Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,282 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been using for years great company and highly recommended”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We greatly appreciate your support and kind words. Kind regards, Molly Performance Direct

Posted 6 months ago

“Good so far not had to deal with you with any issues to test you out.”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 5-star rating! We truly appreciate your support and are thrilled to hear that you have had a positive experience with us so far. Kind regards, Molly Performance Direct

Posted 6 months ago

“Really easy to deal with online, documents arrived electronically! The only reason not given 5 stars is that you only find out how good your insurer really is when you need to make a claim”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for your 4-star rating of Performance Direct. We are thrilled to hear that you found our online process easy to use and that your documents were promptly delivered electronically. We appreciate your honesty in not awarding us a perfect score, as we also believe that the true measure of an insurer's quality is revealed when it comes to making a claim. We thank you for choosing our services. Kind Regards, Molly Performance Direct

Posted 6 months ago

“Great service from this company l have both my biles insured with them the representatives are easy to talk to and very helpful.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your fantastic 5-star rating of Performance Direct! We truly appreciate your kind words and are delighted to know that you've had a great experience with our company. Your feedback is invaluable to us, and we're thrilled to hear that our representatives have provided you with great service. Kind regards, Molly Performance Direct

Posted 6 months ago

“I have used this broker for 2 years now and I'm very happy with the service that I have received very competitive on quotes, I have nothing negative to say about performance Direct.”

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Posted 6 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We sincerely appreciate your support and trust in our services over the past 2 years. It brings us immense joy to know that you have been highly satisfied with the level of service you have received from us. Kind regards, Molly Performance Direct

Posted 6 months ago

“I am a new customer, and I found a price for insuring my car for 12 months most reasonable,in fact, it was the lowest price of any other insurance company.”

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Posted 6 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with four stars! We truly appreciate your feedback and are thrilled to hear about your positive experience as a new customer. Kind regards, Molly Performance Direct

Posted 6 months ago

“Was very happy with my quote and save a lot of money by using performance direct. Thanks”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We greatly appreciate your kind words and are thrilled to hear that you were happy with your quote. Saving money is always a bonus, and we're glad we could assist you in achieving that. Thanks again for your support! Best regards, Molly Performance Direct

Posted 6 months ago

“Got my Motorhome Insurance with this company they are very very helpful and I would recommend them to anybody”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 5-star rating! We greatly appreciate your kind words and recommendation. We are thrilled to hear that you had a positive experience with us while getting your Motorhome Insurance. Our goal is to always provide excellent customer service and be as helpful as possible. Your review truly reflects our commitment to delivering top-quality service to all our valued customers. Thank you once again for choosing Performance Direct. We look forward to serving you in the future and assisting you with any insurance needs you may have. Best regards, Molly Performance Direct

Posted 6 months ago

“Very helpful.”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your support and are thrilled to hear that you found our team to be very helpful. We strive to provide exceptional customer service and assist our clients in the best possible way. It's wonderful to know that we were able to meet your expectations. Kind regards, Molly Performance Direct

Posted 6 months ago

“Quick and easy to use”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 5-star rating. We truly appreciate your feedback and are thrilled to hear that you found our service quick and easy to use. At Performance Direct, our goal is to provide our customers with a seamless and hassle-free experience, and we are delighted to know that we were able to meet your expectations. Kind regards, Molly Performance Direct

Posted 6 months ago

“Good price everything explained by your member of staff would recommend to anyone.”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with Performance Direct. We're glad our team member was able to provide you with all the necessary information and that you found our prices competitive. Kind regards, Molly Performance Direct

Posted 6 months ago

“Easy to deal with quick setup”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We truly appreciate your support and are thrilled to hear that you found us easy to deal with and quick to set up. It was a pleasure serving you, and we look forward to assisting you with your insurance needs in the future. Kind regards, Molly Performance Direct

Posted 6 months ago

“It was quick and simple to insure my car, a seamless experience.”

Helpful Report

Posted 7 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars! We truly appreciate your positive feedback and it means a lot to us. We are thrilled to hear that insuring your car with us was quick and simple. Providing our customers with a seamless experience is always our top priority, and we are delighted that we could meet your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We are here to help. Kind Regards Jon Performance Direct

Posted 7 months ago

“Price was Good, website easily managed, happy with product.”

Helpful Report

Posted 7 months ago

Hi, We are thrilled to hear you are happy with the service and price offered, our team strive to offer the best possible service , at the most competitive price. Your review is greatly appreciated , and please don't hesitate to contact us if you do have any further questions or queries on the policy. Kind Regards Jon Performance Direct

Posted 7 months ago

“VERY GOOD SERVICES GREAT PRICE”

Helpful Report

Posted 7 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with a stellar 5 stars. We truly appreciate your positive feedback and are thrilled to hear that you found our services to be very good, providing a great price. At Performance Direct, we strive to deliver exceptional service and competitive prices to all our valued customers. Knowing that we have met your expectations is incredibly gratifying for us. Kind Regards Jon Performance Direct

Posted 7 months ago

“Service is good however price increased by approximately 50% this year for no apparent reason”

Helpful Report

Posted 7 months ago

Hi, We apologise in regards to your renewal increase, as a broker we are only able to offer the cheapest price with the insurers we work, and always send out the cheapest we can offer with them for your renewal. We have a select panel of insurers so we do not have access to the whole insurance market, however we will pass on your feedback. Kind Regards Jess Grove & Dean

Posted 7 months ago

“Great service”

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Posted 7 months ago

Hi, We are thrilled to hear you are happy with the service provided by our team. They strive to offer the best possible service so your review is greatly appreciated. Kind Regards Jon Performance Direct

Posted 7 months ago

“Very efficient and competitive price for my classic car. Thanks”

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Posted 7 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We are thrilled to hear that our services met your expectations. We're delighted to know that our team provided a very efficient service along with a competitive price for your classic car. Your satisfaction and trust mean a lot to us, and we truly appreciate your kind words. Kind Regards, Jess Performance Direct

Posted 7 months ago

“I found the procedure of insuring with performance direct very professional”

Helpful Report

Posted 7 months ago

Hi, Thank you so much for your exceptional 5-star rating of Performance Direct! We truly appreciate your feedback and are thrilled to hear that you found the procedure of insuring with us to be very professional. At Performance Direct, providing a seamless and professional experience to our valued customers is our top priority, and we're glad to know that we met your expectations. Kind Regards, Jess Performance Direct

Posted 7 months ago

“Excellent renewals and on line service.”

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Posted 7 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. We're glad to have exceeded your expectations with our excellent renewals and online service. Delivering top-notch customer service is our utmost priority, and we're delighted that you found our service exemplary. Kind Regards, Jess Performance Direct

Posted 7 months ago

Performance Direct is rated 4.5 based on 2,282 reviews