Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,318 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person that I spoke to was very informative and helpful and explained everything throughly throughout our conversation.”

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Posted 10 months ago

Hi, Thank you for taking the time to leave us a positive review. Our team strive to offer the best possible service and we are thrilled to hear they were able to assist and help in any way possible. Please don't hesitate to contact us again with any queries or questions you may have. Kind Regards Jon Performance Direct

Posted 10 months ago

“Excellent company for for insurance and very helpful people to deal with any issues with car insurance”

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Posted 10 months ago

Hi, We appreciate the time taken to leave us a 5 star review and are happy to hear our team were able to assist in any way possible. Kind Regards Jon Performance Direct

Posted 10 months ago

“Easy to deal with and a good price”

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Posted 10 months ago

Hi, Thank you so much for giving Performance Direct a 5 star rating.We truly appreciate your feedback and are thrilled to hear that you found us easy to deal with and that we were able to offer you a good price. Kind Regards Jon Performance Direct

Posted 10 months ago

“live chat - I was passed through to Live chat quickly and easily and they were quick to respond and answer my questions”

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Posted 10 months ago

Hi, We are glad to hear our live chat team were able to help in a quick and efficient manner, please don't hesitate to contact us again if you do have any queries or question about your policy. Kind Regards Jon Performance Direct

Posted 10 months ago

“Always helpful and do the job needed”

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Posted 10 months ago

Hi, We are delighted to hear our team were able to help and assist in any way possible. Please don't hesitate to contact us in the future if you have any queries or questions about your policy. Kind Regards Jon Performance Direct

Posted 10 months ago

“No fuss. Cover arranged quickly . Very pleasant staff . No hesitation recommending. Herbie.”

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Posted 10 months ago

Hi, Thank you for taking the time to leave this 5 star review, we are so pleased to know you are happy with the service from our team when setting up your policy. Kind regards, Molly Performance Direct

Posted 10 months ago

“Always reasonable ~ good cover ~ highly recommended A +++”

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Posted 10 months ago

Hi, Thank you, we appreciate the time taken to leave this positive feedback and are delighted to know you are pleased with the service and the premiums we offer. Kind regards, Molly Performance Direct

Posted 10 months ago

“Comms was good and easy”

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Posted 10 months ago

Hi, Thank you for taking the time to review us. We are so pleased to hear of your positive experience and appreciate the positive feedback. Kind regards, Molly Performance Direct

Posted 10 months ago

“Very good service 👏 glad to be back again”

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Posted 10 months ago

Hi, Thank you for taking the time to leave us this 5 star review. We are Thrilled to know you are happy with the service from our team. Kind regards, Molly Performance Direct

Posted 10 months ago

“No paperwork or email, had to contact them”

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Posted 10 months ago

Hi, We are sorry to hear about the delay in obtaining your documents, we will get those resent across for you via email, to your portal and in the post for you to make sure you receive a copy. We appreciate the time taken to leave us a review and appreciate the feedback. Kind Regards Jon Performance Direct

Posted 10 months ago

“Very good service and prices.aways there to help you with your enquries.”

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Posted 10 months ago

Hi, Thank you for taking the time to leave us this review, we are so pleased to know you are happy with the service and premium we have offered. Kind regards, Molly Performance Direct

Posted 10 months ago

“Really good insurance company, competitive too. Although it is worth a phone call rather than just accepting the renewal.”

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Posted 10 months ago

Hi, Thank you for taking the time to leave us this 5 star review we are so pleased to know you are happy with the renewal service from our contact centre. Kind regards, Molly Performance Direct

Posted 10 months ago

“Professional support”

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Posted 10 months ago

Hi, Thank you for sharing your review with us, your feedback is appreciated. We are very happy to know that you find our service to be professional. Kind regards, Molly Performance Direct

Posted 10 months ago

“Very easy to renew”

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Posted 10 months ago

Hi, Thank you for taking the time to leave this 5 star review. We are so pleased to know you are renewing with us for another year. Kind regards, Molly Performance Direct

Posted 10 months ago

“Very competitive pricing and easy to setup.”

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Posted 10 months ago

Hi, Thank you for taking the time to leave this review, your feedback is appreciated and we are so happy to hear that you are pleased with the premium offered and online service. Kind regards, Molly Performance Direct

Posted 10 months ago

“Brilliant”

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Posted 10 months ago

Hi, We are thrilled to hear you found our service brilliant and appreciate the time taken to leave us a 5 star review. Kind Regards Jon Performance Direct

Posted 10 months ago

“No problems straight forward good price will definitely use them again when I have sold my current bike and get the next one 👍😃”

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Posted 10 months ago

Hi, Thank you so much for your glowing 5 star rating of Performance Direct. We sincerely appreciate your kind words and are delighted to hear that you found our service straightforward and reasonably priced. Kind Regards Jon Performance Direct

Posted 10 months ago

“Very efficient and helpful”

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Posted 10 months ago

Hi, Thank you for taking the time to leave us this review. we are so happy to know you are pleased with the service from our team. Kind regards, Molly Performance Direct

Posted 10 months ago

“competitive price”

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Posted 10 months ago

Hi, Thank you for sharing your review with us, your positive feedback is appreciated. We are delighted to know you are pleased with the policy premiums we offer. Kind regards, Molly Performance Direct

Posted 10 months ago

“Such a great price,prompt service”

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Posted 10 months ago

Hi, Thank you for taking the time to leave this review, your feedback is appreciated. We are so pleased to know you are happy with the service from our team and the the premiums we offer. Kind regards, Molly Performance Direct

Posted 10 months ago

Performance Direct is rated 4.5 based on 2,318 reviews