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Performance Direct Reviews

4.5 Rating 2,331 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,331 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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David
Verified Buyer
“Very good quoted price,very simple to purchase a policy as not very good with computers”
Helpful Report
(Car Insurance) - Posted 9 years ago
David Harris
Unverified Reviewer
“Took my money for a policy, promised to call back within 10 mins to validate policy but didn't receive a call. Meant i couldn't pick up the vehicle i had purchased. Tried calling many many times and finally got them to give me a call-back (don't be fooled by their telephone system re: call-backs, they just don't call. Cancelled the policy with them before they could do more wrong - be very aware of this outfit, they are very dodgy.”
Helpful Report
Posted 9 years ago
Bob
Verified Buyer
“Very difficult to get hold of by phone . Had two classic car policies with them and had queries that were not covered on line . When I eventually got through people were not sure just who could help me . I have cancelled both of these policies and am still owed some money . Do any insurance companies have people at the end of a phone these days ?”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Not much Moore. To. Add”
Helpful Report
(Car Insurance) - Posted 9 years ago
Timothy
Verified Buyer
“Everything was good but the £70 cancellation fee is rediculous!”
Helpful Report
(Car Insurance) - Posted 9 years ago
Tim
Verified Buyer
“Just really expensive to change any information in insurance when you don't even get a paper copy of insurance.and no mircat toy....not to mention compare the marker.com displayed cheaper car insurance for me in same day so got ripped off for neatly £50...”
Helpful Report
(Car Insurance) - Posted 9 years ago
Nawab
Verified Buyer
“It was a good experience un till now.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Gordon
Verified Buyer
“Quick and easy experience .”
Helpful Report
(Van Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“could not complete purchase on line . a lengthy phone call was also included the price then went up another lengthy phone call the price went back down. To be fair , I was pleased once the price hike was sorted . they also sorted documents super fast . .”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I have NOT had any paperwork at all.”
Helpful Report
(Van Insurance) - Posted 10 years ago
Simon
Verified Buyer
“Very good provider with knowledgeable staff.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Performance Direct is rated 4.5 based on 2,331 reviews
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