Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.51

4.5 Rating 2,250 Reviews

88 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.5

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 24th November 2024

Antony Whatley Antony Whatley

Performance Direct 5 star review on 13th November 2024

Ivan Lovegrove Ivan Lovegrove

Performance Direct 5 star review on 16th October 2024

Judith Terry Judith Terry

Performance Direct 5 star review on 4th October 2024

Anonymous

Performance Direct 5 star review on 20th August 2024

Christopher Graham Christopher Graham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always gone to them for my insurance nevet had any problems 8 years now.”

Helpful Report

Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Easy to do renewal no fuss and easy to talk to with no hassle”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“I contacted your help desk by phone as details on my policy were incorrect, the type of immobilizer was clearly not a Mercedes immobilizer fitted as standard in a Ford Mustang and the details of a previous claim were also incorrect the person that answered said neither needed changing which seemed strange to me!”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Good service, good price”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“So far so good. Great quote if you own more than one vehicle, better than multi-car insurance companies. I have over 12 years no claims discount on first car but Performance Direct take this into consideration when insuring additional cars. Just how it should be! 😊”

Helpful Report

Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“I would give no stars you were meant to send me by post over 2 weeks ago my insurance details I have received nothing”

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Posted 10 months ago

Hi, We apologise for any inconvenience caused, your documents have now bee posted. Please be advised they are also available for viewing in your online account. Kind regards, Jess Performance Direct

Posted 10 months ago

“Call dealt with efficiently”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Does the job, and doesn't over charge!”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Forced into it but the cover im getting is basic and far to expensive.”

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Posted 10 months ago

Hi, Thank you for sharing your review with us, feedback is appreciated. We apologise for any negative experience you have had when renewing with us and can confirm your your comments have been passed onto the relevant department managers. Kind regards, Molly Performance Direct

Posted 10 months ago

“Best Insurance and company”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“I had an easy transition from my old insurance company. I’m please with the policies and offers. Hope to have a safe driving :)”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“So far the switch to your company has helped me not to worry which is a good sign.”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Very pleased with my policy. Undercut my previous underwriter significantly.”

Helpful Report

Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Very good price and service.”

Helpful Report

Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Excellent prompt service and very competitive price.”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Soo easy to swop my insurance on the app which is superb and simple to use Fantastic price for insurance too Very pleased”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Oooooooooooooo”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us. Kind regards, Molly Performance Direct

Posted 10 months ago

“Easily done. Thank you”

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Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Were very helpful with our queries and resolved them quickly”

Helpful Report

Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

“Great service, thanks👍”

Helpful Report

Posted 10 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Performance Direct

Posted 10 months ago

Performance Direct is rated 4.5 based on 2,250 reviews