Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,251 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Excellent all round”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very Good - Easy to renew and competitive”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Cheap compared to other providers”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very helpful a beautiful experience”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Well priced, minimum bureaucracy and efficient”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Decent price on insurance. Person on phone when sorting it very nice and professional. My only grievance is how many times l have to send certain documents when you already have them either through on line when filling insurance in or on phone.”

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Posted 1 year ago

Hi, We apologise for any problems encountered but are happy you are pleased with the service from our agents. Kind regards, Molly Grove & Dean

Posted 1 year ago

“I thought the premium quite high and deducted 3 weeks before policy began.”

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Posted 1 year ago

Hi, We are sorry to hear about the problems you encountered. We can confirm that your comments have been passed onto the relevant department managers. Kind regards, Jess Performance Direct

Posted 1 year ago

“Straight forward no fuss just the way l like it.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 1 year ago

“Performance direct make insurance as simple as it used to be. They are courteous, to the point and avoid all the unnecessary, infuriating intrusions into your private and personal information that so many other insurers now insist on. 10 out of 10.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 1 year ago

“Excellent cover at a lower cost than most other insurers. Thank you I am happy thus far.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 1 year ago

“The lady I dealt with was very professional and had answers for the questions I asked, excellent 👌”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 1 year ago

“After 2 phone calls from different people asking questions I felt as though you thought I was telling lies about my application, I also explained at the time I was very poorly in hospital but I was still pressured by the callers. I will think very carefully if I renew with you in 12 months time.”

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Posted 1 year ago

Hi, We are sorry to hear about the problems you encountered. We can confirm that your comments have been passed onto the relevant department managers. Kind regards, Jess Performance Direct

Posted 1 year ago

“Helpful and a cost effective ( for me ) way to insure my pride and joy”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 1 year ago

“Better service this time around”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a positive review. Kind regards, Molly Performance Direct

Posted 1 year ago

“Fab thanks for a good service”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 1 year ago

“Very easy to deal with”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 1 year ago

“Every single thing I needed was here for me”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 1 year ago

“Good service at a reasonable price.”

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Posted 1 year ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are happy to hear you are pleased with the service. Kind regards Molly Performance Direct

Posted 1 year ago

Performance Direct is rated 4.5 based on 2,251 reviews