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Performance Direct Reviews

4.5 Rating 2,323 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,323 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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David Curtis
Verified Buyer
“Do not honour refunds. Do not check annual renewals and automatically take premiums without authorisation. Customer service not helpful”
Helpful Report
Posted 4 years ago
Edward Wareing
Verified Buyer
“Excellent!”
Helpful Report
Posted 4 years ago
Rita Wilson
Verified Buyer
“The young lady I dealt with on the telephone was very helpful.”
Helpful Report
Posted 4 years ago
John Cartwright
Verified Buyer
“I love how easy it is to re insure my classic every year.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“No problems with the company. Good call centre”
Helpful Report
Posted 4 years ago
Andrew Osborne
Verified Buyer
“price rise was a shock,”
Helpful Report
Posted 4 years ago
Roger Knight
Verified Buyer
“Would not use again, brokers fee, should have read the small print better.”
Helpful Report
Posted 4 years ago
Christopher Brunton
Verified Buyer
“great company, easy to use web site, will use again.”
Helpful Report
Posted 4 years ago
David Fowler
Verified Buyer
“Easy to arrange insurance on website and very reasonably priced.”
Helpful Report
Posted 4 years ago
Terry Castle
Verified Buyer
“A little bit drawn out having to get a licence check, other wise very satisfied.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very efficient and very reasonable price. Very satisfied. Only thing that puzzled me was having to go through the whole procedure again on the phone.”
Helpful Report
Posted 4 years ago
Sarah Aris
Verified Buyer
“Easy to deal with and very polite personnel always very efficient and helpful”
Helpful Report
Posted 4 years ago
Margaret Savage
Verified Buyer
“I was very impressed with all the staff members I had contact with when arranging car insurance with Performance Direct. If I had a query and the person I was speaking to hadn,t the information available I was contacted with the answer without delay. I have one problem, well not really such a great one but I did request the policy details be posted to me. Maybe the current circumstances are the reason this did not happen.”
Helpful Report
Posted 4 years ago
Stephen Hughes
Verified Buyer
“Great company”
Helpful Report
Posted 4 years ago
Gareth Almond
Verified Buyer
“Easy to deal with great value”
Helpful Report
Posted 4 years ago
Shafkat Zuman
Verified Buyer
“My car been parked for so many days and more days to come can u plzz give me same money bk plzz”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“They wanted to charge me over £50 to cancel my policy within the 14 day cooling off period. Not fair I think?”
Helpful Report
Posted 4 years ago
Michael Batten
Verified Buyer
“Everything ok but have rung 3/4 times for a copy of policy in paper form and e mail but to date still not received either”
Helpful Report
Posted 4 years ago
Joyce Smith
Verified Buyer
“Very helpful on every thing I asked about”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very helpful operatives, UK based - so can understand them ! - and the service they gave was good. Thank you.”
Helpful Report
Posted 4 years ago
Performance Direct is rated 4.5 based on 2,323 reviews
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