Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,249 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

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“Had sent numerous pictures of garage and car still kept chasing. To say we need to see pictures of garage and car at home location, not very efficient.”

Helpful Report

Posted 5 months ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. We can confirm your garage proof has been received in and the chaser emails have now been stopped. We apologise for any inconvenience caused. Kind regards, Molly Performance Direct

Posted 4 months ago

“Very professional, but friendly helpful advisor helped me sort out a very reasonable price for my car insurance it was absolutely painless.”

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Posted 5 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 5 star rating. We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We pride ourselves on providing a very professional yet friendly service, so it's fantastic to learn that our advisor was able to assist you in finding a car insurance policy at a very reasonable price. Kind Regards Jon Performance Direct

Posted 4 months ago

“Very competitive and service was clear”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We greatly appreciate your kind words and are thrilled to hear that you found our service to be very competitive and clear. Kind regards, Molly Performance Direct

Posted 4 months ago

“Auto renew reasonable price”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for giving Performance Direct a stellar 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Kind regards, Molly Performance Direct

Posted 4 months ago

“quick and efficient nice to speak to a person without a long telephone wait”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your 5 star rating of Performance Direct. We are delighted to hear that you found our service quick and efficient. We pride ourselves on providing excellent customer service, and we're glad to know that we've met your expectations. Kind Regards Jon Performance Direct

Posted 4 months ago

“Good value easy to set up insurance”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that you found our insurance easy to set up and a good value. Kind regards, Molly Performance Direct

Posted 4 months ago

“Recently renewed Classic Car Policy, excellent advice, options offered and value for money outcome. Why would you need to go elsewhere? Never fail to be impressed by communication, consistency and price. Keep coming back……of course!”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We truly appreciate your continued support and loyalty. We are thrilled to hear that you recently renewed your Classic Car Policy with us and had a fantastic experience. It's wonderful to know that our team provided you with excellent advice, multiple options, and a value for money outcome. Kind regards, Molly Performance Direct

Posted 4 months ago

“Good communication excellent value and good service”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars. We truly appreciate your positive feedback and are thrilled to see that you had an excellent experience with us. Good communication, excellent value, and good service are at the heart of what we strive for, and we're glad to hear that we have met your expectations. Kind regards, Molly Performance Direct

Posted 4 months ago

“Very good service,all done on line very quick and easy top marks”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. "Very good service, all done online, very quick and easy top marks" is an incredibly encouraging comment, and we are delighted to have met your expectations. Kind regards, Molly Performance Direct

Posted 4 months ago

“Always been very pleased with your service”

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Posted 5 months ago

Hi, Thank you so much for awarding Performance Direct with a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you have always been pleased with our service. Our team works tirelessly to ensure that we provide the best customer experience possible, so your kind words mean a lot to us. Kind regards, Molly Performance Direct

Posted 5 months ago

“fairly easy but as online only , no paperwork. forgot who i insured with until emialed”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to share your feedback on our services at Performance Direct. We are pleased to know you found the set up easy. Yes, we do work on a majority online basis. However you can contact us via phone as well as using our online chat feature should you have anything to query. We will ensure to send a copy of the documents via post to make sure you have the information you need in your most comfortable format. Kind regards, Molly Performance Direct

Posted 5 months ago

“Easy to set up insurance at a reasonable cost.”

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Posted 5 months ago

Hi, Thank you so much for your wonderful 5-star rating of Performance Direct! We truly appreciate your support and are thrilled to hear that you found it easy to set up insurance at a reasonable cost. Your satisfaction is important to us, and we strive to provide excellent service to all our customers. Kind regards, Molly Performance Direct

Posted 5 months ago

“Perfect and straightforward”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to give Performance Direct a fantastic 5-star rating! We really appreciate it. We are thrilled to hear that your experience with us was perfect and straightforward. Best regards, Molly Performance Direct

Posted 5 months ago

“excellant service”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We're thrilled to hear about your excellent experience with our service. Providing top-notch customer service is our priority, and we're glad we could deliver on that for you. Kind regards, Molly Performance Direct

Posted 5 months ago

“Very pleasant and efficient customer service, cost effective and easy to deal with.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 5-star rating! We truly appreciate your kind words and your support. We're thrilled to hear that you found our customer service to be very pleasant and efficient. Kind regards, Molly Performance Direct

Posted 5 months ago

“The phone was answered promptly and the agent was able to set up my insurance and for a very good price.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your fantastic 5-star rating of Performance Direct! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad to know that our phone service was prompt and that our agent was able to efficiently set up your insurance at a competitive price. Kind regards, Molly Performance Direct

Posted 5 months ago

“Very easy to deal with and reasonable annual costs for renewal, a trusted brand for myself who I've used for many years.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your wonderful 5-star rating of Performance Direct! We are thrilled to hear that you found us very easy to deal with and appreciate our reasonable annual costs for renewal. It means a lot to us that you have considered us a trusted brand for many years. Kind regards, Molly Performance Direct

Posted 5 months ago

“Easy and fast to arrange insurance for my motorhome and very competitive rates. Highly recommend”

Helpful Report

Posted 5 months ago

Hi, Thank you, Kevin, for taking the time to give Performance Direct a 5-star rating! We truly appreciate your feedback and are delighted to hear that arranging insurance for your motorhome was easy and fast. We strive to provide competitive rates, and we're thrilled that you found them favorable. Your recommendation means a lot to us. If you have any further insurance needs, please don't hesitate to reach out. We're always here to assist you! Kind regards, Molly Performance Direct

Posted 5 months ago

“Competitive pricing - with relevant additional options.”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. At Performance Direct, we pride ourselves on providing not only exceptional service but also competitive pricing. Kind regards, Molly Performance Direct

Posted 5 months ago

“Simple and easy to set up”

Helpful Report

Posted 5 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Kind regards, Molly Performance Direct

Posted 5 months ago

Performance Direct is rated 4.5 based on 2,249 reviews