Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,318 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sensible price for second car where NCB is used on another car.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We truly appreciate your support and are delighted to hear that you had such a positive experience with us. Kind regards, Molly Performance Direct

Posted 9 months ago

“The app is a bit clunky but overall it’s pretty good.”

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Posted 9 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Kind regards, Molly Performance Direct

Posted 9 months ago

“Very pleased”

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Posted 9 months ago

Hi, Thank you so much for your 5-star rating of Performance Direct! We greatly appreciate your kind words and are thrilled to hear that you are very pleased with our services. Our team strives to provide excellent performance and customer satisfaction, and your feedback motivates us to continue delivering top-notch experiences. Kind regards, Molly Performance Direct

Posted 9 months ago

“Good price Helpful staff Easy process to insure.”

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Posted 9 months ago

Hi, Thank you so much for taking the time to leave us a fantastic 5-star review for Performance Direct! We truly appreciate your kind words and support. Kind regards, Molly Performance Direct

Posted 9 months ago

“Very Good price , good service.”

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Posted 9 months ago

Hi, Thank you so much for your excellent 5-star rating of Performance Direct! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. Your kind words truly made our day! Kind regards, Molly Performance Direct

Posted 9 months ago

“it can take a lot of time some days for somebody to answer the phone”

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Posted 9 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 4-star rating! We truly appreciate your feedback and support. We understand that sometimes it can take a bit longer for someone to answer the phone, especially on busier days. We sincerely apologize for any inconvenience caused by this delay. Kind regards, Molly Performance Direct

Posted 9 months ago

“easy to deal with very competive price will use again”

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Posted 9 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that we exceeded your expectations. We strive to make the process as easy as possible while offering competitive prices, and we are humbled to know that we achieved just that. Kind regards, Molly Performance Direct

Posted 9 months ago

“Very good company always helpful”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We greatly appreciate your positive feedback. We pride ourselves on being a very good company that is always here to help. If you have any further questions or need assistance, please don't hesitate to reach out to us. Your satisfaction is our top priority. Kind regards, Molly Performance Direct

Posted 9 months ago

“Early days, easy to set up insurance and tracker.”

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Posted 9 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We genuinely appreciate your support and trust in our services. We're thrilled to hear that setting up insurance and tracker with us was a breeze right from the beginning. Kind regards, Molly Performance Direct

Posted 9 months ago

“all good, easy and quick”

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Posted 9 months ago

Hi, Thank you so much for giving Performance Direct a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you found our services to be all good, easy, and quick. Your kind words mean a lot to us and we are delighted to have provided you with a positive experience. Kind regards, Molly Performance Direct

Posted 9 months ago

“The cheapest of the quote I received. One never knows about insurance. Hopefully I won’t need to claim and test it.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for rating Performance Direct with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that our services met your expectations. Kind regards, Molly Performance Direct

Posted 9 months ago

“Great price and service.”

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Posted 9 months ago

Hi, Thank you so much for the glowing 5-star rating you have given Performance Direct! We greatly appreciate your kind feedback and support. It warms our hearts to hear that you found our price and service to be excellent. We strive to provide our customers with the best value for their money while ensuring outstanding service delivery. Kind regards, Molly Performance Direct

Posted 9 months ago

“Premium far higher than the rate of inflation considering I have excess of 10 years plus no claims bonus, and a clean driving licence.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for your feedback on Performance Direct! We appreciate you taking the time to share your experience with us. We're thrilled to hear that our team provided you with a quick and seamless service. Making our customers happy is our primary goal, and it's great to know that we're on the right track. Kind regards, Molly Performance Direct

Posted 9 months ago

“Very competitive van insurance....Great cover....easy to use website...”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for the amazing 5-star rating you gave us at Performance Direct! We truly appreciate your support and kind words about our services. Kind regards, Molly Performance Direct

Posted 9 months ago

“Nice to deal with”

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Posted 9 months ago

Hi, Thank you so much for giving Performance Direct a five-star rating! We greatly appreciate your positive feedback and kind words. It's always a pleasure to hear that our customers find us nice to deal with. We strive to provide excellent service and make every interaction a smooth and enjoyable experience. Kind regards, Molly Performance Direct

Posted 9 months ago

“Have insured with this company for a few years and price is good - as it should be - but I only found out about this year's renewal price from my credit card statement after the fact, no prior renewal notice or quote at all.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for taking the time to share your feedback about Performance Direct. We truly appreciate hearing from our customers and we're glad to learn that you had a positive experience with us. You should have received an email to check your customer account and view your renewal around 21 days prior to the renewal date. We apologise if this was not received. Kind regards, Molly Performance Direct

Posted 9 months ago

“Best quote from Highway insurance £200 cheaper than my other renewal with the same insurance company”

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Posted 9 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We truly appreciate your positive feedback and are thrilled to hear that we have exceeded your expectations. Kind regards, Molly Performance Direct

Posted 9 months ago

“Very easy to sort out insurance”

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Posted 9 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We sincerely appreciate your support and trust in our services. We are thrilled to hear that sorting out insurance with us was a breeze for you. Kind regards, Molly Performance Direct

Posted 9 months ago

“great price easy to apply”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your feedback and are thrilled to know that you had a great experience with us. We pride ourselves on providing excellent service at a great price, making the application process as easy as possible. Kind regards, Molly Performance Direct

Posted 9 months ago

“Lovely people always helpful, good prices”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We're thrilled to hear that you had a great experience with us. Lovely people, always helpful and good prices are at the heart of what we strive for, and we're glad to know that we delivered on that promise. Kind regards, Molly Performance Direct

Posted 9 months ago

Performance Direct is rated 4.5 based on 2,318 reviews