Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.53

4.5 Rating 2,489 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,489 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't know your reaction when something happens,so far have not had any problems, only want to say why there is no communication if nothing happens to the car,for example need a broushur showing your com pany activity and kinds of your cover........”

Helpful Report

Posted 8 months ago

Hi, Thank you for sharing this review with us, all policy documents and company information is available to you in your customer account. Every contact method is accessible in there too inclusive of phone numbers, live chat and email addresses. If you have any concerns or you are unable to access your account that provides all this please contact us via live chat on our website and we will be able to assist. Kind regards, Jess Performance Direct

Posted 8 months ago

“always a great price on all my cars”

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Posted 8 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We sincerely appreciate your feedback and are thrilled to hear that you had a positive experience with us. Kind regards, Molly Performance Direct

Posted 8 months ago

“Excellent service”

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Posted 8 months ago

Hi, Thank you so much for your outstanding 5-star rating and for taking the time to write a review about Performance Direct! We greatly appreciate your support. We are thrilled to hear that you had a positive experience with us and that you found our service excellent. Kind regard, Molly Performance Direct

Posted 8 months ago

“better price than others, simple sign up process, had one question post sign up via 'chat' and was answered really well. hope it stays that way”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for awarding Performance Direct with a fantastic 5-star rating! We're absolutely thrilled to hear that our services met your expectations. Kind regards, Molly Performance Direct

Posted 8 months ago

“Great thanks”

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Posted 8 months ago

Hi, Great thanks for your fantastic 5-star rating of Performance Direct! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We aim to provide exceptional service to all our customers, and your appreciation means the world to us. Kind regards, Molly Performance Direct

Posted 8 months ago

“Already have another Classic car policy with Performance direct and there recent renewal price was very competative so having aquired another classic car, again they gave me the best quote via 'Go compare' . I have had car insurance with them over many years and can recommend there insurance services. KInd Regards John”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We truly appreciate your loyalty and the confidence you have placed in our insurance services over the years. Kind regards, Molly Performance Direct

Posted 8 months ago

“Very helpful and at a very good price.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars! We truly appreciate your feedback and are thrilled to hear that you found our services very helpful and at a very good price. At Performance Direct, we strive to provide excellent customer service and offer competitive prices to ensure our customers have the best experience possible. Your kind words fuel our motivation to continue delivering top-notch services. Kind Regards, Emily Performance Direct

Posted 8 months ago

“Found you on go compare and found it quite simple to do my insurance with you at a sensible price”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We truly appreciate your support and are thrilled to hear about your positive experience. We're delighted to know that you found us on Go Compare and that our services made the insurance process simple for you. Our team strives to provide a seamless and hassle-free experience for all our customers, so your feedback means a lot to us. Kind Regards, Emily Performance Direct

Posted 8 months ago

“Good experience”

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Posted 8 months ago

Hi, Thank you so much, Shaun, for giving Performance Direct a fantastic 5-star rating! We truly appreciate your kind feedback and are delighted to know that you had a good experience with us. Your satisfaction means a lot to us, and it motivates us to continue delivering top-notch service. Kind regards, Molly Performance Direct

Posted 8 months ago

“Excellent service. Friendly and reassuring.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We sincerely appreciate your feedback and are thrilled to hear that you had an excellent experience with our service. It fills us with joy to know that our team was able to provide you with friendly and reassuring assistance. Kind regards, Molly Performance Direct

Posted 8 months ago

“Very easy to set up online, been with them for couple years and so far so good, would recommend”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We sincerely appreciate your kind words and recommendation. We are thrilled to hear that setting up your insurance policy online was a breeze and that you have been a satisfied customer for the past couple of years. Kind regards, Molly Performance Direct

Posted 8 months ago

“Perfection at its best couldn't ask for more 5*****”

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Posted 8 months ago

Hi, Thank you so much for your amazing 5-star rating, Derek! We greatly appreciate your kind words and are thrilled to hear that you found our performance at its best. Delivering perfection is always our ultimate goal, and feedback like yours is truly motivating. Kind regards, Molly Performance Direct

Posted 8 months ago

“I've been insured with them for years and there by far the most straight forward and best priced insurance company's out there”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for giving Performance Direct a 5-star rating! We truly appreciate your kind words and your loyalty as a long-term customer. We are thrilled to hear that you find us to be the most straightforward and best priced insurance company out there. Kind Regards, Molly Performance Direct

Posted 8 months ago

“Very competitive price, no hassle, great service.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for your fabulous 5-star rating of Performance Direct! We truly appreciate your kind words and are thrilled to hear that you found our service to be great. We couldn't be happier knowing that you had a hassle-free experience with us. Kind regards, Molly Performance direct.

Posted 9 months ago

“Great service well pleased 👍”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for taking the time to leave a 5-star rating and review for Performance Direct. We truly appreciate your kind words and are thrilled to hear that you had a great experience with our services. Kind regards, Molly Performance Direct

Posted 9 months ago

“First class communication, very good prices , will continue to use and recommend 👍”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for the fantastic 5-star rating of Performance Direct! We greatly appreciate your kind words and recommendation. Kind regards, Molly Performance Direct

Posted 9 months ago

“Helpful operative, based in this country - so no language barriers here. Paperwork was provided quickly. Price was also competeitive with prices found on the usual websites. Have used Performance Direct in past years for different vehicles.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for your amazing 5-star rating of Performance Direct! We truly appreciate your kind words and feedback. We are thrilled to hear that our helpful operative, was able to assist you efficiently. Kind regards, Molly Performance Direct

Posted 9 months ago

“The most simplest process for someone like myself not up with all this technology. Just put in my details, answered all relevant questions.done, motor home insured . Obviously just make sure all information is correct . Thanks Shaun”

Helpful Report

Posted 9 months ago

Hi, We are thrilled to receive your fantastic five-star rating for Performance Direct! We sincerely appreciate your kind words and are delighted to hear that our user-friendly process made insuring your motor home a breeze. As you rightly mentioned, ensuring the accuracy of all the information is crucial for a seamless experience. Thank you once again for choosing Performance Direct, and we are here to assist you whenever you need us. Best regards, Molly Performance Direct

Posted 9 months ago

“Easy to deal with and great phone app. Best price quoted again for insurance, happy to stay with them.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for taking the time to leave us a fantastic 5-star rating for Performance Direct. We sincerely appreciate it. We're delighted to hear that you found us easy to deal with and that our phone app has been serving you well. Our aim is to provide a seamless and convenient insurance experience for our valued customers. Kind regards, Molly Performance Direct

Posted 9 months ago

“Friendly, helpful, efficient.”

Helpful Report

Posted 9 months ago

Dear Geoffrey, Thank you so much for giving Performance Direct a 5-star rating! We truly appreciate your support and feedback. We are delighted to hear that you found our team to be friendly, helpful, and efficient. We strive to provide exceptional service to all our customers, and your kind words reinforce that we are on the right track. Kind regards, Molly Performance Direct

Posted 8 months ago

Performance Direct is rated 4.5 based on 2,489 reviews