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Performance Direct Reviews

4.5 Rating 2,252 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Philip Farrell
Verified Buyer
“My money was taken from my card without my consent..would never use your company again”
Helpful Report
Posted 3 years ago
James Hinton
Verified Buyer
“Paid a deposit and then had troubles activating the policy. They refunded less than half the deposit as over £50 for an admin fee and then took another large amount for a “discount” they apparently wanted back. Never use this broker, if they scam this money from a deposit then I have no doubt they argue any claim made.”
Helpful Report
Posted 3 years ago
Alan Barnes
Verified Buyer
“As I have not had a claim against this insurance , I can not say how good or bad a service this is.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“All good👍”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Relatively easy process, from starting online via a comparison website to paying done in quick time, however, it took a while longer before my vehicle came up on the motor insurance database, nice, polite staff from the broker contacted me several times because the insurer wanted pictures which included proof it was in the garage at my address, including a picture of my house numbered gate with the vehicle visible in the background in the garage and a mileage declaration had to be supplied before it was covered by the insurer.”
Helpful Report
Posted 3 years ago
Alan Henderson
Verified Buyer
“No problems, easy to use”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great customer service. Quick and helpful”
Helpful Report
Posted 3 years ago
Alin Vulpe
Verified Buyer
“Best insurance for imported cars”
Helpful Report
Posted 3 years ago
Chris Roberts
Verified Buyer
“I have been with Performance Direct with my classic jaguar for a lot of years the service I have received has always been 5 star thank you.”
Helpful Report
Posted 3 years ago
John Littley
Verified Buyer
“I have always received excellent service and away been able to get a good insurance quote with the right amount of cover thier have been cheaper quotes but with less cover so I find PD the best provider”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Competitively priced product but never able to complete purchase online”
Helpful Report
Posted 3 years ago
Ben Tucker
Verified Buyer
“I agreed the policy on about the 2nd November, still haven’t got the actual policy document. I have emailed 6/7 times (and phoned) requesting it or access to my online account so I can get the document myself, still haven’t got it a month later. Surely this should be the most basic of things an insurance company does - issue an insurance policy document??!!”
Helpful Report
Posted 3 years ago
Rosemarie Rolls
Verified Buyer
“Billy was very helpful sending over my documentation thanks Billy”
Helpful Report
Posted 3 years ago
Alan Pannett
Verified Buyer
“The team that handled my new policy did a great job and explained everything clearly to me so I don’t want to complain about anything yet I don’t have any documentation yet?”
Helpful Report
Posted 3 years ago
Steven Dodsworth
Verified Buyer
“Very quick to get insurance sorted. Some processes could be made as easy as some other companies I have used in the past. There were lot of bits to send back and set up.”
Helpful Report
Posted 4 years ago
Darren Alcock
Verified Buyer
“Excellent company ive used them for the last 4 years no one can match them on price&service”
Helpful Report
Posted 4 years ago
Neil Bucknell
Verified Buyer
“Was told I cancelled the banking details with my bank so they were cancelling the policy after 1 month but broker could do it cheaper !!”
Helpful Report
Posted 4 years ago
Frederick Bennett
Verified Buyer
“They are helpful and told me all the things I needed to know thank you for your help”
Helpful Report
Posted 4 years ago
Gillian Culley
Verified Buyer
“Communication is a challenge. Too many phone calls and email reminders after setting up a new policy. Asked for proof of car being garaged but already sent this info”
Helpful Report
Posted 4 years ago
Laurentiu Chirvasa
Verified Buyer
“Best company”
Helpful Report
Posted 4 years ago
Performance Direct is rated 4.5 based on 2,252 reviews
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