Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,315 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick professional service”

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Posted 7 months ago

Hi, Thank you for your 5 star review of Performance Direct. We are thrilled to hear that you had such a positive experience with our services. Your feedback means a lot to us! Kind Regards Jon Performance Direct

Posted 7 months ago

“Renewal of campervan insurane was quick and easy with a better price than last year top marks thamk you”

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Posted 7 months ago

Hi, Thank you so much for your 5 star review of Performance Direct We truly appreciate your support and are thrilled to hear that your renewal of campervan insurance was quick and easy, providing you with a better price compared to last year. Your satisfaction is our utmost priority, and we are glad that our service met your expectations. Kind Regards Jon Performance Direct

Posted 7 months ago

“Very impressed.great comms and service.”

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Posted 7 months ago

Hi, Thank you so much for leaving Performance Direct with a five star review. We greatly appreciate your positive feedback and are thrilled to hear that you were very impressed with our services. We are constantly striving to provide excellent communication and impeccable service to all our valued customers. Your satisfaction is of utmost importance to us, and your kind words truly motivate our team to keep up the good work. Kind Regards Jon Performance Direct

Posted 7 months ago

“Excellent service which was all done on line. Any questions were answered on line quickly and professionally. Easy to add any additional cover such as no claim protection etc with immediate update to overall price. Saved in the region of £100 from my previous insurance company with nearly identical cover.”

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Posted 7 months ago

Hi, Thank you so much for awarding Performance Direct with a fantastic 5-star rating. We truly appreciate your kind words and positive feedback. We are thrilled to hear that you had an excellent experience with our online service. Our team takes pride in providing quick and professional assistance for any questions or concerns you may have had. Kind Regards Jon Performance Direct

Posted 7 months ago

“good price and service never had to use the claim department and hopefully never bwill”

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Posted 7 months ago

Hi, Thank you so much for your positive review of Performance Direct. We truly appreciate your feedback and are thrilled to hear that you found our services to be of good quality and reasonably priced. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to help. Kind Regards Jon Performance Direct

Posted 7 months ago

“Very happy with the service”

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Posted 7 months ago

Hi, Thank you so much for leaving us a fantastic 5 star rating. We greatly appreciate your support and are thrilled to hear that you had such a positive experience with Performance Direct and appreciate the time taken to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 7 months ago

“Had sent numerous pictures of garage and car still kept chasing. To say we need to see pictures of garage and car at home location, not very efficient.”

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Posted 8 months ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. We can confirm your garage proof has been received in and the chaser emails have now been stopped. We apologise for any inconvenience caused. Kind regards, Molly Performance Direct

Posted 7 months ago

“Very professional, but friendly helpful advisor helped me sort out a very reasonable price for my car insurance it was absolutely painless.”

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Posted 8 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 5 star rating. We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We pride ourselves on providing a very professional yet friendly service, so it's fantastic to learn that our advisor was able to assist you in finding a car insurance policy at a very reasonable price. Kind Regards Jon Performance Direct

Posted 7 months ago

“Very competitive and service was clear”

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Posted 8 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We greatly appreciate your kind words and are thrilled to hear that you found our service to be very competitive and clear. Kind regards, Molly Performance Direct

Posted 7 months ago

“Auto renew reasonable price”

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Posted 8 months ago

Hi, Thank you so much for giving Performance Direct a stellar 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Kind regards, Molly Performance Direct

Posted 7 months ago

“quick and efficient nice to speak to a person without a long telephone wait”

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Posted 8 months ago

Hi, Thank you so much for your 5 star rating of Performance Direct. We are delighted to hear that you found our service quick and efficient. We pride ourselves on providing excellent customer service, and we're glad to know that we've met your expectations. Kind Regards Jon Performance Direct

Posted 7 months ago

“Good value easy to set up insurance”

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Posted 8 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that you found our insurance easy to set up and a good value. Kind regards, Molly Performance Direct

Posted 7 months ago

“Recently renewed Classic Car Policy, excellent advice, options offered and value for money outcome. Why would you need to go elsewhere? Never fail to be impressed by communication, consistency and price. Keep coming back……of course!”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your outstanding 5-star rating of Performance Direct! We truly appreciate your continued support and loyalty. We are thrilled to hear that you recently renewed your Classic Car Policy with us and had a fantastic experience. It's wonderful to know that our team provided you with excellent advice, multiple options, and a value for money outcome. Kind regards, Molly Performance Direct

Posted 7 months ago

“Good communication excellent value and good service”

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Posted 8 months ago

Hi, Thank you so much for taking the time to rate Performance Direct with 5 stars. We truly appreciate your positive feedback and are thrilled to see that you had an excellent experience with us. Good communication, excellent value, and good service are at the heart of what we strive for, and we're glad to hear that we have met your expectations. Kind regards, Molly Performance Direct

Posted 7 months ago

“Very good service,all done on line very quick and easy top marks”

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Posted 8 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. "Very good service, all done online, very quick and easy top marks" is an incredibly encouraging comment, and we are delighted to have met your expectations. Kind regards, Molly Performance Direct

Posted 7 months ago

“Always been very pleased with your service”

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Posted 8 months ago

Hi, Thank you so much for awarding Performance Direct with a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you have always been pleased with our service. Our team works tirelessly to ensure that we provide the best customer experience possible, so your kind words mean a lot to us. Kind regards, Molly Performance Direct

Posted 8 months ago

“fairly easy but as online only , no paperwork. forgot who i insured with until emialed”

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Posted 8 months ago

Hi, Thank you so much for taking the time to share your feedback on our services at Performance Direct. We are pleased to know you found the set up easy. Yes, we do work on a majority online basis. However you can contact us via phone as well as using our online chat feature should you have anything to query. We will ensure to send a copy of the documents via post to make sure you have the information you need in your most comfortable format. Kind regards, Molly Performance Direct

Posted 8 months ago

“Easy to set up insurance at a reasonable cost.”

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Posted 8 months ago

Hi, Thank you so much for your wonderful 5-star rating of Performance Direct! We truly appreciate your support and are thrilled to hear that you found it easy to set up insurance at a reasonable cost. Your satisfaction is important to us, and we strive to provide excellent service to all our customers. Kind regards, Molly Performance Direct

Posted 8 months ago

“Perfect and straightforward”

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Posted 8 months ago

Hi, Thank you so much for taking the time to give Performance Direct a fantastic 5-star rating! We really appreciate it. We are thrilled to hear that your experience with us was perfect and straightforward. Best regards, Molly Performance Direct

Posted 8 months ago

“excellant service”

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Posted 8 months ago

Hi, Thank you so much for your fantastic 5-star rating of Performance Direct! We're thrilled to hear about your excellent experience with our service. Providing top-notch customer service is our priority, and we're glad we could deliver on that for you. Kind regards, Molly Performance Direct

Posted 8 months ago

Performance Direct is rated 4.5 based on 2,315 reviews