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Performance Direct Reviews

4.5 Rating 2,320 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,320 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Stuart Collins
Verified Buyer
“This is my second year with Performance direct. They are very easy to communicate with and a great price car insurance cover. I havn't and hope i dont have to make a claim as yet so i cant comment on that, so i can only give 4 stars but other than that would recommend.”
Helpful Report
Posted 3 years ago
Robert Clegg
Verified Buyer
“Easy to deal with, competitive prices, instant documentation online.”
Helpful Report
Posted 3 years ago
Mark Ford
Verified Buyer
“Easy renewal process... Great price.”
Helpful Report
Posted 3 years ago
Paul Wright
Verified Buyer
“Efficient, professional and competitive service.”
Helpful Report
Posted 3 years ago
William Griffiths
Verified Buyer
“Phone answers swiftly, knowledgeable staff, good value, Can’t comment on claims ,,never had one, thankfully.”
Helpful Report
Posted 3 years ago
Stuart Bailey
Verified Buyer
“Quick response, short cables just as required for in car charging”
Helpful Report
Posted 3 years ago
Ian Laing
Verified Buyer
“used for a few years now for classic mini insurance Excellent rates and customer service”
Performance Direct 5 star review on 23rd July 2021
Helpful Report
Posted 3 years ago
Malachy Toal
Verified Buyer
“Very competitive prices very helpful and prompt at answering the phone and questions I have recommended you to anyone I have been talking to”
Helpful Report
Posted 3 years ago
Stephen Randall
Verified Buyer
“Good service, understandable and very reasonable quote even taking into account the declared modifications. So often a company will give you a very low price to start but load it up massively if you have any mods. Happy so far with the company.”
Helpful Report
Posted 3 years ago
Richard Rawlings
Verified Buyer
“Preempt renewal which are always sent in good time.Competitive price. We’re very helpful on the phone when I rang”
Helpful Report
Posted 3 years ago
Paul Nicholson
Verified Buyer
“Professional and efficient service..Nothing to much trouble..”
Helpful Report
Posted 3 years ago
Jamie Muir
Verified Buyer
“Good price easy to deal with no waiting on the phone listening to tube music”
Helpful Report
Posted 3 years ago
Chris Haresign
Verified Buyer
“After many years of insuring my classic sports car through Performance Direct (12 I think) I have switched to another insurer. I wasn’t dissatisfied with the service at all. However due to limited mileage the premium was relatively small. The addition of a broker fee almost equal to the premium was onerous and every year I needed to ring to negotiate a lower sum. This always happened but it became a nuisance so this year I switched to another insurer who doesn’t add a broker fee.”
Helpful Report
Posted 3 years ago
Michael Callaghan
Verified Buyer
“Lack of internal communication causes problems.”
Helpful Report
Posted 3 years ago
Kathy Warren
Verified Buyer
“Easy to set up. Documents sent by email promptly. Excellent service.”
Helpful Report
Posted 3 years ago
Katarzyna Klos
Verified Buyer
“Terrible, rude, unprofessional and complete lack of knowledge. I called to cancel my car insurance before it start date. I was informed I wont be charged for cancellation, then was told I will be. Correct me if I am wrong but if a customer adviser aren't sure shouldn't he/she ask me to hold a line to get the correct information before misleading me? complete lack of knowledge, then not even an apology. You get what you pay for. Oh and my refund was late too which I had to chase after. NEVER AGAIN!!”
Helpful Report
Posted 3 years ago
Sara Russell
Verified Buyer
“Having purchased a classic car insurance from performance direct, they were competitively priced and very friendly and helpful, it was my first time using this company and I would definitely recommend them to others!”
Helpful Report
Posted 3 years ago
Maxim Slatter
Verified Buyer
“very good service”
Helpful Report
Posted 3 years ago
Adrian Walton
Verified Buyer
“Best price coupled with excellent service”
Helpful Report
Posted 3 years ago
Donald Neil
Verified Buyer
“A well known name in classic car insurance and provide a decent service”
Helpful Report
Posted 3 years ago
Performance Direct is rated 4.5 based on 2,320 reviews
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