Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,250 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used Performance for the last 4 years. Their quotes are aways very competitive.”

Helpful Report

Posted 8 months ago

Hi, We are thrilled to hear that you have chosen to renew with us and look forward to another service. Kind Regards Jon Performance Direct

Posted 8 months ago

“easy to use”

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Posted 8 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we are delighted to hear it was an easy and straight forward experience. Kind Regards Jon Performance Direct

Posted 8 months ago

“Good service , however at renewal time last year you automatically renew my policy,as it was my payment didn’t go through due to my card had been cloned so my card number had changed, rather than contact me you just didn’t re insure me .unaware to myself I drove around for a year with insurance.this could have had no end of problems ( loss of license, stolen car , accident etc ) no explanation given to me this year why this slipped through the net without contacting me , other than that good service”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to leave us a positive review and we are thrilled to hear you have chosen to renew with us for another year. We look forward to another year of service. Kind Regards Jon Performance Direct

Posted 8 months ago

“Performance Direct did what they said on their tin. Plus I liked the free tracker.”

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Posted 8 months ago

Hi, Thank you for taking the time to leave us a 5 star review, it is appreciated and we are happy to hear our team were able to offer a efficient service. Kind Regards Jon Performance Direct

Posted 8 months ago

“Excellent service”

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Posted 8 months ago

Hi, We are happy to hear our team were able to help and always strive to offer the best possible service. Kind Regards Jon Performance Direct

Posted 8 months ago

“Very good customer service”

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Posted 8 months ago

Hi, Thank you so much for taking the time to give Performance Direct a glowing 5-star rating. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Kind Regards Jon Performance Direct

Posted 8 months ago

“Very good and very polite and helpfull”

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Posted 8 months ago

Hi, Thank you for taking the time to leave us a review and we are thrilled to hear our team were able to help and offer assistance in any way. Kind Regards Jon Performance Direct

Posted 8 months ago

“Quick and easy .”

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Posted 8 months ago

Hi, Thank you so much for honouring us with a fabulous 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found your experience with Performance Direct quick and easy. Our team works tirelessly to ensure a seamless and efficient service for our valued customers like yourself. Kind Regards Jon Performance Direct

Posted 8 months ago

“Very efficient service all done online. I received a very competitive price for a years insurance.”

Helpful Report

Posted 8 months ago

Hi, We are thrilled to hear our team were able to assist and offer a quick and efficient service. Thank you for taking the time to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 8 months ago

“Excellent service, thanks.”

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Posted 8 months ago

Hi, Thank you so much for your 5-star rating of Performance Direct! We greatly appreciate your positive feedback and would like to express our utmost gratitude. Kind Regards Jon Performance Direct

Posted 8 months ago

“Friendly, prompt service at excellent value for my precious car..”

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Posted 8 months ago

Hi, We are delighted to hear our team were able to help promptly and efficiently. We appreciate the time taken to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 8 months ago

“no problem obtaining new ins cover for my bike.”

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Posted 8 months ago

Hi, We are delighted to hear our process was straight forward and simple to obtain new insurance with us. Our team are always happy to help and assist in any way possible. Kind Regards Jon Performance Direct

Posted 8 months ago

“Aaron was great, explaining every step to us and showing us how to use everything. Amazing, friendly service Thank you”

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Posted 8 months ago

Hi, We are thrilled to hear that our team were able to help and assist in any way possible. We would like to thank you for taking the time to leave us and Aaron a 5 star review. Kind Regards Jon Performance Direct

Posted 8 months ago

“Great price for my classic car insurance..”

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Posted 8 months ago

Hi, We are thrilled to hear we were able to offer a competitive quote and look forward to a year of service. We appreciate the time taken to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 8 months ago

“Failed to send paper documents when requested at purchase of policy, had to phone again (queuing)after policy started, documents then sent out as requested, otherwise all ok.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to leave us a positive review. We are happy to hear our team were able to assist and rectify the issue. We appreciate the time taken to leave us a review. Kind Regards Jon Performance Direct

Posted 8 months ago

“Easy to arrange and a competitive quote.Not sure on customer service as have no need to contact them.”

Helpful Report

Posted 8 months ago

Hi, We are thrilled to hear our team were able to offer a competitive quote which was straightforward and easy to arrange. We appreciate the time taken to leave us a review and the feedback. Kind Regards Jon Performance Direct

Posted 8 months ago

“Easy to access and efficient linked to a good selection of insurance products to choose from”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to leave us such a positive review and rating Performance Direct with 5 stars. We truly appreciate your feedback and are delighted to hear that you found our services easy to access and efficient. Kind regards Jon Performance Direct

Posted 8 months ago

“Find the staff very helpful and efficient. I often have problems going online, and had to sort my insurance out over the phone. Not a problem and sorted out quickly.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we are happy to hear our staff were able to help any way possible. We look forward to another year of service. Kind Regards Jon Performance Direct

Posted 8 months ago

“Quick and easy. Competitive without reducing cover.”

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Posted 8 months ago

Hi, Thank you so much for taking the time to give Performance Direct a 5-star rating! We truly appreciate your kind words and recommendation. At Performance Direct, our main goal is to provide our valued customers with quick and easy solutions. We are thrilled to hear that we were able to meet your expectations in this regard. Kind Regards Jon Performance Direct

Posted 8 months ago

“Good company,very helpful and easy to talk to.”

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Posted 8 months ago

Hi, We are glad to hear our team were able to help in an efficient and effective manner. We would like to thank you for taking the time to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 8 months ago

Performance Direct is rated 4.5 based on 2,250 reviews