Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,315 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price find on line insurance a bit difficult but with help from my son got a good deal so happy”

Helpful Report

Posted 3 weeks ago

Hi John, Thank you for the fantastic 5-star review! We’re so glad to hear that you found a good deal with a little help from your son. Navigating insurance can be tricky, but it's great to know you had support along the way. If you need any further assistance or have any questions, just let us know! Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Nice to talk over things with a person on the phone feels more personal then doing things just online and price was very competitive”

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Posted 3 weeks ago

Hi Paul, Thank you for the amazing 5-star review! We're thrilled to hear that you enjoyed the personal touch of speaking with someone over the phone. Our team is dedicated to providing helpful and competitive service, and your feedback is very much appreciated. If there’s anything else we can assist you with, just give us a shout! Best wishes, Molly Performance Direct

Posted 3 weeks ago

“always dealt with in a polite manner buy all staff especially billy Thanks a lot 👍”

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Posted 3 weeks ago

Hi Martin, Thank you for the wonderful 5-star review! We're so glad to hear that you had a positive experience with our staff, especially Billy. We pride ourselves on delivering polite and helpful service, and your feedback truly means a lot to us. If you need anything else, just let us know! Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Straight forward and quick”

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Posted 3 weeks ago

Hi Trevor, Thank you for the fantastic 5-star review! We're delighted that you found our service straightforward and quick. It's always our goal to make your experience as smooth as possible. If you ever need assistance again, don't hesitate to reach out! Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Used the on line help service to ask a few questions and was answered promptly and politely. Reasonable price and am happy to stay with a performance direct.”

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Posted 3 weeks ago

Hi Nigel, Thank you for the great 4-star review! We’re pleased to hear that our online help service was prompt and polite in answering your questions. It’s wonderful to know you found our pricing reasonable as well. We appreciate your continued support and are here to help whenever you need assistance in the future! Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Well to be honest one of the best insurance company's I have been with up to now”

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Posted 3 weeks ago

Hi Chris, Thank you for the amazing 5-star review! We're thrilled to hear that you consider us one of the best insurance companies you've been with. Your satisfaction is our top priority, and it’s fantastic to know we’re meeting your expectations. If you ever need assistance or have questions in the future, don’t hesitate to reach out. Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Good price, and great service when you need it. Happy customer!”

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Posted 3 weeks ago

Hi there, Thank you for the wonderful 5-star review! We’re so glad to hear that you found our prices great and our service top-notch. Your happiness as a customer means the world to us. If you ever need anything in the future, we're always here to help! Best wishes, Molly Performance Direct

Posted 3 weeks ago

“I have recently insured my motorcycle with this company. Very easy and straightforward, staff friendly and all questions answered, would recommend”

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Posted 4 weeks ago

Hi Oleksandr, Thank you for the fantastic 5-star review! We're delighted to hear that you found the process of insuring your motorcycle easy and straightforward. Our team is always here to help, and it's wonderful to know that their friendly service made a positive impression on you. We truly appreciate your recommendation! If you need anything else, don't hesitate to reach out. Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Sadly I have had a couple of mishaps over the past years and Performance Direct have looked after me brilliantly. I cannot thank them enough and I shall certainly try to drive more carefully.”

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Posted 4 weeks ago

Hi William, Thank you so much for the glowing 5-star review! We're truly grateful for your kind words and thrilled to hear that Performance Direct has supported you through your mishaps. It’s always our aim to help our customers feel secure on the road. Remember, we're just a message away if you ever need us again. Best wishes, Molly Performance Direct

Posted 4 weeks ago

“Very cheap quote which i am very happy about and easy to sort out the insurance”

Helpful Report

Posted 4 weeks ago

Hi Martin, Thank you for the amazing 5-star review! We’re thrilled to hear you found our quote very cheap and the insurance easy to sort out. Your satisfaction is our priority, and we’re glad we could make this process smooth for you. If you have any questions or need assistance in the future, just let us know! Best wishes, Molly Performance Direct

Posted 4 weeks ago

“Very clear efficient service with helpful backup if needed.”

