the extra policy after I phoned them. Maybe scrapping the automatic renewal would be a good idea? Or having a more efficient data base which can tell them if they are insuring the same car twice.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“quick clear efficient service with specialists which results in low premium”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very professional in dealing with the insurance with a lovely personal touch would highly recommend the company”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent items and service! Really pleased, thank you!”
Helpful Report
Posted 4 years ago
Performance Direct is rated 4.5 based on 2,253 reviews
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