Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.52

4.5 Rating 2,389 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,389 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to take out the insurance, reasonably priced, and good service”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your amazing 5-star review! We’re delighted to hear that you found the insurance process easy and affordable, and that our service met your needs. Your support means a lot to us, and we can’t wait to assist you again in the future! Best regards, Molly Performance Direct

Posted 1 week ago

“I sent two emails, one dated 11th March, the other 12th March. I received one acknowledgment following the two emails. The acknowledgement has not been followed up with any reply.”

Helpful Report

Posted 2 weeks ago

Hi Adrian, Thank you for your review and for bringing this to our attention. We're sorry to hear that your emails did not receive the follow-up they deserved, and we sincerely apologize for any frustration this may have caused. Your feedback is invaluable, and we’re taking steps to improve our communication. Please feel free to reach out again if there's anything else we can assist you with. Best regards, Jess Performance Direct

Posted 1 week ago

“The insurance was easy to set up and was competitive on price.”

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Posted 2 weeks ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found setting up your insurance easy and that our pricing met your expectations. Your feedback is truly appreciated, and we look forward to helping you again in the future! Best regards, Jess Performance Direct

Posted 2 weeks ago

“Straight forward process and quick response. Thank you.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our process straightforward and appreciated our quick response. Your feedback is greatly valued, and we look forward to assisting you again soon! Best regards, Jess Performance Direct

Posted 2 weeks ago

“Excellent service, easy to talk with someone when needed. Renewal quote was even cheaper than previous year.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you had an excellent experience with our service and found your renewal quote even cheaper than last year. Your feedback means a lot to us, and we look forward to assisting you again soon! Best regards, Jess Performance Direct

Posted 2 weeks ago

“Very easy to set up my car insurance and excellent value.”

Helpful Report

Posted 2 weeks ago

Hi Peter, Thank you for your wonderful 5-star review! We're thrilled to hear that you found it very easy to set up your car insurance and that you got excellent value. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Best regards, Jess Performance Direct

Posted 2 weeks ago

“Very helpful staff would recommend”

Helpful Report

Posted 2 weeks ago

Hi Kevan, Thank you for your fantastic 5-star review! We're so glad to hear that our staff was helpful and that you would recommend us. Your support means a lot, and we look forward to serving you again in the future! Best regards, Jess Performance Direct

Posted 2 weeks ago

“Excellent service at a competitive price. I would recommend to my friends.”

Helpful Report

Posted 2 weeks ago

Hi Kevin, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you received excellent service at a competitive price. Your recommendation to friends is greatly appreciated, and we look forward to assisting you again in the future! Best regards, Jess Performance Direct

Posted 2 weeks ago

“Very good service. They give me the cheapest price for my old Jaguar each year. Highly recommend for old geezers like me who only use their car occasionally”

Helpful Report

Posted 2 weeks ago

Hi Geoff, Thank you so much for your excellent 5-star review! We're delighted to hear that you've consistently found the best price for your old Jaguar with us. Your recommendation for fellow car enthusiasts like yourself means a lot, and we're here for all your occasional driving needs whenever you need us! Best regards, Jess Performance Direct

Posted 2 weeks ago

“Great service at a great price. Highly recommend this company for your cherished car. 5 star”

Helpful Report

Posted 2 weeks ago

Hi Stephen, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you received great service and found our prices appealing. Your recommendation truly means the world to us, and we're here for all your cherished car needs in the future! Best regards, Jess Performance Direct

Posted 2 weeks ago

“Great customer service, and very competitive prices.”

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Posted 2 weeks ago

Hi Paul, Thank you for your amazing 5-star review! We’re delighted to hear that you experienced great customer service and found our prices competitive. Your support and feedback mean a lot to us, and we’re here to help you anytime in the future! Best regards, Jess Performance Direct

Posted 2 weeks ago

“Renewal of policy seamless”

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Posted 2 weeks ago

Hi Bernard, Thank you for your fantastic 5-star review! We're thrilled to hear that your policy renewal was seamless. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future! Best regards, Jess Performance Direct

Posted 2 weeks ago

“Very good but you you have to be very conversant with technology as everything is done online. It would be nice to have a real person to talk to if you can't find ths answer online.”

Helpful Report

Posted 2 weeks ago

Hi David, Thank you for your thoughtful 4-star review! We’re glad to hear you had a good experience with us. We appreciate your feedback about the need for human support alongside our online services. We're constantly working to enhance the customer experience, and your comments on this are invaluable. We hope to assist you again in the future! Best regards, Jess Performance Direct

Posted 2 weeks ago

“They gave me a good price to insure my motorhome. I used the online service which was very good”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found a great price to insure your motorhome and that our online service met your expectations. Your satisfaction is our priority, and your feedback is greatly appreciated. We look forward to serving you again soon! Best wishes, Jess Performance Direct

Posted 2 weeks ago

“Great service and competitive too!”

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Posted 3 weeks ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you experienced great service and found our prices competitive. Your feedback means the world to us, and it encourages us to keep delivering top-quality service. We can’t wait to assist you again in the future! Best wishes, Jess Performance Direct

Posted 2 weeks ago

“Competitive pricing and easily-accessible customer service team”

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Posted 3 weeks ago

Hi Brendan, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our pricing competitive and our customer service team easily accessible. Your feedback is invaluable to us, and it truly motivates us to keep providing top-notch service. We look forward to helping you again soon! Best wishes, Jess Performance Direct

Posted 2 weeks ago

“Very simple and hassle free insurance for my classic car. Also a very good price. Thank You.”

Helpful Report

Posted 3 weeks ago

Hi John, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our insurance for your classic car simple and hassle-free, and that you appreciated the great price. Your satisfaction is our goal, and your feedback inspires us to keep providing excellent service. We look forward to assisting you again in the future! Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Your are the best 👌”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to know you think we’re the best. Your support means a lot to us, and we’re always here to provide you with excellent service! Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Professional and very reliable it literally just took minutes and my vehicle was covered.”

Helpful Report

Posted 3 weeks ago

Hi Artur, Thank you for your outstanding 5-star review! We're delighted to hear that you found our service professional and reliable, and that the process was so quick for you. Your feedback truly motivates us to keep delivering efficient solutions for our customers. We appreciate your trust in us and look forward to serving you again in the future! Best wishes, Molly Performance Direct

Posted 3 weeks ago

“Very good progress , all insurance details on app. Would recommend.”

Helpful Report

Posted 3 weeks ago

Hi Nicholas, Thank you for your excellent 5-star review! We're thrilled to hear that you found your progress seamless and enjoyed having all your insurance details conveniently on the app. Your recommendation means a lot to us, and we’re committed to continuing to provide you with top-notch service. We look forward to assisting you again! Best wishes, Molly Performance Direct

Posted 3 weeks ago

Performance Direct is rated 4.5 based on 2,389 reviews