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Posted 1 month ago

Hi there, Thank you for the fantastic 5-star review! We’re delighted to hear that you found our service clear and efficient. It’s our goal to provide helpful backup whenever needed. If you have any questions or need support in the future, please don’t hesitate to get in touch! Best wishes, Laura Performance Direct

Posted 4 weeks ago

“Easy renewal process. Fortunately have not had to use company services to date.”

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Posted 1 month ago

Hi Phillip, Thank you for the wonderful 5-star review! We're glad to hear that you found the renewal process easy. It's great to know that everything is running smoothly for you. If you need any support in the future, don’t hesitate to reach out. Best wishes, Molly Performance Direct

Posted 1 month ago

“All good and easy to set up”

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Posted 1 month ago

Hi Martin, Thank you for the fantastic 5-star review! We’re so glad to hear that you found everything good and easy to set up. Your positive feedback encourages us to keep delivering seamless experiences. If you need any further assistance or have any questions down the line, feel free to reach out! Best wishes, Jess Performance Direct

Posted 1 month ago

“Competitive”

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Posted 1 month ago

Hi , Thank you for the 5-star review. We're thrilled to hear you found our service competitive. Your feedback inspires us to continue striving for excellence, and we're here to help whenever you need us. Don't hesitate to reach out if you have any questions or need assistance in the future! Best wishes, Jon Performance Direct

Posted 1 month ago

“Quick to answer the call & sorted in minutes!”

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Posted 1 month ago

Hi Amanda, Thank you for the awesome 5-star review! We’re delighted to know that our team was quick to assist you and got everything sorted in no time. Your feedback truly motivates us to keep delivering prompt service. If you ever need anything else, don’t hesitate to reach out! Best wishes, Jess The Performance Direct Team

Posted 1 month ago

“Great service, quick and easy 👌”

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Posted 1 month ago

Hi there, Thank you for the amazing 5-star review! We're thrilled to hear that you found our service quick and easy. Your feedback brings a smile to our team's faces and inspires us to keep up the great work! If you need any assistance in the future, just let us know. Best wishes, Jess Performance DIrect

Posted 1 month ago

“Fast and friendly service. 5⭐️”

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Posted 1 month ago

Hi Matt, Thank you for the fantastic 5-star review! We’re pleased to hear that you experienced fast and friendly service. Your positive feedback motivates us to keep delivering the best experience possible. If there's anything else we can assist you with in the future, don’t hesitate to reach out! Best wishes, Molly The Performance Direct Team

Posted 1 month ago

“Advisor I spoke to very helpful answered my question thank you”

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Posted 1 month ago

Hi, Thank you for your wonderful 5-star review! We're so glad to hear that you found our advisor helpful in answering your questions. Your feedback inspires us to continue providing excellent service. Best wishes, Emily The Performance Direct Team

Posted 1 month ago

“Very easy to use, easy to understand,”

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Posted 1 month ago

Hi Robin, Thank you for the wonderful 5-star review! We’re delighted to hear that you found our service easy to use and understand. Your feedback encourages us to keep striving for excellence. If you have any questions or need further assistance, feel free to reach out anytime! Best wishes, Jess The Performance Direct Team

Posted 1 month ago

“Overly happy with the insurance quote, significantly less than my renewal quote from Admiral was. The follow up calls I received to clarify my policy was quick, to the point and easily sorted out. I'd happily recommend Performance Direct to anyone wanting an honest quote.”

Helpful Report

Posted 1 month ago

Hi Allan, Thank you for the fantastic 5-star review! We're thrilled to hear that you found a great insurance quote with us that beat your renewal from Admiral. It's great to know that our follow-up calls were helpful and efficient in clarifying your policy. Your recommendation means the world to us! If you have any further questions or need assistance, don’t hesitate to reach out. Best regards, Jess The Performance Direct Team

Posted 1 month ago

Performance Direct is rated 4.5 based on 2,315 reviews