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Performance Direct Reviews

4.5 Rating 2,253 Reviews
88 %
of reviewers recommend Performance Direct
Company Reviews Metrics
4.5
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Performance Direct Reviews
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Christopher Watts
Verified Buyer
“My car insurance renewal was far lower than comparison websites and was only a few % higher than last year. This shows they are working as brokers should to genuinely find you the best premiums rather than taking you to the cleaners and hoping you will not notice your premium has trebled for no good reason .”
Helpful Report
Posted 6 years ago
John Smith
Verified Buyer
“Excellent service and this is the only insurance out of three car and one house insurance that has not increased its premium in three years. One honest insurer !!”
Helpful Report
Posted 6 years ago
Shaun Evans
Verified Buyer
“excellent service without the hassle that goes with over zealous selling. to the point questions and excellent simple communication.”
Helpful Report
Posted 6 years ago
Erdinc Kircin
Verified Buyer
“Renewal done very efficiently and very competitive”
Helpful Report
Posted 6 years ago
Fred Rangolan
Verified Buyer
“Excellent friendly service and an overall pain free experience”
Helpful Report
Posted 6 years ago
John Littley
Verified Buyer
“Does the job required could ne cheaper though”
Helpful Report
Posted 6 years ago
Guy Greengrass
Verified Buyer
“Being at work all week , it was great to be able to insure at the weekend. The staff where very helpful and happy to discuss my cover over the phone ,leading to better cover & premium.”
Helpful Report
Posted 6 years ago
Andrew Humphries
Verified Buyer
“Very competitive price. Very helpful on the phone. Very impressed!”
Helpful Report
Posted 6 years ago
John Sunderland
Verified Buyer
“Used P/Direct for a few years now and I am very happy with the company and service they have provided.”
Helpful Report
Posted 6 years ago
Jason Wilson
Verified Buyer
“😘”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“***** service great easy and knowledgable staff very helpful”
Helpful Report
Posted 6 years ago
Thomas Millar
Verified Buyer
“Very clear information and ubderstanding”
Helpful Report
Posted 6 years ago
John Dylong
Verified Buyer
“Very annoyed about adding a named driver to policy”
Helpful Report
Posted 6 years ago
Robert Jones
Verified Buyer
“Always use you for you're exellent service”
Helpful Report
Posted 6 years ago
Paul Walsh
Verified Buyer
“We haven't had a claim but the administration side for reminders and information has been spot on. The breakdown side is amazing our motorhome broke down this morning and we were home within about three hours and the motorhome dropped off at our local garage. Brilliant”
Helpful Report
Posted 6 years ago
Mark Spalding
Verified Buyer
“Premium prices are low considering the type of vehicle insured, now have 2 vehicles with you, good service, very polite customer service 5 stars all round, please keep up the good work and you will keep my custom Thanks”
Helpful Report
Posted 6 years ago
Philip White
Verified Buyer
“THEY HAVE ALWAYS LOOKED AFTER MY INTERESTS AND THIS PRESUADED ME INTO STAYING WITH THE PEOPLE YOU CAN TRUST”
Helpful Report
Posted 6 years ago
Geoffrey Smith
Verified Buyer
“A very competitive quote for my Nissan.”
Helpful Report
Posted 6 years ago
Hi Geoffrey Thank you for the 5 star feedback, I am pleased we were able to offer a competitive quotation for your Nissan. Regards Emma Performance Direct
Posted 6 years ago
Darren Wrangle
Verified Buyer
“Polite helpful friendly and good quote price”
Helpful Report
Posted 6 years ago
Hi Darren Thank you for the 5 star feedback, I am pleased to read that our operators were polite and helpful. If there is anything else I can assist with, don't hesitate to let me know. Regards Emma Performance Direct
Posted 6 years ago
Ivan Newman
Verified Buyer
“Still awaiting printed documents as requested after 12 days prior to phone call”
Helpful Report
Posted 6 years ago
Hi Ivan Thank you for bringing this to our attention. If you are still yet to receive your documents please visit www.performancedirect.co.uk and submit a feedback form (found in the Existing Customer menu). This form is dealt with by a dedicated team who will look into why you haven't received your documents. In the meantime, if there is anything else I can do to help please just let me know. Regards Emma Performance Direct
Posted 6 years ago
Performance Direct is rated 4.5 based on 2,253 reviews
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