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Performance Direct Reviews

4.5 Rating 2,252 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Peter Walmsley
Verified Buyer
“First time using this company, have had several phone calls requiring confirmation of answers given at initial application for policy. Otherwise no issues and ok good quote. Polite and pleasant customer service.”
Helpful Report
Posted 3 years ago
Paul Dickerson
Verified Buyer
“Very easy to talk to had all right information”
Helpful Report
Posted 3 years ago
Glyn Parsons
Verified Buyer
“Very friendly & knowledgeable, had a slight hiccup and they were very helpful in resolving my problem.”
Helpful Report
Posted 3 years ago
Stephen Weir
Verified Buyer
“So far so good, easy to deal with, good telephone manner, polite, precise with questions and answers. As with all insurance 100% until the day of a claim.”
Helpful Report
Posted 3 years ago
Richard Warren
Verified Buyer
“Good prices, Easy process, Friendly service.”
Helpful Report
Posted 3 years ago
Philip Scott
Verified Buyer
“Seemed an easy process to get my insurance, but the test would be if I have to claim”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Not a straightforward policy purchase but we sorted out the kinks in an amicable and friendly manner.”
Helpful Report
Posted 3 years ago
Derek Roberts
Verified Buyer
“Not the cheapest but acceptable for the time being and the mileage I did last year was only 843 with lock down taking in to affect....”
Helpful Report
Posted 3 years ago
Paul Dye
Verified Buyer
“Very happy”
Helpful Report
Posted 3 years ago
Elizabeth Stretton
Verified Buyer
“Very happy with them, they're fair and bend over backwards to help. Great insurers.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very competitive prices and very professional service.”
Helpful Report
Posted 3 years ago
Ian Shelton
Verified Buyer
“First time using Performance Direct and found them very straight forward to deal with and very competitive, just to many emails.”
Helpful Report
Posted 3 years ago
Jeremy Sharman
Verified Buyer
“Very helpful and efficient”
Helpful Report
Posted 3 years ago
David Whiting
Verified Buyer
“I was very happy with setting up my new vehicle insurance.”
Helpful Report
Posted 3 years ago
George Mouzouris
Verified Buyer
“Excellent service great price. Thanks very much.”
Helpful Report
Posted 3 years ago
Paul Heslin
Verified Buyer
“Great company to deal with they covered a few of my bikes for an amazing price, two of mine are vintage so only used on hot summer days for a few miles these guys gave a good price so I can keep the and use when needed”
Helpful Report
Posted 3 years ago
Jay Purcell
Verified Buyer
“Still waiting on documents, after nearly a month, constantly hounding me for a mileage declaration form to be filled in and returned but havent event sent a form to fill in! Sent 5 emails and still no reply and a phone call yesterday and once again no return call, take your money and cant even do the basics! Will never use them again”
Helpful Report
Posted 3 years ago
Jodie Smyth
Verified Buyer
“Friendly and helpful set up, easy and quick renewal and lots of information to keep you right with payments etc would recommend”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“First impressions have made me feel nervous. Hopefully my confidence will be restored during the life of the policy.”
Helpful Report
Posted 3 years ago
Desmond Henry
Verified Buyer
“I am a recent New customer. I joined with no fuss, and nothing too complicated in the procedure. I am pleased to try out this company who seem to offer their services at very reasonable rates.”
Helpful Report
Posted 3 years ago
Performance Direct is rated 4.5 based on 2,252 reviews
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